Patient Communication

Research shows that nothing impacts patient experiences more than the quality of communication. The key to better healthcare outcomes is communication. Over the past four decades, the Academy of Communication in Healthcare has worked tirelessly with health systems, teaching communication skills that put relationships - between patients and providers, as well as among providers - at the center of care. Now, for the first time, ACH's proven and effective methodology is detailed in this invaluable step-by-step guide.

In Communication the Cleveland Clinic Way, Dr. Adrienne Boissy and her team tell the story of how Cleveland Clinic created and applied the R.E.D.E. to Communicate: Foundations of Healthcare program, making the world-renowned hospital system a leader in relationship-centered care. They provide a step-by-step guide for health-care leaders and decision-makers to design, develop, and implement communication skills training in their own institutions.

Giving case studies in a variety of patient care environments, Dr. Goldman utilizes contemporary terminology and references to master fundamental skills to help facilitate effective doctor-patient interaction when communicating diagnosis, prognosis, treatment, and recovery.

Breast Cancer Support Found HERE! ✓ Talking about cancer is HARD. ✓ Telling people you have breast cancer is really freaking hard. If you need help telling people you have breast cancer - see how we did it. If you can't find the words to support a loved one diagnosed with breast cancer - we can help. Childhood friends, Stephanie and Jen, give you the details about the pitfalls and triumphs of communicating with doctors, family and friends as they both experienced breast cancer at the same freaking time. What are the odds? Yay, we both won the breast cancer lottery . . . ◆◆◆◆ ...

In this breakthrough book, clinical psychologist Lindsay Gibson exposes the destructive nature of parents who are emotionally immature or unavailable. You will see how these parents create a sense of neglect and discover ways to heal from the pain and confusion caused by your childhood. By freeing yourself from your parents' emotional immaturity, you can recover your true nature, control how you react to them, and avoid disappointment. Finally, you'll learn how to create positive new relationships so you can build a better life.

Modern medical technology helps patients recover faster than any other time in history. However, the human interaction between patient and care giver is still the essential foundation of healing. “I’m Here” is a personal narrative from the patient’s perspective. Filled with practical advice, packed with humor and overflowing with appreciation, Marcus Engel encourages health care professionals to practice compassionate communications in all its forms.

Are you a newly minted pharmacist feeling the weight of the white coat and wondering how to bridge the gap between classroom theory and real-world practice? Do you find yourself overwhelmed by the fast-paced environment, intricate patient interactions, and the sheer responsibility that comes with being a healthcare provider? If so, you're not alone—and this book is your indispensable guide to not just surviving but thriving in your first year and beyond. "First Time Pharmacist: Your Guide to Thriving in Your First Year" is a comprehensive, no-nonsense manual crafted specifically for ...

Loss hurts. It's tough to go through, and painful to watch. Do you know someone who's grieving and wish you could help? Are you the one grieving and wonder if what you're going through is normal? Do you wish those around you understood you better? This book has answers.

The Mumbo Jumbo Fix: A Survival Guide for Effective Doctor-Patient-Nurse Communication tackles the vital subject of healthcare miscommunication which is a leading cause of patient harm. It is the first book of its kind geared to all three essential participants--doctors, nurses, AND patients. Written by a medical malpractice trial attorney, hospital risk manager, and healthcare educator, its unique holistic approach provides real-world practical solutions in a concise, easy-to-read, and entertaining format. No other book in the field has been written by someone with equivalent “boots on ...

In this moving narrative of a group of patient advocates who are revolutionizing the way medical research is conducted, Pulitzer Prize-winning reporter Amy Dockser Marcus shows what happens when a community joins forces with doctors and researchers to try to save children’s lives. Their extraordinary social experiment reveals new pathways for treating disease and conducting research. Science may be forever changed.

In Communication the Cleveland Clinic Way, Dr. Adrienne Boissy and her team tell the story of how Cleveland Clinic created and applied the R.E.D.E. to Communicate: Foundations of Healthcare program, making the world-renowned hospital system a leader in relationship-centered care. They provide a step-by-step guide for health-care leaders and decision-makers to design, develop, and implement communication skills training in their own institutions.

Difficult Encounters is a self-improvement book that describes an innovative technique using the ASK for PARDON stepwise approach for managing difficult encounters and taking care of dissatisfied patients in the healthcare sector. The book provides powerful skills that lead to productive and successful encounters with patients using a new engaging and humane approach that is applicable in emotionally charged and high-stakes encounters. In this book you will learn how to build bridges with your patients and develop successful relationships. The book will also help you develop an effective ...

This Survival Spanish for Pharmacists audio is designed to give you the Spanish skills you need to communicate more effectively with today's increasing number of Spanish-speaking customers. Vocabulary for this audio was suggested by thousands of pharmacists and pharmacy technicians.

In the pioneering work "Humane AI Pin in Healthcare," the author explores the groundbreaking integration of wearable artificial intelligence in the medical field. This book delves into the development, features, and potential of the AI Pin, a wearable device designed to revolutionize healthcare delivery, patient care, and medical education. Discover the AI Pin: Learn about this cutting-edge technology that combines the convenience of wearable devices with the power of AI to assist both healthcare professionals and patients. The AI Pin stands out as a beacon of innovation, from design and ...

Research shows that nothing impacts patient experiences more than the quality of communication. The key to better healthcare outcomes is communication. Over the past four decades, the Academy of Communication in Healthcare has worked tirelessly with health systems, teaching communication skills that put relationships - between patients and providers, as well as among providers - at the center of care. Now, for the first time, ACH's proven and effective methodology is detailed in this invaluable step-by-step guide.

We've all been there, sitting uncomfortably in a paper gown as a doctor impassively describes our prognosis. Sometimes it's simple and treatable. Other times we get news we can't fathom and then are faced with decisions that are literally life and death. In this revolutionary book, physician, behavioral scientist, and bioethicist Peter Ubel, M.D., reveals how hidden dynamics in the doctor/patient relationship keep us and our loved ones from making the best medical choices.

The secret to opening physician-patient communication channels, reducing physician burnout, and achieving real results for patient health outcomes lies in the embrace of technology. In Prescription Technology, author Dr. Pranathi Kondapenini shows healthcare stakeholders how current and future technology tools can be leveraged to reduce stress for the doctor and increase the patient's adoption of modified lifestyle behaviors.

Applied improvisors have critical knowledge and skills that are needed in healthcare. Many want to help make our hospitals, doctor’s offices, and clinics safer and more compassionate. AND, the medical/nursing world desperately needs the ‘soft’ skills that applied improv can help us with. In order to most effectively apply improv in healthcare settings, it is important to understand common cultures and human dynamics that persist in the USA and other countries. This special edition will help improvisors be more effective in healthcare as they learn: - How ‘soft’ skills impact ...