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How Did That Happen?
- Holding People Accountable for Results the Positive, Principled Way
- Narrated by: Lloyd James
- Length: 9 hrs and 53 mins
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Publisher's summary
They offer powerful steps to establish a positive "Accountability Connection", rather than waiting to place blame after problems arise and people fail to deliver.
Drawing on case studies, many from client companies, the authors show how to establish clear expectations and manage the unmet expectations that inevitably occur. And they offer a positive, principled way that engages hearts and minds.
This book can help people at every level---from senior executives to front-line workers - enjoy greater productivity, profitability, and job satisfaction.
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- Narrated by: Mel Foster
- Length: 9 hrs and 51 mins
- Unabridged
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Overall
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Performance
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They actually have vastly different styles and backgrounds. Yet despite their differences, great managers share one common trait: They don’t hesitate to break virtually every rule held sacred by conventional wisdom. They don’t believe that, with enough training, a person can achieve anything he sets his mind to. They don’t try to help people overcome their weaknesses. And, yes, they even play favorites. In this longtime management bestseller, Gallup presents the remarkable findings of its massive in-depth study of great managers.
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Content is dated
- By A. Yoshida on 09-09-19
By: Marcus Buckingham, and others
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The High-Potential Leader
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- Narrated by: Bob Reed
- Length: 5 hrs and 48 mins
- Unabridged
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Overall
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Performance
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Story
Companies need high potential leaders (Hi-Pos) more than ever before to help them adapt to today's tumultuous, digitally-driven business environment. If you meet the Hi-Po criteria, you're in high demand - and this book explains how to fast-track yourself.
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Good book for people wanting to climb the corporate ladder and for executives to accelerate high - potential leaders
- By Niel on 06-23-19
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Predictable Success
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- Narrated by: Derek Perkins
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Overall
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Performance
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No matter what kind of organization you work for, whether it's your own small business or a global Fortune 100 company, your number one goal is success. Predictable Success takes you step-by-step through a startlingly simple, intuitive, and universal process that shows you how to bring sustained, lasting, predictable success to your organization.
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No substance or real solid information to take
- By Desiree Sherbundy on 07-06-22
By: Les McKeown
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Herding Tigers
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- Narrated by: Joe Hempel
- Length: 6 hrs and 26 mins
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Overall
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Performance
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Successful leaders of creative teams have mastered the difficult transition from doing the work to leading the work, and this book shows how. Todd Henry picks up where The Accidental Creative left off and provides an indispensable handbook of on-the-ground, tactical advice for new managers of creatives.
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Todd Henry is always on point for brilliance
- By Amazon Customer on 11-11-18
By: Todd Henry
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The Effortless Experience
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- Narrated by: Matthew Dixon, Nick Toman, Rick DeLisi
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In their acclaimed best seller The Challenger Sale, Matthew Dixon and his colleagues at CEB busted many longstanding myths about sales. Now they've turned their research and analysis to a new vital business subject - customer loyalty - with a new book that turns the conventional wisdom on its head. The idea that companies must delight customers by exceeding service expectations is so entrenched that managers rarely even question it. They devote untold time, energy, and resources to trying to dazzle people and inspire their undying loyalty.
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If you are a CXer, you have to read/listen to it
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The Only Sales Guide You'll Ever Need
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- Length: 5 hrs and 54 mins
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Overall
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Performance
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Story
Anthony Iannarino never set out to become a salesman. He fell into his profession by accident, and now has turned his focus to a question that's been debated for at least a century: Why are a small number of salespeople in any field hugely successful, while the rest are stuck with mediocre results at best? Since then, and for over 25 years, he has read hundreds of books, tested countless strategies, and interviewed dozens of the best salespeople to figure out what sets the extraordinary ones apart from the rest.
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Great read
- By Helpful Review on 10-12-17
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All In
- How the Best Managers Create a Culture of Belief and Drive Big Results
- By: Adrian Gostick, Chester Elton
- Narrated by: Adrian Gostick, Chester Elton
- Length: 6 hrs and 55 mins
- Unabridged
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Overall
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Performance
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To have any hope of succeeding as a manager, you need to get your people all in. Whether you manage the smallest of teams or a multi-continent organization, you are the owner of a work culture and few things will have a bigger impact on your performance than getting your people to buy into your ideas and your cause and to believe what they do matters. Based on their extensive consulting experience, the authors present a simple seven-step road map for creating a culture of belief.
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Interesting Theories in Management
- By Nancy on 07-28-12
By: Adrian Gostick, and others
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Coaching for Performance, 5th Edition
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- By: Sir John Whitmore, John McFarlane - foreword
- Narrated by: Richard Lyddon
- Length: 8 hrs and 5 mins
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Overall
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Performance
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Written by Sir John Whitmore, the pioneer of coaching, and Performance Consultants, the global market leaders in performance coaching, this extensively revised and extended edition will revolutionize the traditional approach to organizational culture. Brand-new practical exercises, corporate examples, and coaching dialogues strengthen the learning process, whilst a critical new chapter demonstrates how to measure the benefits of coaching as a return on investment, ensuring this landmark new edition will remain at the forefront of professional coaching and leadership development.
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Excellent concept
- By copious on 03-27-21
By: Sir John Whitmore, and others
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Stop Selling and Start Leading
- How to Make Extraordinary Sales Happen
- By: James M. Kouzes, Barry Z. Posner, Deb Calvert
- Narrated by: Brian Holsopple
- Length: 5 hrs and 17 mins
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Overall
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Performance
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In the Age of the Customer, sales effectiveness depends mightily on the buyer experience. Despite nearly universal agreement on the need for creating value in every step of the buyer’s journey, sellers continue to struggle with how to create that value and connect meaningfully with buyers. New research bridges the gap and reveals the behavioral blueprint for sellers that makes buyers more likely to meet with them - and more likely to buy from them.
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Sales leadership 101
- By Sole Trades on 08-29-20
By: James M. Kouzes, and others
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Before you buy another time management tool(self help book, app for smart phone, ect.) read this book
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Pleasant and Inoffensive
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Filled with practical advice and lessons, and backed by extensive research by Gentry and others, this book lays out the art, science, and practice behind learning and leading as a first time manager. Through first-hand accounts, stories, and other examples drawn from the experiences of first-time managers - including Gentry's own story of recently become a first-time manager himself - the book's practical, actionable content helps readers flip the old script, and write and live their new script.
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OMG skim the book, skip this performance
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What listeners say about How Did That Happen?
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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Overall
- Joao
- 10-16-09
Good principles to apply anywhere
I found this book with good insights and principles you can apply immediately on your day to day, especially your job. True that if you're a manager it will apply more to you, but if you're not it's useful as well. It is a little long, but I think the authors do a good job in talking about each point in detail and with examples.
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Overall
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Performance
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Story
- J Becker
- 07-22-18
Good information but a bit dry.
The concepts of both corporate and personal accountability are great but I had difficulty finishing the book.
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Overall
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Performance
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Story
- Amazon Customer
- 07-29-20
Audibook is okay - but no support on visuals
The book refers to a number of charts and other visual references. However, no link is provided to be accessed in the app.. I cannot find them on the website and cannot get a response when emailing tantor.com. Maybe they didn't take the time to set "best level" expectations as described in the book!.
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Overall
- Ron
- 03-31-10
wasnt feeling it
listened to it and could not get into it... stopped listening after about 4-hours.
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4 people found this helpful
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Overall
- Mike
- 09-23-09
HELP - How Can I Get The Lost Hours Back ?
I bought this book based on reviews posted to Amazon.com. Across the board superlatives. There were no reviews posted to Audible yet (I may be the first)
I just finished the first 5 hours of this book and all I can say is that I must be listening to a different book. This was one of the most painful reads I have experienced in a long time. I do not intend to listen to the 2nd half.
The messages contained in 5 hours could have easily been condensed to 1 hour. The authors write in vagaries in many places and the repetition is very, very tiring. The company examples are not very insightful at all.
I kept waiting for the content to start to gel, to start coming together to make more concrete points but it just never did -- at least for me. I constantly felt like I was moving between high level "ether" and mind numbing pontification.
Some of the "exercises" described in the book seemed like they were ripped out of the pages of an elementary "pop" management course. Some struck me as just silly.
I really wish I could have appreciated this book more - the subject fascinates me and as a manager I want to look for ways to improve. It was clear to me that this book was not going to provide that help. If I could get a refund on my purchase I would happily accept it.
If you purchase this book I hope you have a different and more positive experience. Otherwise, you too may be asking yourself "How Did This Happen?"
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33 people found this helpful