In this episode, a familiar voice returns after a seven-week break! Welcome back James. The crew dives into a brutally honest rant about modern customer service, with a spotlight on retail workers glued to headsets and the decline in real human interaction. They share personal experiences, call out bad behaviour in shops, and reflect on the struggles of working in the retail sector.

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https://youtu.be/s9Qfls_Xug8

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In this episode, Nick Boddington and Michael Harris break down the mechanics and psychology behind retargeting ad campaigns. From tracking website visits to building custom audiences and leveraging platform algorithms, they explore how brands use retargeting to guide users through the customer journey. The conversation also touches on interruption marketing, email strategies, and the challenge of standing out in an increasingly algorithm-driven landscape. If you want to get the best out of your retargeting campaigns, this is the episode for you.

Prefer to watch? You can find the video version of this episode here on YouTube:
https://youtu.be/NDjd1wWalWM

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In today's episodes, Nick and Michael once again are talking about AI: but this time how tools like ChatGPT is not only being used in our professional lives, but also our personal ones. An article from The Hustle sparks conversation around some interesting uses for ChatGPT including therapy and eulogies, the ethical implications and how the future might look with AI continuing to advance at a rapid pace.

Prefer to watch? You can find the video version of this episode here on YouTube:
https://youtu.be/VXJmCy6VpSU

Need help with your social media comments? Rupert's got you covered? Our social media assistant platform is now live! See what Rupert can do for YOU by claiming your 30-day free trial at https://rupert.digital

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