At the age of just 19, JW Murphey didn't have access to large amounts of private security industry experience, a bunch of cash, an audiobook, or the Internet to help him start his security guard company. But, he didn't want to spend years as another cog inside of a large security corporation. Instead of staying employed with a big corporation, he struck out on his own and started his own security agency. How to Start a Security Guard Company book includes Murphey's creative strategies for building a private security agency with a minimal up-front investment.

Murphey, the author of the popular How to Start a Security Guard Company audiobook, has released a second audiobook where he shares the strategies he used to obtain clients and build his security agency. Updated in 2018, this book contains modern, up-to-date strategies for winning your next client. How to Get Clients for Your Private Security Agency includes client acquisition tips, tricks and strategies; advice on locating the hidden clients who are overlooked by the big corporate security providers; and much much more.

In this first-of-its-kind book, seasoned security pros Christian West and Brian Jantzen share lessons learned from years of protecting some of corporate America's most prominent people. Full of practical, hands-on information, this guide provides a comprehensive overview of how to conceive, build and run successful executive protection programs in corporate settings. With insights that only experience in all phases of program execution can provide, the authors dig into the key questions that corporations need to ask and answer.

In the military, a field manual provides instructions in simple, clear, step-by-step language to help soldiers complete their mission. In the civilian sector, books offer information on everything from fixing a leaky faucet to developing an effective workout program to cooking a good steak. Leadership Strategy and Tactics explains how to take leadership theory, quickly translate that theory into applicable strategy, and then put leadership into action at a tactical level. This audiobook is the solution that leaders at every level need.

An Introduction to Celebrity Protection and Touring offers a peek behind the scenes of the close protection industry, more commonly known as the bodyguard business. More than the stereotypical bullet blocker, the modern protection specialist is a skilled practitioner who utilizes verbal judo much more than its physical counterpart. With real world advice, tactics and techniques on how to identify and defeat potential attackers, as well as covering everything from dealing with overzealous fans, to hyper-aggressive paparazzi, this audiobook offers proven solutions.

Deadly Force, 2nd Edition is a continuation of Ayoob’s mission to educate gun owners on all aspects of lethal force laws. Drawing on more than four decades of experience as an expert witness for the courts in weapons and shooting cases and serving as a fully sworn and empowered part-time police officer for 43 years, Ayoob also educates through his Massad Ayoob Group classes such as the Armed Citizen’s Rules of Engagement.

When you react, the event controls you. When you respond, you’re in control. Verbal Judo is the classic guide to the martial art of the mind and mouth that can help you defuse confrontations and generate cooperation, whether you're talking to a boss, a spouse, or even a teenager. For more than a generation, Dr. George J. Thompson's essential handbook has taught people how to communicate more confidently and persuasively in any situation.

Introduction to Conducting Private Investigations provides the essential tools you need to become a successful private investigator. From conducting straightforward background investigations to more complicated cases involving accidents and fraud, you will learn the critical skills needed to conduct all types of investigations and build a thriving business. Specifically tailored to meet the requirements established by the Department of Criminal Justice Services, this easy-to-use resource offers an excellent balance between theory and practice.

No matter if you are a seasoned security officer or new to the private security industry, this book is for you. Quickly learn the basics needed to succeed, get noticed, and promoted to put you on the path to security professionalism.

These days, no one in America feels immune to violence. But now, in this extraordinary, groundbreaking book, the nation's leading expert on predicting violent behavior unlocks the puzzle of human violence and shows that, like every creature on earth, we have within us the ability to predict the harm others might do us and get out of its way. Contrary to popular myth, human violence almost always has a discernible motive and is preceded by clear warning signs.

Becoming Bulletproof means transforming yourself into a stronger, more confident, and more powerful person. Evy Poumpouras - former Secret Service agent to three presidents and one of only five women to receive the Medal of Valor - demonstrates how we can overcome our everyday fears, have difficult conversations, know who to trust and who might not have our best interests at heart, influence situations, and prepare for the unexpected. When you have become bulletproof, you are your best, most courageous, and most powerful version of you.

Most people think that being prepared for catastrophe means stocking up on MREs and building a bunker in their backyard, but this approach leaves you vulnerable in the real world of car accidents, natural disasters, grid failures, and global pandemics. Prepared overturns today’s paranoid survival wisdom and teaches the foundational skills of preparedness that will not only help you build situational awareness and achieve greater mobility but that will also help you build resilient mental habits.

Listen to this book and send your nonverbal intelligence soaring. Joe Navarro, a former FBI counterintelligence officer and a recognized expert on nonverbal behavior, explains how to "speed-read" people: decode sentiments and behaviors, avoid hidden pitfalls, and look for deceptive behaviors. You'll also learn how your body language can influence what your boss, family, friends, and strangers think of you.

This expanded edition includes dozens of practical tips and case studies from readers who have doubled their income, overcome common sticking points, and reinvented themselves using the original book. Also included are templates for eliminating email and negotiating with bosses and clients, how to apply lifestyle principles in unpredictable economic times, and the latest tools, tricks, and shortcuts for living like a diplomat or millionaire without being either.

You walk into a restaurant and get an immediate sense that you should leave. You are about to step onto an elevator with a stranger, and something stops you. You interview a potential new employee who has the résumé to do the job, but something tells you not to offer the position. These scenarios all represent "left of bang", the moments before something bad happens.

In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer. Today’s customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment - lashing out at those that don’t. Take heart: Old-fashioned customer service, fully retooled for today’s blistering pace and digitally connected reality, is what you need to build the kind of loyal customer base that allows you to survive - and thrive.

In a tight market, your most powerful growth engine - and your best protection from competitive inroads - is this: Put everything you can into cultivating true customer loyalty. Loyal customers are less sensitive to price competition, more forgiving of small glitches, and, ultimately, become "walking billboards" who will happily promote your brand.

In Exceptional Service, Exceptional Profit, insiders Leonardo Inghilleri and Micah Solomon reveal the secrets of providing online and offline customer service so superior it nearly guarantees loyalty.

As a salesperson, your pipeline is the key to your success. No matter what changes, that remains the same. Top producers prospect - and they do it all the time. "But how?" you ask, "In the age of the Internet, isn't cold-calling dead?" Now, in his new audiobook, sales expert Mark Hunter shatters costly prospecting myths and eliminates confusion about what works today.

People starting out in business tend to seek step-by-step formulas or rules, but in reality there are no magic bullets. Rather, says veteran company-builder Norm Brodsky, there's a mentality that helps street- smart entrepreneurs solve problems and pursue opportunities as they arise. Brodsky shares his hard-earned wisdom every month in Inc. magazine, in the hugely popular "Street Smarts" column he cowrites with Bo Burlingham. Now they've adapted their best advice into a comprehensive guide for anyone running a small business.

In The Customer Service Revolution, DiJulius points out how numerous companies have made customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the customer - which ultimately permeates into people’s personal lives at home and in their communities.