Send us a text

Delinquent homeowners can sink your HOA’s budget. Learn how to recover dues, enforce policies, and protect your community’s financial health.
✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/

Delinquent homeowners in your HOA can cause serious financial strain on your community. Mitch Drimmer from Axela Technologies shares proven strategies to recover unpaid dues, enforce policies, and protect your HOA’s budget—without jumping straight to foreclosure. Learn how to use consistent communication, amenity restrictions, bank notifications, and late fees to encourage payments. Plus, discover why budgeting for doubtful debt is essential to maintaining financial health. Don't let unpaid assessments jeopardize your community—take control today!

Mitch Drimmer’s Company: http://axela-tech.com/

Chapters From Today's Episode:

00:00 Don’t Play Around with Budgets for Your HOA
01:30 The Rising Costs & Financial Pressure on HOAs
03:15 The Biggest Challenges in Collecting Payments
05:00 Why Foreclosure Should Be the Last Resort
07:20 How to Ensure Accurate Contact Information
09:45 Importance of Early & Frequent Communication
12:30 Late Fees & Interest: Enforcing HOA Payment Rules
15:10 Restricting Amenities for Delinquent Owners
18:00 The Power of Bank Demand Letters
20:48 Ad Break - Community Financials
23:30 Why Boards Must Budget for Delinquencies
27:00 Common Mistakes HOAs Make With Collections
30:15 Raising Assessments: Tough but Necessary
34:00 When Selling is the Best Option for Owners
37:30 Final Thoughts & Best Practices for HOAs

The views & opinions expressed in this program are those of the Hosts & Guests, intended to provide general education about the community association industry. The content is not intended to provide specific advice or recommendations for any individual or organization. Please seek advice from licensed professionals.

Podcast Links:
Full Episode List
Watch On Youtube

Engage in the conversation!

Call our 24/7 voicemail line at (805) 203-3130 or send an email or voice memo to podcast@reservestudy.com

Nominate yourself or a Board Hero you Know!
Board Hero Nominations

Shop!
HOA insights now has its very own merch store! Our team has whipped up some hats, mugs, T-Shirts, & more that we think Volunteer HOA Boardmembers are gonna love. We also offer dozens of FREE zoom backgrounds. Available in our Boardmember Merch Store!

Connect with Hosts on LinkedIn

Julie Adamen
https://www.linkedin.com/in/julieadamen/

Kevin Davis, CIRMS
https://www.linked...

Send us a text

HOA insurance rates are shifting in 2025! Learn how to protect your HOA board’s fiduciary duty and secure the best coverage with expert tips.
✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/

Big changes are coming to HOA insurance in 2025! Are you prepared? Kevin Davis and Robert Nordlund break down everything your HOA board needs to know about fiduciary duty, rising insurance rates, deductibles, and key strategies to save money. Learn how deferred maintenance, climate catastrophes, and inflation are impacting the HOA insurance landscape—and why some boards will secure better rates than others. Don't get caught off guard!

Chapter's From This Week's Episode:

00:00 Why Your HOA Board’s Insurance Account Matters
03:13 What HOA Insurance Will Look Like in 2025
08:11 How Climate Catastrophes & Inflation Impact HOA Insurance
12:39 Good HOA Insurance Accounts Get Better Rates in 2025
17:12 Ad Break - HOA Invest
17:49 How to Know If Your HOA Is a “Good” Insurance Account
21:12 Why Internal Maintenance Lowers HOA Insurance Costs
25:50 How Different Types of Natural Disasters Affect HOA Insurance Premiums28:17 Future Outlook for HOA Insurance Rates
33:59 Final Thoughts from Kevin & Robert

The views & opinions expressed in this program are those of the Hosts & Guests, intended to provide general education about the community association industry. The content is not intended to provide specific advice or recommendations for any individual or organization. Please seek advice from licensed professionals.

Podcast Links:
Full Episode List
Watch On Youtube

Engage in the conversation!

Call our 24/7 voicemail line at (805) 203-3130 or send an email or voice memo to podcast@reservestudy.com

Nominate yourself or a Board Hero you Know!
Board Hero Nominations

Shop!
HOA insights now has its very own merch store! Our team has whipped up some hats, mugs, T-Shirts, & more that we think Volunteer HOA Boardmembers are gonna love. We also offer dozens of FREE zoom backgrounds. Available in our Boardmember Merch Store!

Connect with Hosts on LinkedIn

Julie Adamen
https://www.linkedin.com/in/julieadamen/

Kevin Davis, CIRMS
https://www.linked...

Send us a text

Marc Reich reveals how his HOA board tackled a drug house, bomb scares, and CC&R violations to restore community safety and harmony.
✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/

HOA board hero Marc Reich shares his journey tackling a nightmare neighbor situation involving suspected drug dealing, a bomb scare, and persistent CC&R violations. Mack dives into his creative and legal strategies, which included leveraging fines, liens, and foreclosures to protect the community. See how Mark and his HOA board turned a volatile situation into a success story, replacing a troublesome property with a thriving family. This episode highlights the importance of board member dedication, discretion, and proactive solutions in HOA management.

Chapters From Today's Episode:

00:00 Removing Residents Dealing Drugs With Brown Grass HOA Violations?
03:09 Introduction to HOA Board Hero Marc Reich
04:35 The Drug Neighbor Problem
06:34 How Marc Campaigned for his HOA Board
08:15 How Marc and his Board Removed the Drug Dealers With HOA Violations
14:57 Ad Break - Association Reserves
15:29 The Bomb Scare Incident
26:58 Could Anyone on the Board Tackled this Problem?
29:28 What Keeps Marc on His HOA Board
33:10 Marc's Advice for HOA Board Members

The views & opinions expressed in this program are those of the Hosts & Guests, intended to provide general education about the community association industry. The content is not intended to provide specific advice or recommendations for any individual or organization. Please seek advice from licensed professionals.

Podcast Links:
Full Episode List
Watch On Youtube

Engage in the conversation!

Call our 24/7 voicemail line at (805) 203-3130 or send an email or voice memo to podcast@reservestudy.com

Nominate yourself or a Board Hero you Know!
Board Hero Nominations

Shop!
HOA insights now has its very own merch store! Our team has whipped up some hats, mugs, T-Shirts, & more that we think Volunteer HOA Boardmembers are gonna love. We also offer dozens of FREE zoom backgrounds. Available in our Boardmember Merch Store!

Connect with Hosts on LinkedIn

Julie Adamen
https://www.linkedin.com/in/julieadamen/

Kevin Davis, CIRMS
https://www.linked...