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結果を引き出す 大人のほめ言葉
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Narrated by:
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峯 一博
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By:
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西村 貴好
About this listen
結果を出す人が口にしている「ほめ言葉」 「ほめて伸ばす」という考え方が、世の中に浸透してきました。
正しいほめ方さえ身につければ、必ず、あなたが望むような結果が現われます。
目次
はじめに
[プロローグ] 「ほめ」とはどんなことか、「ほめる」と何が変わるのか
1章 日常のコミュニケーション
日頃から「ほめ」を実践していると自分の魅力が高まり、ファンが増える
2章 日々の業務にも「ほめ」を取り入れる
毎日の仕事をもっと楽しく、やる気に満ちて遂行するために
3章 もっと力を発揮する! チーム内でのコミュニケーション
新時代のリーダーは「ほめ」を使いこなす
4章 相手の個性別ほめフレーズ
個性は「唯一無二のチャームポイント」
5章 会う前から人の心をつかむ「ほめ」
初対面は“会う前”からはじまっている
6章 「ほめ」でお客様から応援される関係になる
ビジネスといえども人と人。「ほめ」で成長し合う関係に
7章 言葉だけじゃない!ワンランク上の「ほめ」テクニック
「ほめ」効果をさらに高めるテクニックとは
8章 家族・身近な人もほめて人生をもっとハッピーに
一番身近な「家族」をほめることが幸せな人生への第一歩
西村 貴好(にしむら たかよし)
一般社団法人日本ほめる達人協会理事長
覆面調査会社での経験から、ダメ出しの限界と「ほめて伝える」効果の大きさに気づく。その後、「ほめて、結果を出す」ことを体系化した研修を開発。採用する企業の実績は平均して前年比120%、3ヶ月で売上を161%にする店舗も。2010年より、ほめる力がつく一般向けセミナー「ほめ達! 検定」をスタート。経営者・管理職はもとより、教師や会社員、子育て中のお母さんや学生など、多くの方から評判に。5年連続年間200回以上の講演・セミナーを続けている。NHKをはじめテレビ出演多数。『ほめる生き方』(マガジンハウス)、『心をひらく「ほめグセ」の魔法』(経済界)、『繁盛店の「ほめる」仕組み』(同文舘出版)など著書多数。
※本商品は『結果を引き出す 大人のほめ言葉』[同文舘出版 出版 西村 貴好 著 ISBN:9784495538712 192頁 1,200円(税別)]をオーディオ化したものです。©2023 PanRolling
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