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The Manager's Handbook
- Five Simple Steps to Build a Team, Stay Focused, Make Better Decisions, and Crush Your Competition
- Narrated by: Mike Lenz
- Length: 7 hrs and 55 mins
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Publisher's summary
In The Manager's Handbook, Stanford Graduate School of Business faculty member, serial entrepreneur, and investor in over 100 companies David Dodson delivers an insightful work that describes, in highly practical detail, five skills every great manager needs to know if they want to get things done.
Managers desperately want a crisp how-to book that will show them—in one single title—the way to master the most important skills necessary to run an organization. The Manager's Handbook organizes the five essential skills of effective implementation into one easy-to-use book.
In the book, you'll learn how to get better at running any kind of organization by breaking down each essential skill into bite-sized sub-skills you can easily and quickly learn. You'll also find: digestible tips and tactics for hiring the best people, onboarding, performance feedback, and improving the performance of underachievers; a model script for how to begin an exit interview; and ways to let people go from your organization gracefully, quickly, and with compassion. The Manager's Handbook is an essential playbook for managers, executives, board members, and other business leaders interested in dramatically improving their ability to lead people and inspire loyalty.
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Overall
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In their acclaimed best seller The Challenger Sale, Matthew Dixon and his colleagues at CEB busted many longstanding myths about sales. Now they've turned their research and analysis to a new vital business subject - customer loyalty - with a new book that turns the conventional wisdom on its head. The idea that companies must delight customers by exceeding service expectations is so entrenched that managers rarely even question it. They devote untold time, energy, and resources to trying to dazzle people and inspire their undying loyalty.
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If you are a CXer, you have to read/listen to it
- By Shirley Campbell on 05-26-23
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How Did That Happen?
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Drawing on case studies, many from client companies, the authors show how to establish clear expectations and manage the unmet expectations that inevitably occur. And they offer a positive, principled way that engages hearts and minds. This book can help people at every level---from senior executives to front-line workers---enjoy greater productivity, profitability, and job satisfaction.
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HELP - How Can I Get The Lost Hours Back ?
- By Mike on 09-23-09
By: Roger Connors, and others
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Clarity First
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- Length: 8 hrs and 25 mins
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Through her global consulting projects, keynote speeches, and work with thousands of leaders, Karen has seen first-hand how a pervasive lack of clarity strangles business performance and erodes employee engagement. Ambiguity is the corporate default state, a condition so prevalent that “tolerance for ambiguity” has become a clichéd job requirement. It doesn’t have to be this way.
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Not for me - dislike narrator's voice +
- By sharing1 on 10-11-19
By: Karen Martin
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The Making of a Manager
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- By: Julie Zhuo
- Narrated by: Karissa Vacker, Julie Zhuo
- Length: 7 hrs and 32 mins
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Having managed dozens of teams spanning tens to hundreds of people, Julie Zhuo knows the most important lesson of all: Great managers are made, not born. The Making of a Manager is a modern field guide packed with everyday examples and transformative insights you need to be the kind of manager you wish you had.
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Drink the Facebook Kool Aid
- By Amazon_Customer on 03-29-19
By: Julie Zhuo
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Get Ready for a WBOA
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The Lean Startup
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Informative, mature but not original or essential
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The New One Minute Manager
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Overall
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Performance
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For decades The One Minute Manager has helped millions achieve more successful professional and personal lives. While the principles it lays out are timeless, our world has changed drastically since the book's publication. The exponential rise of technology, global flattening of markets, instant communication, and pressures on corporate workforces to do more with less - including resources, funding, and staff - have all revolutionized the world in which we live and work.
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Not bad, but not enough value
- By Chad on 09-30-19
By: Ken Blanchard, and others
What listeners say about The Manager's Handbook
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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- Clark
- 01-11-24
Extremely practical guide to management
This book moves beyond management principles only and lays out clear tactics on how to implement the five foundational practices. I’m excited to use this book as a true handbook and implement those suggestions. I wish I had this back out of the gate! 
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