We expect our customers to be patient, understanding, and professional. But are we holding ourselves to the same standard when WE are the customer? Your reputation as a business owner isn’t just built on how you run your company—it’s also shaped by how you interact with other businesses. In this episode, we explore: The small-town effect—how word spreads about how you treat others Why your public complaints, reviews, and disputes can come back to haunt you The reality that customers will treat you the same way they see you treating others This episode will make you rethink your approach to customer service—on both sides of the transaction. Listen now and take control of your business reputation!

The all-star cheer industry has faced some major challenges over the years—pandemics, scandals, and lawsuits—but the sport continues to grow. Why is cheer so resilient compared to other industries? And how can gym owners capitalize on this freedom to build stronger, more profitable businesses? In Part 2, we dive into: Why cheer continues to thrive, even when the industry faces controversy How minimal restrictions give gym owners more freedom than most businesses The real financial challenges gym owners face (and why cost of goods isn’t the biggest concern) If you’re a gym owner, this episode will shift your perspective and inspire you to take full advantage of the unique opportunities in cheer! Hit play and let’s talk about the future of our industry!

All-star cheer gyms are truly one of a kind in the business world. Unlike franchises or traditional industries, we have the power to create and innovate without restrictions—from brand-new programs to unique revenue streams. But what makes cheer gyms stand out in the business landscape? In this episode, we’re breaking down: The creative freedom cheer gym owners have compared to other industries Why cheer gyms are NOT a dying industry, even after COVID, Athlete A, and industry lawsuits How we differ from businesses like property management, retail, and food trucks This episode will open your eyes to the incredible opportunities we have in this industry! Listen now and start thinking outside the box in your gym!

Part 2: Navigating Business with Your Spouse – The Solutions In Part 2 of this series, we’re sharing the strategies that have helped us overcome the challenges of running businesses together. From setting boundaries for work discussions to defining clear roles in each business, we’ll explore the lessons we’ve learned and how they’ve strengthened both our partnership and our businesses. Tune in for practical advice and insight into balancing love, life, and entrepreneurship!

Part 1: Navigating Business with Your Spouse – The Challenges Running multiple businesses with your spouse is rewarding but comes with its unique set of challenges. In Part 1 of this two-part series, we’re discussing the struggles we’ve faced as a husband-and-wife team, including evolving roles across our businesses, balancing "on" and "off" times for work discussions, and dealing with work interruptions during vacations and family time. Join us for an honest conversation about the realities of being business partners and how these challenges have shaped us.

Your website is one of the most powerful tools for growing your cheer gym—if it’s set up right! In this episode of Fireside Chat, we’re uncovering the **must-have features** every cheer gym website needs to succeed in 2025. Using cheer gym websites as examples, we’ll explore: - How a user-friendly registration system can boost sign-ups. - Why clear and engaging program descriptions make all the difference. - The importance of easy access to resources and communication tools. Tune in for actionable tips to level up your website and grow your gym this year!

In this episode of Fireside Chat, we’re sharing three game-changing commitments we’re making to elevate our all-star cheer gym in 2025. From creating more engaging social media content to strengthening follow-through with a dedicated Operations Director, and reigniting our investment in junior staff, we’re focused on taking our gym to the next level. Tune in for inspiration, actionable tips, and a behind-the-scenes look at how we plan to make this our best year yet! Don’t miss it!

In this continuation, we dive deeper into the challenges and rewards of educating cheer parents. We discuss more real-world scenarios that highlight why parent education is essential for athlete and gym success. This episode focuses on advanced strategies, like creating a culture of transparency, fostering parent-coach collaboration, and addressing common objections or misconceptions. We also explore how consistent education leads to long-term benefits, including improved athlete performance, stronger community trust, and reduced parent conflicts. If you’re looking to refine your parent education approach or need inspiration for your 2025 plan, this episode is packed with practical advice and resources to help your gym thrive. Don’t miss it!