Unreasonable Hospitality
The Remarkable Power of Giving People More Than They Expect
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Narrated by:
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Will Guidara
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By:
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Will Guidara
About this listen
Brought to you by Penguin.
Essential lessons in hospitality for every business, from the former co-owner of legendary restaurant Eleven Madison Park.
Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world.
How did Guidara pull off this unprecedented transformation? Radical reinvention, a true partnership between the kitchen and the dining room—and memorable, over-the-top, bespoke hospitality. Guidara’s team surprised a family who had never seen snow with a magical sledding trip to Central Park after their dinner; they filled a private dining room with sand, complete with mai-tais and beach chairs, to console a couple with a cancelled vacation. And his hospitality extended beyond those dining at the restaurant to his own team, who learned to deliver praise and criticism with intention; why the answer to some of the most pernicious business dilemmas is to give more—not less; and the magic that can happen when a busser starts thinking like an owner.
Today, every business can choose to be a hospitality business—and we can all transform ordinary transactions into extraordinary experiences. Featuring sparkling stories of his journey through restaurants, with the industry’s most famous players like Daniel Boulud and Danny Meyer, Guidara urges us all to find the magic in what we do—for ourselves, the people we work with, and the people we serve.
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- Length: 7 hrs and 52 mins
- Unabridged
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Models is the first book ever written on seduction as an emotional process rather than a logical one, a process of connecting with women rather than impressing them. It's the most mature and honest guide on how a man can attract women without faking behavior, without lying and without emulating others. A game-changer.
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The content is great but the reader is awful
- By Mark Speener on 06-24-14
By: Mark Manson
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Natural Rapid Weight Loss, Lose Weight Faster with Hypnosis, Meditation, and Affirmations
- The Sleep Learning System
- By: Joel Thielke
- Narrated by: Joel Thielke
- Length: 2 hrs and 47 mins
- Original Recording
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Naturally lose weight fast and get the body you've been wanting. Stop old habits in their tracks, shed pounds now, and feel amazing. Rapid weight loss is yours today with this powerful guided meditation program from the Sleep Learning System and world-renowned hypnotherapist Joel Thielke.
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My new favorite hypnosis audio!
- By Penny on 04-03-16
By: Joel Thielke
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Worthy
- How to Believe You Are Enough and Transform Your Life
- By: Jamie Kern Lima
- Narrated by: Jamie Kern Lima
- Length: 11 hrs and 26 mins
- Unabridged
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Author Jamie Kern Lima's first, instant New York Times bestselling book Believe It, captured her journey of going from Denny's waitress to billion-dollar entrepreneur by learning to believe in herself. And now her second, much-anticipated, upcoming book Worthy, is the playbook for how YOU can believe in YOU! If you've ever struggled with self-doubt, felt like you don't have what it takes...or that who you truly are isn't enough, even if you're really good at hiding it from the world, WORTHY is for you.
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💫 We're so WORTHY! 🦋 Listen - Read - Share 🔆
- By Diana Yin on 02-22-24
By: Jamie Kern Lima
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Episodes
- The True Story of Two Friends & One Diagnosis
- By: Mara Altman, Kat Alexander
- Narrated by: Mara Altman, Kat Alexander
- Length: 7 hrs and 5 mins
- Original Recording
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In Episodes, lifelong best friends Kat and Mara take listeners on an unfiltered journey through friendship, mental illness, and survival. Kat, a successful professional, is preparing for marriage and motherhood. On her fourth round of IVF, it happened—a frantic call to Mara. Mara comes over to find Kat, her friend of 25 years—the one who'd always been levelheaded, hilarious, and over-the-top thoughtful—trying to jump through a window.
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Just listen!
- By AJ on 11-17-24
By: Mara Altman, and others
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I Can't Make This Up
- Life Lessons
- By: Neil Strauss - contributor, Kevin Hart
- Narrated by: Kevin Hart
- Length: 11 hrs and 15 mins
- Unabridged
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Superstar comedian and Hollywood box-office star Kevin Hart turns his immense talent to the written word by writing some words. Some of those words include: the, a, for, above, and even even. Put them together and you have the funniest, most heartfelt, and most inspirational memoir on survival, success, and the importance of believing in yourself since Old Yeller.
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Best Audiobook I Ever Listened To
- By Sam Clear on 07-13-17
By: Neil Strauss - contributor, and others
What listeners say about Unreasonable Hospitality
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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- J. Cochrane
- 11-27-24
Outstanding lessons for all
I have always believed that a well run restaurant is the epitome of any well run enterprise. Will Guidara proves this and provides many life jewels along the way.
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- Anonymous User
- 08-07-24
It is a very good way to rethink how you do your day to day life.
I think you can learn a lot from the book, but the author sometimes says to much words with no content, or he hoes on about the same things.
There is a youtube video about this bood / concept that is sufficient to get the idea he is talking about.
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- Sean French
- 06-17-24
Service industry blueprint
Hailing from the medical and scuba diving industry and loving coffee shops and dining out, this book was such a pleasure to listen to. It was loaded with so many business and leadership nuggets.
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- Hidayat
- 08-04-24
Loved it!
I normally read every day., after finishing Unreasonable Hospitality I can’t start a new book, just because I don’t believe there is any book exists which can make me feel same emotions!
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- Anonymous User
- 10-18-24
Inspiring leadership story
I loved the book. Its content is easy to follow and digest. Although it is about leading and growing a restaurant business, it can also be translated to many other industries. It offers great insights into the challenges and struggles of leading an organisation, creating an internal culture, and scaling the business.
At the same time, it's hard not to reflect on the insights into the lavish lifestyle associated with the 'fine dining' industry. The hard truth is that all of the hospitality and guest care that is described in the book went to the people (probably business owners or CEOs) who mistreated or underpaid the people they were working with, and were most likely spending company profits on expensive dinners instead of on salary increases and appropriate bonuses for people who earned it.
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