• Janet Lacey and Chipo Dhliwayo guest on The Business Show 20th February 2025
    Feb 22 2025

    On The Business Show on Marlow FM on 20th February 2025 my guests were founder of Task Aces Chipo Dhliwayo, and travel expert Janet Lacey, who joined me to talk about their work, and to discuss a range of business news stories.

    “Cars” was the link between the two tracks I played, the first of which was Madness with “Driving in my car” - you can hear it at https://youtu.be/rV1_7R_3cXA?si=x28xIAQhVge_nfc6 .

    Janet then spoke about Not Just Travel, a small independent local travel agency who quite literally take people on a journey. Among other reasons for using their services, she talks about why you should just book a flight and a hotel online!

    You can connect with Janet via https://www.linkedin.com/in/janet-lacey-stelling-24034911/ and their website is at https://thelaceys.notjusttravel.com/ .

    Chipo then spoke about her work with Task Aces, a new business helping you get tasks done, be that cleaning, gardening, DIY or more. Customer service, discussed in detail later, is top of her reasons for using their services.

    For more on Chipo see https://www.linkedin.com/in/chipo-d-1b609935/ and their website is at https://www.taskaces.com/ .

    Her music choice was Michael Jackson with “Beat It” not just because she loves it, but because her four kids do too! Hear it at https://youtu.be/oRdxUFDoQe0?si=CLt0pFy8mMK_mU2p .

    Janet’s story for us was at https://www.allbusiness.com/how-to-deliver-exceptional-customer-experience - what are the four ways to make sure your customers have a good experience?

    We then played Janet choice of music – “Down Under” by Men at Work, marking her recent trip down under. You can hear it at https://youtu.be/XfR9iY5y94s?si=x6Gbt_qONCb7gXIH .

    Chipo’s story was https://www.forbes.com/sites/michaelfertik/2019/11/26/how-to-get-customers-to-trust-you/ - trust is a thing hard earned – how do you make it happen?

    We squeezed in my story, which you can read at https://www.bbc.co.uk/news/articles/cj48571qq7vo - should we give good service to people who aren’t even customers?

    The last song was the second on the theme of cars – Neil Young with “I want to drive my car” - hear it at https://youtu.be/-inUPm_LXtM?si=PxKm7hvQx5QPSaGc .

    You can connect with me at https://www.linkedin.com/in/enterprisedoctor/ and join our Facebook group at https://www.facebook.com/groups/enterprisedoctorbusinessshow/.

    My website is at https://enterprisedoctor.co.uk/.

    Clips of all episodes are at https://www.youtube.com/user/EnterpriseDoctor/ - please subscribe there, and within your podcast app!

    Copyright Marlow FM Ltd 2025. Reproduced here by kind permission of Marlow FM Ltd.

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    44 mins
  • Tanya Ces Maneiro and Sharon Cook guest on The Business Show 6th Feb 2025
    Feb 10 2025

    On The Business Show on Marlow FM on 6th February 2025, my guests were Career and Executive Coach Tanya Ces Maneiro and business finance expert Sharon Cook, who joined me to talk about their work, and to discuss a range of business news stories.

    “Boogie” was the link between the two tracks I played, the first of which was The Andrews Sisters with “Boogie Woogie Bugle Boy” - you can hear it at https://youtu.be/8of3uhG1tCI?si=K8vul3DfVOLbFJ3b .

    Tanya then spoke about Vida Coaching and the work she does with individuals and directly with businesses, often helping them with outplacement support when making redundancies.

    You can connect with Tanya via https://www.linkedin.com/in/tanyacesmaneiro-careercoach/ and her website is at https://vidacoaching.co.uk/.

    Sharon then spoke about her work with Choice Business Loans. Despite the company name, they don’t lend money! But they are experts on the breadth of business that do, and in many different ways, and Sharon talked about the pros and cons of some of those choices.

    For more on Sharon see https://www.linkedin.com/in/sharon-cook-832397/ and their website is at https://www.choicebusinessloans.co.uk/ .

    Her music choice was Oasis with “Wonderwall” because it’s just brilliant, and we played it for her team who were back in the office. Hear it at https://youtu.be/bx1Bh8ZvH84?si=J580XcHc9n-fyJDx .

    Tanya and I both chose stories on the theme of pressures around working from home, or in the office. The stories were at https://www.bbc.com/news/articles/ce8yn0d310zo https://www.bbc.com/news/articles/cp9x0819417o and https://www.bbc.com/news/articles/c8ew0jrjxz9o - see if you can work out who chose what! Can you trust people to work from home? Can you even trust them to work in the office??

    We then played Tanya’s choice of music – “Manic Monday” by The Bangles, because if you don’t like Mondays, you know who to call! You can hear it at https://youtu.be/SsmVgoXDq2w?si=ck7Mmqo0L8vBdwhy .

    Sharon’s story was https://www.bbc.com/news/articles/cm21eerq405o continuing the theme of f2f v remote working, but looking at banking hubs – are they part of the way forward for the High Street?

    The last song was the second on the Boogie theme – T Rex with “I love to boogie” - hear it and see an interesting video at https://youtu.be/UU2xWNZntiU?si=zJWaJ36m2PgIUVHi .

    You can connect with me at https://www.linkedin.com/in/enterprisedoctor/ and join our Facebook group at https://www.facebook.com/groups/enterprisedoctorbusinessshow/.

    My website is at https://enterprisedoctor.co.uk/.

    Clips of all episodes are at https://www.youtube.com/user/EnterpriseDoctor/ - please subscribe there, and within your podcast app!

    Copyright Marlow FM Ltd 2025. Reproduced here by kind permission of Marlow FM Ltd.

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    45 mins
  • Why should a business owner see a hypnotherapist or counsellor?
    Feb 2 2025

    On today’s episode of The Enterprise Doctor Business Show, my guest is hypnotherapist and counsellor Olha Malickina.

    Olha is a fully qualified hypnotherapist and counsellor working with business leaders, but also devoting time to working with Ukrainian ex-pats, refugees and their hosts families.


    She addresses a wide variety of issues from PTSD, stress and anxiety to a lack of motivation and a range of unwanted habits, from smoking to OCD.

    We started by talking about how she comes to be doing what she’s doing, debunking some myths about hypnotism, and talking about he work she does with business leaders to help them overcome obstacles to their success.

    You can connect with Olha at https://www.linkedin.com/in/olha-malickina-9416711a6/.

    If you want to connect with me, to talk about the mentoring and coaching I deliver to small businesses, or if you think you'd be a good guest on the show, please do let me know. You can do that via https://www.linkedin.com/in/enterprisedoctor/.


    To contribute to (or just read) conversations about this episode, please join the podcast's Facebook group at https://www.facebook.com/groups/enterprisedoctorbusinessshow/ .


    And my website is at https://enterprisedoctor.co.uk/.


    On the YouTube channel at https://www.youtube.com/user/EnterpriseDoctor you can hear clips of other episodes – please subscribe there!

    And within your podcast app, remember to like this episode (if you like it!), leave us a great review, and please do subscribe there too, to ensure new episodes hit your app as soon as they're released.

    These words and the content of the podcast are © Enterprise Doctor 2025.

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    21 mins
  • What makes a good leader?
    Jan 25 2025

    In today’s episode of The Enterprise Doctor Business Show, my guest is Kasia Szczechowicz, General Manager of the Hampton by Hilton at Handy Cross, near High Wycombe, and also Regional Operations Manager for Legacy Hotels and Resorts.

    Hampton by Hilton, High Wycombe was opened in June 2021 as a new build 150 bedroom hotel. With easy access from the M40 and links to the A404/M4 this hotel with ample and convenient parking has become a significant force in the region.

    After talking through Kasia professional route to her current two positions, before talking about her views on what makes a good leader.

    Those views have validity as she recently won the award given by Investor in People for Leader of the Year – a prestigious award from a prestigious organisation!

    You can connect with Kasia at https://www.linkedin.com/in/kasia-szczechowicz-13864610b/ and the hotel website is at https://www.hilton.com/en/hotels/hycomhx-hampton-high-wycombe/ .

    If you want to connect with me, to talk about the mentoring and coaching I deliver to small businesses, or if you think you'd be a good guest on the show, please do let me know. You can do that via https://www.linkedin.com/in/enterprisedoctor/.


    To contribute to (or just read) conversations about this episode, please join the podcast's Facebook group at https://www.facebook.com/groups/enterprisedoctorbusinessshow/ .

    And my website is at https://enterprisedoctor.co.uk/.

    On the YouTube channel at https://www.youtube.com/user/EnterpriseDoctor you can hear clips of other episodes – please subscribe there!


    And within your podcast app, remember to like this episode (if you like it!), leave us a great review, and please do subscribe there too, to ensure new episodes hit your app as soon as they're released.

    These words and the content of the podcast are © Enterprise Doctor 2025.

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    28 mins
  • Integrating entrepreneurship with social impact
    Jan 19 2025

    On today’s episode of The Enterprise Doctor Business Show, my guest is Amrit Dhaliwal, CEO & Founder Walfinch.

    Walfinch has a team of experts and a network of franchisee entrepreneurs around the UK, who are dedicated to create quality home care services for older people.

    Amrit has been involved in business his whole life, from helping his parents grow their business, to helping franchisees move from full time employment to self employment and achieve their goals. He loves being able to create. With Walfinch he has the ability to do that with positive social impact.

    His franchisees are joining him on a journey to improve the lives of older people along with the lives of the wonderful carers that help them stay safe and independent.

    Should you start business to make money, or to have a positive social impact, or both? And can you have a positive social impact without the business being successful? And can an “ordinary” business, not in something like the care sector, also have a positive social impact?

    You can connect with Amrit at https://www.linkedin.com/in/amrit-dhaliwal-qfp-a436445b/ and his website is at https://walfinchfranchising.com/ . And his podcast channel is at https://podcasts.apple.com/gb/podcast/walking-with-walfinch/id1743378268 and you can find it on other main podcast platforms too.

    If you want to connect with me, to talk about the mentoring and coaching I deliver to small businesses, or if you think you'd be a good guest on the show, please do let me know. You can do that via https://www.linkedin.com/in/enterprisedoctor/.

    To contribute to (or just read) conversations about this episode, please join the podcast's Facebook group at https://www.facebook.com/groups/enterprisedoctorbusinessshow/ .

    And my website is at https://enterprisedoctor.co.uk/.

    On the YouTube channel at https://www.youtube.com/user/EnterpriseDoctor you can hear clips of other episodes – please subscribe there!

    And within your podcast app, remember to like this episode (if you like it!), leave us a great review, and please do subscribe there too, to ensure new episodes hit your app as soon as they're released.

    These words and the content of the podcast are © Enterprise Doctor 2025.

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    25 mins
  • Sarah Irving and Emma Sweet guest on The Business Show 9th January 2025
    Jan 11 2025

    On The Business Show on Marlow FM on 9th Jan 25, my guests were Emma Sweet of Ace Places, and Sarah Irving of the Thames Valley Chamber of Commerce.

    I started with AC/DC’s “Back in Black” - hear it at https://youtu.be/j5rGm3kdTuk?si=k6yjcFzLxA9zOq9n .

    Emma then spoke about Ace Places. They’re not just cards to play with, they’re a guide to the area, and promote organisations that you may not have been aware of. We also discussed her plan to franchise the idea across the UK.

    Connect with Emma at https://www.linkedin.com/in/emma-sweet-rg10/ . Her website is https://www.aceplaces.co.uk/ .

    Sarah then spoke about the Thames Valley Chamber of Commerce - the voice of business across the Thames Valley. We discussed how businesses get heard by government, services offered by the Chamber, and the difference between them and the independent Marlow Chamber of Commerce.

    Find Sarah at https://www.linkedin.com/in/sarahirving/ . The Chamber website is https://www.thamesvalleychamber.co.uk/ .

    She chose Don Henley’s “Boys of Summer” because it reminds her of her time driving her MGB GT. Hear it at https://youtu.be/6RUIeX6UCT8?si=uHvcIyd4C0DC9dKI .

    Sarah's article was https://www.heathrow.com/transport-and-directions/terminal-drop-off-charge - maximising profits or nudging passengers towards being more environmentally friendly? Or both??

    Emma chose “The Gambler” by Kenny Rogers, because it's on her cards related Spotify playlist, which you can find at https://open.spotify.com/playlist/1zSW20AaFTbisdLYL3mU6c?si=o_kNSujhSWecpwJygwcrXA&pi=e-rEsY76NnQYWd&nd=1&dlsi=fdd9d01523fd444a . Or hear the song at https://youtu.be/7hx4gdlfamo?si=O2lIhVQXzUifDKQa .

    Her story was https://www.bbc.co.uk/news/articles/c77lg1nye7do - are there good reasons to have major brands and independents sharing the High Street?

    Sarah's other story was https://www.bbc.co.uk/news/articles/c2ex2ekp83po - would this be good for Marlow? Will someone drag me on to it?

    My story was https://www.theguardian.com/society/2025/jan/04/its-the-pits-would-you-pay-35-for-one-of-the-new-posh-deodorants – a triumph of branding over common sense?

    The last song was The Prodigy with “Firestarter” - it's at https://youtu.be/wmin5WkOuPw?si=KGM4LhgovGIO2VSt .

    Connect with me at https://www.linkedin.com/in/enterprisedoctor/ .

    Join our Facebook group https://www.facebook.com/groups/enterprisedoctorbusinessshow/.

    https://enterprisedoctor.co.uk/ is my website.

    Clips of all episodes are at https://www.youtube.com/user/EnterpriseDoctor/ - subscribe there, and within your podcast app!

    Copyright Marlow FM Ltd 2025. Reproduced here by kind permission of Marlow FM Ltd.

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    43 mins
  • Customer service is the key to success
    Jan 5 2025

    Today’s episode of The Enterprise Doctor Business Show features my guest Toby Burns.

    Toby describes himself as an Eventrepreneur but you might know him as the man who founded The Silent Disco Company and who now runs a number of brands in the entertainment sector. He orchestrates over 4,000 events annually, partnering with organisations such as Google, BBC, and Glastonbury Festival.

    We started by talking about The Silent Disco Company and his journey to make that happen, as well as the common themes that run through all of his businesses. What is the very simple key to his success? And what are the moats he’s built around the business?

    You can connect with Toby at https://www.linkedin.com/in/toby-burns-ba3ab8151/ and his main website is at https://thesilentdiscocompany.co.uk/ and his YouTube channel is at https://www.youtube.com/channel/UCpMivNVCvofxwqiSnxGOU-Q .

    If you want to connect with me, to talk about the mentoring and coaching I deliver to small businesses, or if you think you'd be a good guest on the show, please do let me know. You can do that via https://www.linkedin.com/in/enterprisedoctor/.


    To contribute to (or just read) conversations about this episode, please join the podcast's Facebook group at https://www.facebook.com/groups/enterprisedoctorbusinessshow/ .


    And my website is at https://enterprisedoctor.co.uk/.


    On the YouTube channel at https://www.youtube.com/user/EnterpriseDoctor you can hear clips of other episodes – please subscribe there!


    And within your podcast app, remember to like this episode (if you like it!), leave us a great review, and please do subscribe there too, to ensure new episodes hit your app as soon as they're released.

    These words and the content of the podcast are © Enterprise Doctor 2025.

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    28 mins
  • David Horne and Saf Allaf guest on The Business Show 19th December 2024
    Dec 22 2024

    On The Business Show on Marlow FM on 19th Dec 2024, my guests were web developer David Horne and sustainable & circular fashion copywriter Saf Allaf, who joined me to talk about their work, and to discuss a range of business news stories.

    I played two songs for Hilary, as it was a special day. First was “Boys Don’t Cry" by The Cure - listen at https://youtu.be/ForJZO7ne3w?si=nhUW84w5Szrmqx76

    David then spoke about Kehorne, explaining the difference between a web designer and a web developer. We also talked about the business they recently bought, and the work being done to ensure their inherited clients are happy, and about why AI won’t be doing his job for him!

    Connect with David via https://www.linkedin.com/in/davidkehorne/ and his website is https://kehorne.co.uk/.

    Saf then spoke about her work as a copywriter for sustainable and circular fashion, starting by covering off what that actually is. That conversation got quite deep, because it’s an important topic! And that’s why she does what she does – because she wants to make a difference. She also spoke about Saf’s Swap Shop, which you can find out about at https://www.instagram.com/safsswapshop/.

    For more on Saf see https://www.linkedin.com/in/safiya-allaf/ and her website is at https://www.safiyaallaf.com/.

    David’s music choice was Paul Simon with “That’s Why God Made the Movies”, because it’s from his favourite album, and because Douglas Adams listened to it while he was writing “Hitchhiker’s Guide to the Galaxy”. Hear it at https://youtu.be/aYgPB8Dy3qQ?si=SLvP8UGgMbLvCgM- .

    The business news story chosen for us by Saf was https://www.theguardian.com/business/2024/dec/01/charity-supermkt-to-open-more-pop-ups-amid-rising-demand-for-secondhand-clothes - a great example of how collaboration within business benefits all of those involved.

    We then played Saf’s choice of music, “Casio” by Jungle, because she uses it as a pick-me-up and because the dancing in the video is incredible. See it at https://youtu.be/7nJRGARveVc?si=_j1tzbhfRifW-x8b .

    David then chose for us https://www.bbc.co.uk/news/articles/c390zve2ejzo - showing how a French company is investing in the UK.

    We finished with a story that I found at https://www.bbc.co.uk/news/articles/c3rq8dg77lwo - is this the first example of employees going on strike because they want to keep working from home?

    The last song is a great song for a special lady – “Nothing Compares 2u” by Sinead O’Connor - hear it at https://youtu.be/0-EF60neguk?si=_1qEiyxiVMoRbeHh .

    Connect with me at https://www.linkedin.com/in/enterprisedoctor/ and join https://www.facebook.com/groups/enterprisedoctorbusinessshow/.

    Clips of all episodes are at https://www.youtube.com/user/EnterpriseDoctor/ - please subscribe there, and within your podcast app!

    Copyright Marlow FM Ltd 2024. Reproduced here by kind permission of Marlow FM Ltd.

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    43 mins