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The Friction Project
- How Smart Leaders Make the Right Things Easier and the Wrong Things Harder
- Narrated by: Sean Patrick Hopkins
- Length: 8 hrs and 45 mins
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Publisher's summary
This program features a bonus conversation between the authors.
The definitive guide to eliminating the forces that make it harder, more complicated, or downright impossible to get things done in organizations. Find out why Adam Grant says, "If every leader took the ideas in this book seriously, the world would be a less miserable, more productive place."
Every organization is plagued by destructive friction. Yet some forms of friction are incredibly useful, and leaders who attempt to improve workplace efficiency often make things even worse. Drawing from seven years of hands-on research, The Friction Project by bestselling authors Robert I. Sutton and Huggy Rao teaches readers how to become “friction fixers.”
Sutton and Rao kick off the book by unpacking how skilled friction fixers think and act like trustees of others’ time. They provide friction forensics to help readers identify where to avert and repair bad organizational friction and where to maintain and inject good friction. Then their help pyramid shows how friction fixers do their work, from reframing friction troubles they can’t fix right now, so they feel less threatening, to designing and repairing organizations. The heart of the book digs into the causes and solutions for five of the most common and damaging friction troubles: oblivious leaders, addition sickness, broken connections, jargon monoxide, and fast and frenzied people and teams.
Sound familiar? Sutton and Rao are here to help. They wrap things up with lessons for leading your own friction project, including linking little things to big things; the power of civility, caring, and love for propelling designs and repairs; and embracing the mess that is an inevitable part of the process (while still trying to clean it up).
A Macmillan Audio production from St. Martin’s Press.
Critic reviews
“This is the ultimate guide to diagnosing and fixing the problems in your organization. No one knows more about making work better than this pair of experts, and they’ve produced a remarkably insightful, engrossing, evidence-based, and actionable read. If every leader took the ideas in this book seriously, the world would be a less miserable, more productive place.”—Adam Grant, #1 New York Times bestselling author of Think Again and host of the TED podcast WorkLife
"Friction—good and bad—is among the most important but least understood elements of an organization. Get it right, and your team will wake up happy to go to work, get it wrong, and you'll make everyone miserable and undermine their ability to scale your vision. Bob Sutton and Huggy Rao have spent the last decade studying the causes and remedies for friction troubles at a wide range of companies. They’ve distilled their lessons to help you and your team make the right things easier and the wrong things harder in your company. Every executive, investor, board member, and leader should buy The Friction Project.”—Reid Hoffman, Co-Founder of LinkedIn and Partner at Greylock Partners
"A spectacular achievement. Sutton and Rao show that friction is the secret source of organizational failure—and success. Full of practical advice, this book will make the world a better place."—Cass R. Sunstein, Robert Walmsley University Professor, Harvard University, author of Sludge
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Worthy
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- By: Jamie Kern Lima
- Narrated by: Jamie Kern Lima
- Length: 11 hrs and 26 mins
- Unabridged
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Author Jamie Kern Lima's first, instant New York Times bestselling book Believe It, captured her journey of going from Denny's waitress to billion-dollar entrepreneur by learning to believe in herself. And now her second, much-anticipated, upcoming book Worthy, is the playbook for how YOU can believe in YOU! If you've ever struggled with self-doubt, felt like you don't have what it takes...or that who you truly are isn't enough, even if you're really good at hiding it from the world, WORTHY is for you.
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💫 We're so WORTHY! 🦋 Listen - Read - Share 🔆
- By Diana Yin on 02-22-24
By: Jamie Kern Lima
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Going Infinite
- The Rise and Fall of a New Tycoon
- By: Michael Lewis
- Narrated by: Michael Lewis
- Length: 9 hrs and 35 mins
- Unabridged
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When Michael Lewis first met him, Sam Bankman-Fried was the world’s youngest billionaire and crypto’s Gatsby. CEOs, celebrities, and leaders of small countries all vied for his time and cash after he catapulted, practically overnight, onto the Forbes billionaire list. Who was this rumpled guy in cargo shorts and limp white socks, whose eyes twitched across Zoom meetings as he played video games on the side?
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really expected more rigor from Michael Lewis
- By Wowhello on 10-04-23
By: Michael Lewis
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12 Months to $1 Million
- How to Pick a Winning Product, Build a Real Business, and Become a Seven-Figure Entrepreneur
- By: Ryan Daniel Moran
- Narrated by: Ryan Daniel Moran
- Length: 7 hrs and 38 mins
- Unabridged
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By cutting out the noise and providing a clear and proven plan, this road map helps even brand-new entrepreneurs make decisions quickly, get their product up for sale, and launch it to a crowd that is ready and waiting to buy. This one-year plan will guide you through the three stages to your first $1 million: the Grind (months 0-4), the Growth (months 5-8), and the Gold (months 9-12). If your goal is to be a full-time entrepreneur, get ready for one chaotic, stressful, and rewarding year. If you have the guts to complete it, you will be the proud owner of a million-dollar business.
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Good, but a Little Misleading
- By Chris Love on 11-28-20
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The Daily Stoic
- 366 Meditations on Wisdom, Perseverance, and the Art of Living
- By: Ryan Holiday, Stephen Hanselman
- Narrated by: Brian Holsopple
- Length: 10 hrs and 6 mins
- Unabridged
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Why have history's greatest minds - from George Washington to Frederick the Great to Ralph Waldo Emerson along with today's top performers, from Super Bowl-winning football coaches to CEOs and celebrities - embraced the wisdom of the ancient Stoics? Because they realize that the most valuable wisdom is timeless and that philosophy is for living a better life, not a classroom exercise. The Daily Stoic offers a daily devotional of Stoic insights and exercises, featuring all-new translations.
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Not well made as audio
- By Andreas on 12-27-16
By: Ryan Holiday, and others
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Take Control of Your Life
- How to Silence Fear and Win the Mental Game
- By: Mel Robbins
- Narrated by: Mel Robbins
- Length: 10 hrs and 3 mins
- Unabridged
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Mel Robbins is back! The international bestselling phenomenon and creator of The Five Second Rule and Kick Ass with Mel Robbins returns to help you tackle the single biggest obstacle you face: fear. This life-changing Audible Original features a powerful mix of one-on-one life-coaching sessions and a personal narrative with vital take-aways that you can start using immediately.
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Stop living in fear
- By Nike7 on 02-08-19
By: Mel Robbins
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The Creature from Jekyll Island
- A Second Look at the Federal Reserve
- By: G. Edward Griffin
- Narrated by: Mark Bramhall
- Length: 24 hrs and 21 mins
- Unabridged
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This classic expose of the Fed has become one of the best-selling books in its category of all time. Where does money come from? Where does it go? Who makes it? The money magician's secrets are unveiled. Here is a close look at their mirrors and smoke machines, the pulleys, cogs, and wheels that create the grand illusion called money. A boring subject? Just wait. You'll be hooked in five minutes. It reads like a detective story - which it really is, but it's all true.
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Lost confidence in author
- By Amazon Customer on 07-11-20
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The Millionaire Fastlane: Crack the Code to Wealth and Live Rich for a Lifetime
- By: MJ DeMarco
- Narrated by: MJ DeMarco
- Length: 12 hrs and 46 mins
- Unabridged
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Since you were old enough to hold a job, you've been hoodwinked to believe that wealth can be created by blindly trusting in the uncontrollable and unpredictable markets: the housing market, the stock market, and the job market. I call this soul-sucking, dream-stealing dogma "The Slowlane" - an impotent financial gamble that dubiously promises wealth in a wheelchair. For those who don't want a lifetime subscription to "settle-for-less", there is an alternative.
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Excellent!
- By Iray007 on 09-22-15
By: MJ DeMarco
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Caffeine
- How Caffeine Created the Modern World
- By: Michael Pollan
- Narrated by: Michael Pollan
- Length: 2 hrs and 2 mins
- Original Recording
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Michael Pollan, known for his best-selling nonfiction audio, including The Omnivores Dilemma and How to Change Your Mind, conceived and wrote Caffeine: How Caffeine Created the Modern World as an Audible Original. In this controversial and exciting listen, Pollan explores caffeine’s power as the most-used drug in the world - and the only one we give to children (in soda pop) as a treat.
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Leaves much to be desired
- By Melody H on 02-02-20
By: Michael Pollan
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Plan Your Year Like a Millionaire
- By: Rachel Rodgers
- Narrated by: Rachel Rodgers
- Length: 2 hrs
- Original Recording
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Plan Like a Millionaire is part of a riveting three-part series, and it's all about elevating your game and setting goals like a seven-figure earner. In this wealth-inspiring listening journey, Rachel reveals the secrets of how to set goals, manage time wisely, build essential support systems, break free from financial constraints, and make savvy money decisions.
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Feel Good Book, only
- By Maggie on 01-06-24
By: Rachel Rodgers
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Indistractable
- How to Control Your Attention and Choose Your Life
- By: Nir Eyal, Julie Li
- Narrated by: Nir Eyal
- Length: 5 hrs and 15 mins
- Unabridged
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In Indistractable, Eyal reveals the hidden psychology driving us to distraction. He describes why solving the problem is not as simple as swearing off our devices: Abstinence is impractical and often makes us want more. Eyal lays bare the secret of finally doing what you say you will do with a four-step, research-backed model. Indistractable reveals the key to getting the best out of technology, without letting it get the best of us.
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Nothing new...
- By Erica on 12-24-19
By: Nir Eyal, and others
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Tools of Titans
- The Tactics, Routines, and Habits of Billionaires, Icons, and World-Class Performers
- By: Tim Ferriss
- Narrated by: Ray Porter, Kaleo Griffith, Tim Ferriss, and others
- Length: 22 hrs and 41 mins
- Unabridged
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The latest groundbreaking tome from Tim Ferriss, the number-one New York Times best-selling author of The 4-Hour Workweek. For the last two years, I've interviewed more than 200 world-class performers for my podcast, The Tim Ferriss Show. The guests range from super celebs (Jamie Foxx, Arnold Schwarzenegger, etc.) and athletes (icons of powerlifting, gymnastics, surfing, etc.) to legendary Special Operations commanders and black-market biochemists. For most of my guests, it’s the first time they’ve agreed to a two-to-three-hour interview.
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If I could sum it up: too much of a good thing
- By Brian Sachetta on 06-08-20
By: Tim Ferriss
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Your First 90 Days Managing People
- A New Manager's Guide to Impactful Leadership
- By: Dr. CK Bray
- Narrated by: Michael Crouch
- Length: 3 hrs and 14 mins
- Unabridged
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How do you run a big meeting? Help your employees meet their goals? Hire someone? Master these skills and more with this indispensable guide to the first 30, 60, and 90 days in your new management role. Jump into the job with confidence as you navigate the dos and don'ts of first-time managers, learn to communicate effectively, delegate responsibilities clearly, and build the 5 qualities all great bosses have.
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Good foundation for people manager
- By Wendy Aprilliono Feryanto on 08-23-24
By: Dr. CK Bray
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Declare War on Yourself
- How to Get Your Act and Life Together to Become a Better Version of Yourself
- By: Marc Summers
- Narrated by: Marc Summers
- Length: 8 hrs and 19 mins
- Unabridged
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In Declare War on Yourself, you'll learn what it means to actually "have your act together" and how it helps you get the life you actually want, why only 3% of us actually have our life together and the rest of us can't figure it out, why society's definition of "having your act together" leads you in the wrong direction, and more!
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Not great...
- By Owen Lee Naidoo on 10-31-18
By: Marc Summers
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Not exactly the book I was hoping for
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Good Boss, Bad Boss
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Excelente Jefe, Mal Jefe
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Great book. Terrible reader.
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Tribal
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Not exactly the book I was hoping for
- By Gabriel Afana on 06-19-18
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Excelente Jefe, Mal Jefe
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Higher Ground
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Great book. Terrible reader.
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The No Asshole Rule
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"What an asshole!" How many times have you said that about someone at work? You're not alone! In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company.
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okay, I get it
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Supremacy
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In November 2022, a webpage was posted online with a simple text box. It was ChatGPT, and was unlike any app people had used before. It was more human than a customer service agent, more convenient than a Google search. Behind the scenes, battles for control and prestige between the world’s two leading AI firms, OpenAI and DeepMind, who now steers Google's AI efforts, has remained elusive—until now.
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The Problem with Change
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Once, the job of leaders was to identify problems and fix them, while leaving nonproblems alone. Today, the notion that the new way is always better than the old way—and that if you aren’t disrupting everything, you are losing—has come to constitute a new orthodoxy of business thinking. Whether it’s a merger or re-org or a new office layout, change has become the ultimate easy button for leaders, who pursue it with abandon, unleashing a torrent of disruption on employees. The result is life in the blender: a perpetual state of upheaval, uncertainty, and unease.
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A long overdue critique of unnecessarynorganizational churn
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Growth
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Yet prosperity has come at a price: environmental destruction, desolation of local cultures, the rise of vast inequalities, and destabilizing technologies. Faced with such damage, many now claim that the only way forward is through "degrowth," deliberately shrinking our economic footprint. Instead, Daniel Susskind argues, we must keep growth but redirect it, making it better reflect what we truly value.
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Clear and concise
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Indivisible
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Denise Hamilton has always believed in the power and promise of a word she learned as a schoolgirl: “indivisible.” In her groundbreaking debut, she challenges listeners to move beyond current notions of diversity and inclusion to build communities, workplaces, and relationships that live up to that word. She urges us to reexamine long-held beliefs and habits and to dismantle hierarchies that shape our current society. If we want to repair the fraying stitches that bind us together, if we want to build a truly close-knit collective, we cannot settle for our present approach.
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Mind shifting perspective
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The Algorithm
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Hilke Schellmann is an Emmy-award winning investigative reporter, Wall Street Journal and Guardian contributor and Journalism Professor at NYU. In The Algorithm, she investigates the rise of artificial intelligence (AI) in the world of work. AI is now being used to decide who has access to an education, who gets hired, who gets fired, and who receives a promotion. Drawing on exclusive information from whistleblowers, internal documents and real-world tests, Schellmann discovers that many of the algorithms making high-stakes decisions are biased, racist, and do more harm than good.
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Content is critical to our current understanding of AI.
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The Longevity Imperative
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Overall
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Performance
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Story
Thanks to increases in life expectancy, we can now expect to live for a long time. Most of us would welcome an extra day in the week, so why do so many of us view the prospect of additional years with fear and skepticism? The reason is simple: society is not currently structured to support long lives. Rather than thinking in terms of the needs of a rising number of older people, we must instead support the young and middle-aged to prepare differently for the longer futures they can expect.
By: Andrew J. Scott
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Weird Ideas That Work
- By: Robert I. Sutton
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Creativity, new ideas, innovation - in any age they are keys to success. Yet, as Stanford Professor Robert Sutton explains, the standard rules of business behaviour and management are precisely the opposite of what it takes to build an innovative company. We are told to hire people who will fit in; to train them extensively; and to work to instil a corporate culture in every employee. In fact, in order to foster creativity, we should hire misfits, goad them to fight and pay them to defy convention and undermine the prevailing culture.
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Quite good except the narrator.
- By Amazon Customer on 11-26-22
By: Robert I. Sutton
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The War Below
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The War Below reveals the explosive brawl among industry titans, conservationists, community groups, policymakers, and many others over whether the habitats of rare plants, sensitive ecosystems, Indigenous holy sites, and other places should be dug up for their riches.
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Stuck in Neutral - Environmentalists vs Green Energy Transition
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The Everything War
- Amazon's Ruthless Quest to Own the World and Remake Corporate Power
- By: Dana Mattioli
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- Length: 14 hrs and 23 mins
- Unabridged
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From veteran Amazon reporter for The Wall Street Journal, The Everything War is the first untold, devastating exposé of Amazon's endless strategic greed, from destroying Main Street to remaking corporate power, in pursuit of total domination, by any means necessary.
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Drops knowledge, reads like a thriller
- By Kitty B. on 05-29-24
By: Dana Mattioli
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Uncertain
- The Wisdom and Wonder of Being Unsure
- By: Maggie Jackson
- Narrated by: Maggie Jackson
- Length: 10 hrs and 46 mins
- Unabridged
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Performance
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Story
In an era of terrifying unpredictability, we race to address complex crises with quick, sure algorithms, bullet points, and tweets. How could we find the clarity and vision so urgently needed today by being unsure? Uncertain is about the triumph of doing just that. A scientific adventure set on the front lines of a volatile era, this epiphany of a book by award-winning author Maggie Jackson shows us how to skillfully confront the unexpected and the unknown, and how to harness not-knowing in the service of wisdom, invention, mutual understanding, and resilience.
By: Maggie Jackson
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Cultures of Growth
- How the New Science of Mindset Can Transform Individuals, Teams, and Organizations
- By: Mary C. Murphy PhD, Carol Dweck - foreword
- Narrated by: Mary C. Murphy, Carol Dweck - foreword
- Length: 10 hrs and 36 mins
- Unabridged
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Carol Dweck’s multi-million-copy bestseller Mindset transformed our view of individual potential, coining the terms “fixed” and “growth” mindset: in a “fixed” mindset, talent and intelligence are viewed as predetermined traits, while in a “growth” mindset, talent and intelligence can be nurtured. In Cultures of Growth, Dweck’s protégé, Mary Murphy, a social psychologist at both Stanford and Indiana University, shows that mindset transcends individuals.
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Repetetive
- By Lima,NY on 08-01-24
By: Mary C. Murphy PhD, and others
What listeners say about The Friction Project
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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- Andy Rowell
- 03-01-24
Surviving and appreciating bureaucracy. Management in large organizations.
The audiobook will help the listener see where bureaucracy has gone too far and needs to be hacked and why structure is necessary in the first place. There is a generosity and cheerfulness throughout which flows from Sutton and Rao's desire to help people. And, happily, the listener benefits from their exacting clear writing and insistence on accuracy that flows from their academic disdain for BS and cliché and cant. Because they are long-time Stanford professors, they regularly point listeners to other good sources and research. I thought the final 30 minute conversation between Sutton and Rao was an outstanding way to review the main ideas. I noticed that the content is mostly about large organizations but I also think sometimes managers at smaller organizations appreciate seeing the relevant lesson in relief on a large scale. I even thought of spouses of people who work in larger organizations and do not understand the sludge and frustration that their spouse has to deal with. This could be a book for them too. In short, this book sketches ways to bring humanity and efficiency into large organizations that often devolve into people-grinding stupidity. Good people can make a difference and this book helps people grow wiser on how to do that.
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- Michael
- 02-05-24
Classic Bob Sutton
You know it’s a bob sutton book when it’s educational, funny and sassy af. Since this book is professionally titled (to get him paid speaking engagements), I’m excited for his next book that will presumably be a little more naughty.
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- Anonymous User
- 02-04-24
Insightful but a bit too long
There are some terrific and insightful concepts and examples, but I felt the stories became somewhat repetitive and I found it hard to stay focused.
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- Gg
- 05-09-24
not clear purpose
To me it was not clear the target of this book. It has a lot of different ideas for different topics, just too much for me to focus and follow up.
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- Ashley Dale
- 04-17-24
Just WOW!
I started listening to this book and found it so enlightening and relevant that I bought the actual book as well. I have 30 Post It notes marking areas I want to revisit and implement. Absolutely loved and will recommend this book to everyone!
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- Amazon Customer
- 07-24-24
Subtraction
A great read for both business and personal life! Interestingly, it's an addition book about the power of subtraction. It reminded me of the importance of creating an environment that naturally encourages desirable habits and actions.
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- Dr. D
- 05-20-24
Outstanding read!
The Friction Project provides a perfect guide for understanding how better and timely thinking can assuage bad choices and better outcomes in life and business.
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- J. vanDijk
- 04-12-24
Great read and gives tangible things to do
Really found this interesting and easy to implement…friction is in every business and it often isn’t sexy, but it needs to be addressed…the idea of making the right things easy and the wrong things hard it’s simple and brilliant.
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- Troy Strass
- 06-20-24
Applicable to everyone not just C Level
When reading the title, one may think that you have to be a sea level executive to be a friction. Fixer however throughout the book it gives explicit examples on how individuals at any level can be a friction. Fixer Reed is entertaining and flows quickly with great information.
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- Sheri Zevenbergen
- 07-06-24
Insightful and actionable
Appreciate the real world examples and transparency. So eerily relatable. Love the diversity of strategies and how actionable they are.
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