Meet Nell. Her life is a mess. When her business goes bust and her fiancé with it, Nell's happy ever after in California falls apart and she moves back to London to start over. But a lot has changed since she’s been gone. All her single friends are now married with children, a sky-high real estate market forces her to rent a room in a stranger’s house, and everyone has seemingly perfect Instagram-ready lives. Starting from scratch she feels like a f**k up . . . a forty-something f**k up.

Minnie Cooper knows two things with certainty: that her New Year's birthday is unlucky, and that it's all because of Quinn Hamilton, a man she's never met. Their mothers gave birth to them at the same hospital just after midnight on New Year's Day, but Quinn was given the cash prize for being the first baby born in London in 1990 - and the name Minnie was meant to have, as well. With luck like that, it's no wonder each of her birthdays has been more of a disaster than the one before.

Imogen Tolliman never knew her mother. And when an accident robs Immi of her father too, she goes to live with her grandfather Tollie in his picturesque lock-keeper’s cottage by the Aysbury marina. Tollie is the star of the Santa Ahoy Special each Christmas - a festive boat ride along the canal that enthralls both children and adults alike. And as Immi grows up, she starts to appreciate the magical community she is lucky enough to live in.

As a child, Vicky Hall never had the sort of family she wanted. The least important person in her new step-family, ignored by her mother in favour of her two younger half siblings, Vicky was always an afterthought. Sitting alone at her graduation ceremony at the age of 21, she vows to create her own family and her own life, one which is full of the love and attention she has always craved.

After a year from hell, Haf is ready to blow off steam at a Christmas party: a kind stranger, a few too many drinks and suddenly she's kissing Christopher under the mistletoe—in front of his ex-girlfriend. The next day the news is out that they're apparently a couple, coming to Oxlea to spend the festive season with Christopher's family. But Haf doesn't have better holiday plans and to save her new friend from embarrassment, she agrees to pretend to be Christopher's girlfriend for Christmas. It has the makings of a hilarious anecdote. Until Haf meets Christopher's sister....

The world has changed around 79-year-old librarian Millicent Carmichael, a.k.a. Missy. Though quick to admit that she often found her roles as a housewife and mother less than satisfying, Missy once led a bustling life driven by two children, an accomplished and celebrated husband, and a Classics degree from Cambridge. Now, her husband is gone, her daughter is estranged after a shattering argument, and her son has moved to his wife's native Australia, taking Missy's beloved only grandchild half-a-world away.

Life is full of second chances, if only you keep your heart open for them. Spring Hill Square is a pretty sanctuary away from the bustle of everyday life. And at its centre is Leni Merryman's Teashop on the Corner, specialising in cake, bookish stationery and compassion. And for three people, all in need of a little TLC, it is somewhere to find a friend to lean on.

Liberty has never been a risk-taker. She loves the routine of her quiet life in the charming village of Willowbrook, with her Labrador, Charlie. But the arrival of a mysterious gift prompts Liberty to make some changes: starting with a daily challenge to say yes to everything for the month of December.... Fearless and independent, Alex could hardly be a less obvious fit for peaceful village life. But after an accident cuts short his promising motorcycling career, he finds himself in Willowbrook in search of new direction.

Elinor Noel—Nory for short—is quite content running her secondhand bookshop in London. Forever torn between her working-class upbringing and her classmates’ extravagant lifestyles at the posh private school she attended on scholarship, Nory has finally figured out how to keep both at equal distance. So when two of her oldest friends invite their whole gang to spend the time leading up to their wedding together at the castle near their old school, Nory must prepare herself for an emotionally complicated few days.

Viola Smith plays the viola in an orchestra (yes really!), but this year she's been asked to stretch her musical talents to organising Notting Hill's local nativity. Nate Williams isn't looking forward to Christmas, but as his small daughter, Grace, has the starring role in the show, he's forced to stop being a Grinch and volunteer with Viola. With the sparks between them hotter than the chestnuts roasting in Portobello market, Nate and Viola can't deny their feelings. And as the snow starts to fall over London, they find themselves trapped together in more ways than one....

Davina Trent lives for work. Marriage is destined to fail, and family can’t be trusted. But when Trent’s cousin dies unexpectedly, Trent is the only relative left to care for his two small children. She needs a nanny fast. All Wendy Darling ever wanted was a family. Wendy falls in love with the children, but her heart aches at the distance between Trent and the kids. Wendy’s determined to show Trent how fulfilling family life can be, and soon love begins to blossom. But will Trent have the courage to embrace her desire for Wendy and her unexpected family?

Callie Derbyshire has it all: her dream job as a carer at Bay View, finally she has found the love of her life. Everything is perfect. Well, almost. Ex-partners are insistent on stirring up trouble, and Callie’s favourite resident, Ruby, hasn’t been her usual self. But after discovering the truth about Ruby’s lost love, Callie is determined to give Ruby’s romantic story the happy ending it deserves. After all, it’s never too late to let love in again. Or is it?

As Samantha Wishaw watches the love of her life marry another woman, she’s ready to give up hope of finding her happy ever after. But when a chance encounter leads Sam to find friendship in Thomas - a lonely, grumpy elderly widower living at derelict Hedgehog Hollow - her life is about to change forever. Glad to have a distraction from family feuds and match-making, Sam vows to fulfill Thomas and his wife Gwendoline's dreams of restoring Hedgehog Hollow to its former glory, and to open a hedgehog rescue centre.

Gwen has had quite the year. Newly single and in trouble at work, a family Christmas could be exactly what she needs - fresh country air, piles of presents and festive films. Between her parents interfering in her love life, fighting with her sister and an awkward run-in with Dev, the boy next door, Gwen is grateful that Christmas only comes but once a year. But when someone in her family makes a Christmas wish, she wakes up to discover she has to relive the day all over again. And again. And again.

Ever since Beth Bailey was a girl, she’s been in love with her best friend’s older brother, Mark. She’s continued to hold out hope that maybe, someday, he’ll love her back. But now Beth is thirty-five years old, and on the day of Mark’s wedding to another woman, she finally accepts the wake-up call she needs to move on.

Lowen Ashleigh is a struggling writer on the brink of financial ruin when she accepts the job offer of a lifetime. Jeremy Crawford, husband of best-selling author Verity Crawford, has hired Lowen to complete the remaining books in a successful series his injured wife is unable to finish. Lowen arrives at the Crawford home, ready to sort through years of Verity's notes and outlines, hoping to find enough material to get her started. What Lowen doesn't expect to uncover in the chaotic office is an unfinished autobiography Verity never intended for anyone to read.

Five Years Earlier: Henry Dunne knows three things: that agreeing to host this raucous house party was a terrible idea, that he absolutely cannot show up to his nursing shift tomorrow with a hangover, and that the beautiful redhead in the corner will be sleeping in his bed tonight.

Ryder, Garrett, Kenzo, and Diesel - The Vipers. Their deals are as sordid as their business, and their reputation is enough to bring a grown man to his knees, forcing him to beg for mercy. They are not people you mess with, yet my dad did. The old man ran up a debt with them and then sold me to cover his losses. Yes, sold me. They own me now. I’m theirs in every sense of the word. But I’ve never been meek and compliant.

Obituary writer Nadine Barbault doesn’t mind being called “Lady Death”. It suits the ice queen persona she’s cultivated to survive the fast-paced Toronto Herald. So when Nadine learns that famous (and reclusive) author Dot Voline has died, she doesn’t hesitate to run the obituary…only to discover that Dot is very much alive. Nadine’s screw-up has brought Wesley Chen of the rival Spear no end of joy—she’s been a thorn in his extremely ambitious side for years. But the renewed interest in Dot also surfaced chatter about a mysterious past scandal.

Hockey coach Ashley Jaswal doesn't take nonsense from anyone … except her overbearing and superstitious family. They believe she's a good luck charm for her brother Jas, the newest Vancouver Canucks draft pick, forcing Ash to attend all his games as he rises up the NHL ranks, sacrificing her personal life (not that she has one—who decided hockey season needed to be 10 months long anyway?). Ash also clashes with Jas’s teammate, Canucks captain Devin Snyder.