Co-op Headsets & The Death of Customer Service?
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Co-op Headsets & The Death of Customer Service?
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In this episode, a familiar voice returns after a seven-week break! Welcome back James. The crew dives into a brutally honest rant about modern customer service, with a spotlight on retail workers glued to headsets and the decline in real human interaction. They share personal experiences, call out bad behaviour in shops, and reflect on the struggles of working in the retail sector.
Prefer to watch? You can find the video version of this episode here on YouTube:
https://youtu.be/s9Qfls_Xug8
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