In this episode of Folding Towels, Jackie and David tackle one of the biggest conversations happening in the massage industry right now—how do we build trust, improve public perception, and enhance client safety without waiting for external regulation?

Following recent discussions about unethical behaviour in the profession, we explore practical steps every therapist can take to strengthen our industry. From building public trust, improving client safety, and using social media strategically, to leveraging association resources and advocating for professional awareness—we’re diving deep into what we can control.

If you’re a massage therapist wondering how to navigate these challenges, this episode is for you.

🎧 Listen now and join the conversation!

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Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc

Sometimes massage therapists do bad things and sometimes those things are very bad. Massage Therapy is a beautiful profession, but we are not immune from people using their position of power and trust for the bad.

David and Jackie discuss the one thing we must hold as sacred in the massage industry: trust and safety. Following a recent high-profile case in South Australia, we discuss what went wrong, how therapists can better protect their clients, and what steps the industry can take to raise standards and improve public perception.

We break down the process for reporting unethical behaviour, the role of massage associations, and how therapists can empower clients to speak up. It’s an important conversation for every massage professional.

• Australian Capital Territory
• New South Wales
• Northern Territory
• Queensland
• South Australia
• Tasmania
• Victoria
• Western Australia

• 
  

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Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc

The new year is here, and it’s time to set yourself up for success! In this episode, Jackie and David guide you through setting personal, professional, and business goals that will shape your year in a way that feels exciting and achievable.

In this episode, we dive into:
✅ Personal goals – What do you really want to do this year? Travel? More time with family? A fitness challenge?
✅ Professional goals – How can you grow in your career? Take on more responsibility, learn a new skill, or specialise in something new?
✅ Business planning – The one-page business plan that keeps things simple, clear, and actionable.

David and Jackie also share their own goals—including David’s plan to learn German for a bucket-list family trip, his upcoming 10km running race, and his specialist training in face, neck, and swallowing disorders.

Jackie reflects on reshaping her work-life balance, planning more family adventures, and shifting her niche towards lymphatic therapy.

Plus, they discuss how to break big goals into manageable steps, adjust when things change, and keep yourself motivated. And as a bonus, they’re giving away a free downloadable planning template to help you map out your perfect year.

📌 Download your free planners at https://foldingtowelspodcast.com.au/sign-up-for-freebies/

Don't forget to head to social media and share your goals with us!

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Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc

In this episode, we dive straight into the questions you’ve been asking. From the logistics of overseas training to the nitty-gritty of taxation and bookkeeping, we tackle the practical challenges faced by massage therapists. We share plans for a new finance-focused series featuring experts, offering the tools you need to manage your business confidently.

We also discuss the industry-wide debate about whether there should be one governing body for massage therapists in Australia. With insights into current training standards and the challenges of uniting under a single voice, we explore what it could mean for the profession.

Ever wondered if association membership is worth it, especially for part-time mobile therapists? We break down the benefits, from networking and advocacy to access to resources and support. Plus, we unpack the pros and cons of massage subscription models and touch on the current chaos surrounding the NDIS and how it’s impacting therapists.

This episode blends advice, industry stories, and practical takeaways to help you make informed decisions. Have more questions? Let us know—we’re here to help!

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*** Connect with Jackie and David *** Do you want to reach out to us? ⁠⁠⁠Head to our ⁠⁠⁠⁠⁠⁠⁠Website⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠and fill in the contact form.

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Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc

In this episode of The Folding Towels Podcast, Jackie and David dive into the sometimes divisive topic of selling products in your massage clinic. Do you need to sell products? Not at all. But for therapists who choose to, selling the right products can boost income without the physical strain of more massage sessions.

They explore the importance of aligning products with your clinic’s values and niche, from spiky balls and TMJ tools to nurturing bath salts and festive aromatherapy. Learn how to avoid common pitfalls, like dead stock or feeling pressured to hard-sell, and hear tips on sourcing and pricing products effectively.

David also shares his lessons learned (50 heat bags, anyone?) and Jackie talks about her passion for magnesium products. Whether you're new to selling or looking to refine your approach, this episode offers practical advice to help you sell with confidence and integrity.

Tune in and discover if product sales are right for your clinic!

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*** Connect with Jackie and David *** Do you want to reach out to us? ⁠⁠⁠Head to our ⁠⁠⁠⁠⁠⁠⁠Website⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠and fill in the contact form.

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Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc

Feeling the weight of the year as December looms? You’re not alone! In this episode, we dive into the chaos, exhaustion, and all-too-familiar "blah" vibes that hit hard at the end of the year. David and Jackie get real about navigating burnout, from managing financial pressures to dealing with compassion fatigue and those pesky energy vampires in your schedule.

We share tips on scheduling meaningful breaks, finding hobbies that spark joy, and sneaking in those little rewards that keep you going. Plus, we explore how to shake things up at work, refine your client list, and reconnect with your passion for what you do. Whether you’re struggling to keep up or just feeling a bit meh, this episode will remind you that it’s okay to prioritise yourself and have a little fun along the way.

So grab a cuppa (or a glass of wine—perhaps not if you're driving), settle in, and let’s tackle that end-of-year slump together!

** Support the Show **

If you have gotten value from the show, consider sending a small token of appreciation our way:

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*** Connect with Jackie and David *** Do you want to reach out to us? ⁠⁠⁠Head to our ⁠⁠⁠⁠⁠⁠⁠Website⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠and fill in the contact form.

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Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc