The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation - especially difficult ones - leads to the results you want. Written in an engaging and witty style, it teaches listeners how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.

Say goodbye to social anxiety: Master the art of confident communication, and build meaningful relationships with anyone. Do you wish that you could have genuine conversations with the people around you, but start to doubt yourself before you begin? Maybe you worry that you’ll feel tongue-tied, awkward, or anxious or that you’ll say the wrong thing and offend someone.

No matter how much advice we get or how much work we do on our “stuff,” nothing ever seems to make the difference. The truth of it is, you’re woefully ill-equipped for one of the most life-defining things you will ever take on—being in a committed relationship. Whether you’re currently in one, want to be in one, half in–half out, getting over one, married, single, separated, divorced, or just overwhelmed with the whole thing, let’s cut through the morass of relationship schtick and put you back in charge.

Author Thomas Erikson explains that there are four key behavior types that define how we interact with and perceive the people around us. Understanding someone’s pattern of behavior is the key to successful communication. Erikson breaks down the four kinds of behavior types - Reds who are dominant and commanding, Yellows who are social and optimistic, Greens who are laid-back and friendly, and Blues who are analytical and precise - and explains how to identify and interact with each type of person.

If you (1) have trouble connecting with people beyond small talk or (2) are often left speechless and dumbfounded on how to handle certain people and situations, that feeling of dread isn't something you have to live with. Improve Your People Skills is your key to social intelligence and the better relationships to enrich your life that will inevitably follow.

Broken promises, missed deadlines, poor behavior - they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems - permanently.

Being able to talk does not imply that you would also be able to communicate well. And the fact that you're an adult and consider yourself a good judge of character is no way to measure your adeptness at analyzing verbal and nonverbal communication. This audiobook, Workbook to Analyze People, will provide you with the answers to such questions and more. Learning to accurately read verbal and nonverbal cues is the stepping stone to being able to effectively persuade and control the mind of anybody.

Learn how to quickly gain confidence and skills to socialize and communicate with anyone in any situation. Always know what to say. Never again be afraid to be assertive. Learn the art of charisma. Approach any situation with a calm confidence. Best-selling author and international speaker Jason Flemming brings you the ultimate step-by-step, concise, easy-to-follow guide to social skills. Learn how to quickly become a more confident and capable person.

Self Confidence will unlock your full potential and position you to come out ahead and finish on top of whatever you do. Best of all, you'll feel terrific, and nobody can take that feeling from you. You can get into any kind of situation and come out on top and in control. This is a far cry from the life of stress, frustration, and lingering insecurity and fear of loss most people live. Stop settling for a life of mediocrity, worry, and powerlessness by listening to this audiobook today.

All the information contained in this book is designed to help fix your social skills, once and for all. The application of what you learn in this book can help you see results in as less as one week and change your life forever.

David Bradford and Carole Robin taught interpersonal skills to MBA candidates for a combined 75 years in their legendary Stanford Graduate School of Business course Interpersonal Dynamics (affectionately known to generations of students as "Touchy-Feely") and have coached and consulted hundreds of executives for decades. In Connect, they show listeners how to take their relationships from shallow to exceptional by cultivating authenticity, vulnerability, and honesty, while being willing to ask for and offer help, share a commitment to growth, and deal productively with conflict.

I go through most days feeling broken and having thoughts of suicide. So, here's my book to you. I didn't write it to make a lot of money, but out of a need to survive, and to hopefully help others who hear it. It is born out of my story of living with a mental illness. I write about things in this book that made life easier, and at times, probably kept me alive.

Are you and your partner always having the same fights? Do you feel unable to get your point across? Are you feeling nervous every time you have to give a speech or make a presentation? There's no shortcut to effective communication. Just like any other skill, mastering communication takes time and practice. This game-changing communication book will give you the blueprint, all you have to do is invest time in yourself.

For 15 years, Mike Rognlien has learned from some of the best (and some of the...not best) people in the corporate world. His tenure at Facebook, as a consultant to Microsoft, and at numerous other companies - from insurance to banking to Silicon Valley - taught him valuable lessons in responsibility, ownership and accountability, and the fine art of T-shirt printing. And now, with a mix of wisdom and rueful humor, he's sharing his accumulated work and life lessons with you. Yes, you.

This original, innovative program of self-therapy enables you to tap into your deepest level of wisdom, the “gut-level” knowledge that already exists within your body. By accessing this subliminal body-mind awareness (or “felt sense”) that lies beyond thoughts and feelings, you can get to the root of the conflicts within you, gain a fuller comprehension of your unresolved problems, and solve them.

When stakes are high, opinions vary, and emotions run strong, you have three choices: avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or check out Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want.

Author Thomas Erikson explains that there are four key behavior types that define how we interact with and perceive the people around us. Understanding someone’s pattern of behavior is the key to successful communication. Erikson breaks down the four kinds of behavior types - Reds who are dominant and commanding, Yellows who are social and optimistic, Greens who are laid-back and friendly, and Blues who are analytical and precise - and explains how to identify and interact with each type of person.

Hosts of the award-winning Whine Down podcast, Jana Kramer and Michael Caussin explore the raw and real moments of their marriage - what it means to love, to fight, and to sincerely forgive - with spiritual guidance and practical advice for anyone seeking stronger, more fulfilling love.

Superheroes don't start from glorious beginnings. Their origins are almost always marked by traumatic events that leave them helpless and scared. Batman witnessed his parents' murder. Superman was sent away from his dying planet with no one to guide him as he grew up. Orphaned Catwoman was forced to steal food to survive on the streets of Gotham. What makes these superheroes super is their determination to not be defined by helplessness. They embrace their origins, their flaws, and their mistakes and strive every day to become the best versions of themselves.

Based on 25 years of clinical experience and new, groundbreaking research involving more than 1,000 individuals, Feeling Good Together is filled with helpful examples and tools, such as the Relationship Satisfaction Test, the Blame Cost-Benefit Analysis, the Relationship Journal, Five Secrets of Effective Communication, the Intimacy Exercise, and more. Using these techniques, Dr. Burns shows you how to resolve virtually any kind of relationship conflict almost instantly.

Want to amaze your customers, impress the people you work with, and outshine your competition? Going from average to amazing isn't an out-of-reach goal. In fact, amazement is a habit that anyone can master - and Shep Hyken knows the tricks to making it your own. In Be Amazing or Go Home, Shep shares the secrets behind making his motto "Always Be Amazing!" an everyday lifestyle and shows how you too can become exceptional in business and in life. Drawing on the routines of incredible people, Shep demonstrates simple practices that can elevate your game.

Sydney Shaw, like every single woman in New York, has terrible luck with dating. She’s seen it all: men who lie in their dating profile, men who stick her with the dinner bill, and worst of all, men who can't shut up about their mothers. But finally, she hits the jackpot. Her new boyfriend is utterly perfect. He's charming, handsome, and works as a doctor at a local hospital. Sydney is swept off her feet. Then the brutal murder of a young woman—the latest in a string of deaths across the coast—confounds police. The primary suspect? A mystery man who dates his victims before he kills them.

The plane is jam-packed. Every seat is taken. So of course the flight is delayed! Flight attendant Allegra Patel likes her job—she’s generally happy with her life, even if she can’t figure out why she hooks up with a man she barely speaks to—but today is her twenty-eighth birthday. She can think of plenty of things she’d rather be doing than placating a bunch of grumpy passengers.

No matter your goals, Atomic Habits offers a proven framework for improving - every day. James Clear, one of the world's leading experts on habit formation, reveals practical strategies that will teach you exactly how to form good habits, break bad ones, and master the tiny behaviors that lead to remarkable results. If you're having trouble changing your habits, the problem isn't you. The problem is your system. Bad habits repeat themselves again and again not because you don't want to change, but because you have the wrong system for change.

When Sasha receives a call from her old university friend Gabby inviting her to spend Christmas at Gabby’s remote Scottish lake house, Sasha knows she shouldn’t go. Twelve years ago, on Christmas Eve, when Sasha and her five closest friends were celebrating the festive season, something truly horrific happened that would change the course of their friendship forever. Something that meant Sasha hasn’t spoken to any of them since that night.