On The Business Show on Marlow FM on 20th February 2025 my guests were founder of Task Aces Chipo Dhliwayo, and travel expert Janet Lacey, who joined me to talk about their work, and to discuss a range of business news stories.

“Cars” was the link between the two tracks I played, the first of which was Madness with “Driving in my car” - you can hear it at https://youtu.be/rV1_7R_3cXA?si=x28xIAQhVge_nfc6 .

Janet then spoke about Not Just Travel, a small independent local travel agency who quite literally take people on a journey. Among other reasons for using their services, she talks about why you should just book a flight and a hotel online!

You can connect with Janet via https://www.linkedin.com/in/janet-lacey-stelling-24034911/ and their website is at https://thelaceys.notjusttravel.com/ .

Chipo then spoke about her work with Task Aces, a new business helping you get tasks done, be that cleaning, gardening, DIY or more. Customer service, discussed in detail later, is top of her reasons for using their services.

For more on Chipo see https://www.linkedin.com/in/chipo-d-1b609935/ and their website is at https://www.taskaces.com/ .

Her music choice was Michael Jackson with “Beat It” not just because she loves it, but because her four kids do too! Hear it at https://youtu.be/oRdxUFDoQe0?si=CLt0pFy8mMK_mU2p .

Janet’s story for us was at https://www.allbusiness.com/how-to-deliver-exceptional-customer-experience - what are the four ways to make sure your customers have a good experience?

We then played Janet choice of music – “Down Under” by Men at Work, marking her recent trip down under. You can hear it at https://youtu.be/XfR9iY5y94s?si=x6Gbt_qONCb7gXIH .

Chipo’s story was https://www.forbes.com/sites/michaelfertik/2019/11/26/how-to-get-customers-to-trust-you/ - trust is a thing hard earned – how do you make it happen?

We squeezed in my story, which you can read at https://www.bbc.co.uk/news/articles/cj48571qq7vo - should we give good service to people who aren’t even customers?

The last song was the second on the theme of cars – Neil Young with “I want to drive my car” - hear it at https://youtu.be/-inUPm_LXtM?si=PxKm7hvQx5QPSaGc .

You can connect with me at https://www.linkedin.com/in/enterprisedoctor/ and join our Facebook group at https://www.facebook.com/groups/enterprisedoctorbusinessshow/.

My website is at https://enterprisedoctor.co.uk/.

Clips of all episodes are at https://www.youtube.com/user/EnterpriseDoctor/ - please subscribe there, and within your podcast app!

Copyright Marlow FM Ltd 2025. Reproduced here by kind permission of Marlow FM Ltd.

On The Business Show on Marlow FM on 6th February 2025, my guests were Career and Executive Coach Tanya Ces Maneiro and business finance expert Sharon Cook, who joined me to talk about their work, and to discuss a range of business news stories.

“Boogie” was the link between the two tracks I played, the first of which was The Andrews Sisters with “Boogie Woogie Bugle Boy” - you can hear it at https://youtu.be/8of3uhG1tCI?si=K8vul3DfVOLbFJ3b .

Tanya then spoke about Vida Coaching and the work she does with individuals and directly with businesses, often helping them with outplacement support when making redundancies.

You can connect with Tanya via https://www.linkedin.com/in/tanyacesmaneiro-careercoach/ and her website is at https://vidacoaching.co.uk/.

Sharon then spoke about her work with Choice Business Loans. Despite the company name, they don’t lend money! But they are experts on the breadth of business that do, and in many different ways, and Sharon talked about the pros and cons of some of those choices.

For more on Sharon see https://www.linkedin.com/in/sharon-cook-832397/ and their website is at https://www.choicebusinessloans.co.uk/ .

Her music choice was Oasis with “Wonderwall” because it’s just brilliant, and we played it for her team who were back in the office. Hear it at https://youtu.be/bx1Bh8ZvH84?si=J580XcHc9n-fyJDx .

Tanya and I both chose stories on the theme of pressures around working from home, or in the office. The stories were at https://www.bbc.com/news/articles/ce8yn0d310zo https://www.bbc.com/news/articles/cp9x0819417o and https://www.bbc.com/news/articles/c8ew0jrjxz9o - see if you can work out who chose what! Can you trust people to work from home? Can you even trust them to work in the office??

We then played Tanya’s choice of music – “Manic Monday” by The Bangles, because if you don’t like Mondays, you know who to call! You can hear it at https://youtu.be/SsmVgoXDq2w?si=ck7Mmqo0L8vBdwhy .

Sharon’s story was https://www.bbc.com/news/articles/cm21eerq405o continuing the theme of f2f v remote working, but looking at banking hubs – are they part of the way forward for the High Street?

The last song was the second on the Boogie theme – T Rex with “I love to boogie” - hear it and see an interesting video at https://youtu.be/UU2xWNZntiU?si=zJWaJ36m2PgIUVHi .

You can connect with me at https://www.linkedin.com/in/enterprisedoctor/ and join our Facebook group at https://www.facebook.com/groups/enterprisedoctorbusinessshow/.

My website is at https://enterprisedoctor.co.uk/.

Clips of all episodes are at https://www.youtube.com/user/EnterpriseDoctor/ - please subscribe there, and within your podcast app!

Copyright Marlow FM Ltd 2025. Reproduced here by kind permission of Marlow FM Ltd.

On today’s episode of The Enterprise Doctor Business Show, my guest is hypnotherapist and counsellor Olha Malickina.

Olha is a fully qualified hypnotherapist and counsellor working with business leaders, but also devoting time to working with Ukrainian ex-pats, refugees and their hosts families.

She addresses a wide variety of issues from PTSD, stress and anxiety to a lack of motivation and a range of unwanted habits, from smoking to OCD.

We started by talking about how she comes to be doing what she’s doing, debunking some myths about hypnotism, and talking about he work she does with business leaders to help them overcome obstacles to their success.

You can connect with Olha at https://www.linkedin.com/in/olha-malickina-9416711a6/.

If you want to connect with me, to talk about the mentoring and coaching I deliver to small businesses, or if you think you'd be a good guest on the show, please do let me know. You can do that via https://www.linkedin.com/in/enterprisedoctor/.

To contribute to (or just read) conversations about this episode, please join the podcast's Facebook group at https://www.facebook.com/groups/enterprisedoctorbusinessshow/ .

And my website is at https://enterprisedoctor.co.uk/.

On the YouTube channel at https://www.youtube.com/user/EnterpriseDoctor you can hear clips of other episodes – please subscribe there!

And within your podcast app, remember to like this episode (if you like it!), leave us a great review, and please do subscribe there too, to ensure new episodes hit your app as soon as they're released.

These words and the content of the podcast are © Enterprise Doctor 2025.