Dr. Tony Alessandra Interviews Shep Hyken on Moments of Magic Audiobook By Shep Hyken cover art

Dr. Tony Alessandra Interviews Shep Hyken on Moments of Magic

Preview

Try for $0.00
Prime logo Prime members: New to Audible?
Get 2 free audiobooks during trial.
Pick 1 audiobook a month from our unmatched collection.
Listen all you want to thousands of included audiobooks, Originals, and podcasts.
Access exclusive sales and deals.
Premium Plus auto-renews for $14.95/mo after 30 days. Cancel anytime.

Dr. Tony Alessandra Interviews Shep Hyken on Moments of Magic

By: Shep Hyken
Narrated by: Dr. Tony Alessandra
Try for $0.00

$14.95/month after 30 days. Cancel anytime.

Buy for $6.99

Buy for $6.99

Confirm purchase
Pay using card ending in
By confirming your purchase, you agree to Audible's Conditions of Use and Amazon's Privacy Notice. Taxes where applicable.
Cancel

About this listen

Dr. Tony Alessandra Interviews Shep Hyken on Moments of Magic.

Shep Hyken believes that if you just work to satisfy customers, you are just average and in danger of losing your customers. Shep discusses the importance of speed in customer service; it's the difference between good service and incredibly great service. Consistency of your customer service effort is crucial to creating moments of magic for your customers.

©1996 Dr. Tony Alessandra (P)2006 Dr. Tony Alessandra
Business
activate_Holiday_promo_in_buybox_DT_T2

What listeners say about Dr. Tony Alessandra Interviews Shep Hyken on Moments of Magic

Average customer ratings
Overall
  • 5 out of 5 stars
  • 5 Stars
    1
  • 4 Stars
    0
  • 3 Stars
    0
  • 2 Stars
    0
  • 1 Stars
    0
Performance
  • 5 out of 5 stars
  • 5 Stars
    1
  • 4 Stars
    0
  • 3 Stars
    0
  • 2 Stars
    0
  • 1 Stars
    0
Story
  • 5 out of 5 stars
  • 5 Stars
    1
  • 4 Stars
    0
  • 3 Stars
    0
  • 2 Stars
    0
  • 1 Stars
    0

Reviews - Please select the tabs below to change the source of reviews.