The 5 Essential People Skills
How to Assert Yourself, Listen to Others, and Resolve Conflicts
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Narrated by:
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Dale Carnegie
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By:
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Dale Carnegie
About this listen
Are You as Assertive as You Need to Be in Today's Business Environment?
Have you ever walked away from a conversation full of doubts and insecurities? Do you feel as if you've lost a little ground after every staff meeting?
Most of us are either too passive or too aggressive in our business lives, and we end up never getting the support, recognition, or respect that we so desire. But this solution-packed program is about to change all that.
Seventy years ago, when the legendary Dale Carnegie taught millions of people how to win friends and influence people, he inspired an interpersonal revolution. In The 5 Essential People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts, his legacy continues into the 21st century.
The business leaders and trainers from Dale Carnegie Training® have discovered that applying appropriate assertiveness to all your interactions is the most effective approach to creating a successful and prosperous career. Once you know and can readily employ these powerful skills, you will be well on your way to new levels of professional and personal achievement.
Whatever you've been wishing for - more respect from your peers and supervisors, more money in your paycheck, better performance from your team - you will see nothing short of a transformation once you put these five essential skills to work for you.
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Listening is harder than it looks - but it's the difference between business success and failure. Nothing causes bad decisions in organizations as often as poor listening. But Bernard Ferrari, adviser to some of the nation's most influential executives, believes that such missteps can be avoided and that the skills and habits of good listening can be developed and mastered. He offers a step-by-step process that will help you become an active listener, able to shape and focus any conversation.
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Better listening made easy
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Sales EQ
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The sales profession is in the midst of a perfect storm. Buyers have more power - more information, more at stake, and more control over the sales process - than any time in history. Technology is bringing disruptive change at an ever-increasing pace, creating fear and uncertainty that leaves buyers clinging to the status quo.
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Negotiation is a skill people need to use every day. In this audio exclusive, learn the negotiation skills required to navigate difficult situations that arise in everyday life. From buying a car to purchasing a home, one needs to know how to effectively negotiate, especially when the other party is a seasoned professional. Harvard professor Joshua N. Weiss, PhD, gives us to tools to negotiate when we have a major stake in the game or when we're perceived as the "weak consumer."
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Quick but insightful
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What listeners say about The 5 Essential People Skills
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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- Orange Monkey
- 08-14-16
Assertive - Yet Not Aggressive, as a WOMAN
Any additional comments?
I almost didn't get this book because of some of the negative reviews. As I have read, listened to and enjoyed How to Win Friends and Influence People several times since a teenager - I figured this book wouldn't seem to offer any additional value.
THAT IS PLAINLY NOT TRUE! - at least not for me.
I have honestly never, ever heard such a CLEAR and pragmatic discussion on the question of effective assertiveness. Perhaps that is because of where I'm currently in my life, and what I've learned this far. I was 'ready' for it.
Effective assertiveness - is MY main issue, and I think that's a more common issue for women than we might think.
I believe in the responsibility of speaking up, especially when I'm speaking up on someone else's behalf, or simply for what's been agreed upon, what has been promised and so on. I think I'm being constructively ASSERTIVE, yet I'm probably often coming off as AGGRESSIVE.
And then I realize that that's how I come across - so I apologize, and back off.
This book taught me I can stick to my assertiveness, the WHAT, and simply 're-designing' the HOW. I have a very hard time being 'fake'; that is saying stuff I don't mean, so these tips are very pragmatic and useful, in staying assertiveness, yet in a way that make people perceive it as assertiveness, and not aggressiveness.
We, as humans, have stricter rules for how women can behave, especially when it comes to assertiveness. The balance is more narrow. We are easily judged as aggressive, 'bitch' when behaving in a way that would not just be accepted from a man, but even admired.
No point in complaining about that.
Simply learn to play by the rules, so you truly can contribute with everything you can, and enjoy the freedom to speak your mind in order to be a valuable contributor. Keep up your listening skills, admit mistakes, be flexible - AND learn to be ASSERTIVE in an EFFECTIVE way - and there is no limit.
This book is HIGHLY ENLIGHTENING!
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26 people found this helpful
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- C Fountain
- 04-24-19
Essential
essential for all business minded people from sales to CEOs. it is important to know different personality types and how to work successfully with them this manual goes to that level.
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- MonaLisaBug
- 10-21-17
definite for everyone!!
for everybody, not just career holders!
I'm A homemaker and can use these skills in my home!
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- Paula Y
- 06-17-19
The way to become a better person!
The book shows you the means to become a better version of yourself. I enjoyed every chapter.
The narrator is pleasent to listen to.
The stories are current and captivating.
I've already used some suggestions from the book and the improvements are immediate.
Thank you for making this book available!
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2 people found this helpful
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- Migo of Egypt
- 09-03-18
liked it
liked it. well structured. some info was a repition from previous publications. narration was a bit monotonous.
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1 person found this helpful
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- Amazon Customer
- 05-17-20
Classic on Essentials For Successful Human Relationship
Loved it! No mind games, no tricks or manipulation, it’s all laid out in a simple one on one respect and understanding. Classic simple rules to use in empowering ourselves while at the same time respecting and empowering others.
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1 person found this helpful
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- Erick
- 03-04-18
Great Book Great Insights
This is one of the best books on people skills I have come across. Straight to the point with practical examples
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- Tricia
- 02-28-18
Brilliantly scripted and focused!
This is an Excellent tool for development of critical communication and people skills for every facet of life.
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- Areeeee
- 01-16-19
Simple technique carried out too much
If you want the “modern” day version of this book I recommend Nonviolent Communication. It’s a like more concise and the 3 step principle is almost identical. The stories are also better.
This book was way too drawn out and the audio version read like a 1930s infomercial that kept going on and on. You can sum this book up pretty easily but going through the book was much too tedious for me.
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1 person found this helpful
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- Anonymous User
- 07-30-19
Just buy how to win friends
If you read how to win friends... from dale Carnegie your are more than fine.
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