Preview
  • Pragmatic Customer Service: A No-Nonsense Guide to Excellent Customer Service for Small Businesses

  • The Pragmatic Management Series
  • By: D.M. Hawkins
  • Narrated by: Pete Moore
  • Length: 1 hr and 49 mins

Prime logo Prime members: New to Audible?
Get 2 free audiobooks during trial.
Pick 1 audiobook a month from our unmatched collection.
Listen all you want to thousands of included audiobooks, Originals, and podcasts.
Access exclusive sales and deals.
Premium Plus auto-renews for $14.95/mo after 30 days. Cancel anytime.

Pragmatic Customer Service: A No-Nonsense Guide to Excellent Customer Service for Small Businesses

By: D.M. Hawkins
Narrated by: Pete Moore
Try for $0.00

$14.95/month after 30 days. Cancel anytime.

Buy for $6.95

Buy for $6.95

Pay using card ending in
By confirming your purchase, you agree to Audible's Conditions of Use and Amazon's Privacy Notice. Taxes where applicable.

Publisher's summary

Embark on a journey to elevate your small local business to new heights. This captivating guide, infused with insightful strategies and actionable tips, is your compass to mastering the art of customer service. From decoding the psychology of satisfaction to creating personalized experiences, this book is your blueprint to winning hearts, one interaction at a time. Dive into the world of community engagement, unleash the power of data-driven insights, and transform mistakes into opportunities that bolster loyalty. With a touch of humor and a wealth of knowledge, this guide empowers you to forge lasting connections, build a brand reputation that resonates, and ensure your business thrives in the competitive landscape. If you're ready to take your customer service game to the next level, this book is your essential toolkit for success!

©2023 Damian Metcalf (P)2024 Damian Metcalf
activate_Holiday_promo_in_buybox_DT_T2

What listeners say about Pragmatic Customer Service: A No-Nonsense Guide to Excellent Customer Service for Small Businesses

Average customer ratings

Reviews - Please select the tabs below to change the source of reviews.