Writing: Applying Your Tools to Real-Life Examples, Part 1
The Power of Writing Well
Failed to add items
Add to Cart failed.
Add to Wish List failed.
Remove from wishlist failed.
Adding to library failed
Follow podcast failed
Unfollow podcast failed
Get 2 free audiobooks during trial.
Buy for $6.95
No default payment method selected.
We are sorry. We are not allowed to sell this product with the selected payment method
-
Narrated by:
-
Adam Zens
-
By:
-
Pete Geissler
About this listen
"A bad writer has no rights whatever. Any mercy shown to him is wasted and mistaken" (H. L. Mencken, 1880-1956).
I wrote The Power of Writing Well to address everything managers, leaders, engineers, scientists, and others need to be better senders and receivers, not to cover everything they need to know about language or to be the perfect senders or receivers - nobody is.
The many books on writing and communicating that claim to be everything to everybody fail simply because they are overwhelmingly complex, full of jargon and useless labels and distinctions, such as participial phrases as opposed to gerund phrases or transitive verbs versus intransitive verbs. Most of us outside of academe don't care, and we shouldn't since they are not relevant to our needs.
This short book condenses the habits and techniques - your tools - that work most of the time for most of the people who write at work and want to be happier in all parts of their lives: nothing more, nothing less. It is also a true and accurate reflection of my 40 years of writing for business and of teaching writing at two prestigious universities and many professional societies and companies. You can trust that what I'm telling you will improve your abilities to communicate and think and make you more productive, promotable, and happy. It will also make your organization more efficient and profitable.
I guarantee it, and my students attest to it.
©2015 Pete Geissler (P)2015 Pete GeisslerListeners also enjoyed...
-
Answer to My Questions: Hit and Answer from an Important Job Interview
- By: Francis Baldo
- Narrated by: Timothy Wellington
- Length: 5 hrs and 1 min
- Unabridged
-
Overall
-
Performance
-
Story
In this audiobook, the author teaches you everything you need to know to have success in TV. If you want to know how to improve your communication skills and start achieving your objective then Answer to My Questions is the perfect audiobook for you. Here it is what you will find inside: The problems of a job interview, overview of interview preparation, how to add value and significance to your proposition, how to manage your time, and much more!
By: Francis Baldo
-
42 Rules for Sourcing and Manufacturing in China
- A Practical Handbook for Doing Business in China, Special Economic Zones, Factory Tours and Manufacturing Quality (2nd Edition)
- By: Rosemary Coates
- Narrated by: Rosemary Coates, Tex Texin
- Length: 3 hrs and 37 mins
- Unabridged
-
Overall
-
Performance
-
Story
Doing business in China is tougher than you think. Not only is the culture vastly different, but China's experience in manufacturing is still developing. It will be a few years before the majority of manufacturers are up to world standards. In the meantime, quality, contract laws, schedules and logistics must be closely monitored. As a result, the things Westerners must do to be successful are far different from dealing with American or European manufacturers.
-
-
Great introductory for me
- By G. johnson on 02-23-17
By: Rosemary Coates
-
Working Backwards
- Insights, Stories, and Secrets from Inside Amazon
- By: Colin Bryar, Bill Carr
- Narrated by: Bill Carr, Colin Bryar, Robert Petkoff
- Length: 10 hrs and 41 mins
- Unabridged
-
Overall
-
Performance
-
Story
Working Backwards is a practical guidebook and a corporate narrative, filled with the authors’ in-the-room recollections of what “Being Amazonian” is like and how it has affected their personal and professional lives. They demonstrate that success on Amazon’s scale is not achieved by the genius of any single leader, but rather through commitment to and execution of a set of well-defined, rigorously executed principles and practices - shared here for the very first time.
-
-
Look elsewhere to learn about Amazon.
- By JPLFC2002 on 03-19-21
By: Colin Bryar, and others
-
Work Rules!
- Insights from Inside Google That Will Transform How You Live and Lead
- By: Laszlo Bock
- Narrated by: Laszlo Bock
- Length: 11 hrs and 26 mins
- Unabridged
-
Overall
-
Performance
-
Story
From the visionary head of Google's innovative People Operations comes a groundbreaking inquiry into the philosophy of work - and a blueprint for attracting the most spectacular talent to your business and ensuring that they succeed. "We spend more time working than doing anything else in life. It's not right that the experience of work should be so demotivating and dehumanizing". So says Laszlo Bock, former head of People Operations at the company that transformed how the world interacts with knowledge.
-
-
Multifaceted
- By jeremiah on 04-07-15
By: Laszlo Bock
-
Great at Work
- How Top Performers Work Less and Achieve More
- By: Morten Hansen
- Narrated by: Robert Petkoff
- Length: 7 hrs and 33 mins
- Unabridged
-
Overall
-
Performance
-
Story
Why do some people perform better at work than others? This deceptively simple question continues to confound professionals in all sectors of the workforce. Now, after a unique, five-year study of more than 5,000 managers and employees, Morten Hansen reveals the answers in his "Seven Work Smarter Practices" that can be applied by anyone looking to maximize their time and performance. Each of Hansen's seven practices is highlighted by inspiring stories from individuals in his comprehensive study.
-
-
Do less but obsess
- By A. Yoshida on 10-24-18
By: Morten Hansen
-
High Output Management
- By: Andrew S. Grove
- Narrated by: Marc Cashman
- Length: 8 hrs and 2 mins
- Unabridged
-
Overall
-
Performance
-
Story
The essential skill of creating and maintaining new businesses - the art of the entrepreneur - can be summed up in a single word: managing. In High Output Management, Andrew S. Grove, former chairman and CEO (and employee number three) of Intel, shares his perspective on how to build and run a company. Born of Grove’s experiences at one of America’s leading technology companies, this legendary management book is a Silicon Valley staple, equally appropriate for sales managers, accountants, consultants, and teachers, as well as CEOs and start-up founders.
-
-
All nuts and bolts
- By Rancher on 05-22-21
By: Andrew S. Grove
-
Answer to My Questions: Hit and Answer from an Important Job Interview
- By: Francis Baldo
- Narrated by: Timothy Wellington
- Length: 5 hrs and 1 min
- Unabridged
-
Overall
-
Performance
-
Story
In this audiobook, the author teaches you everything you need to know to have success in TV. If you want to know how to improve your communication skills and start achieving your objective then Answer to My Questions is the perfect audiobook for you. Here it is what you will find inside: The problems of a job interview, overview of interview preparation, how to add value and significance to your proposition, how to manage your time, and much more!
By: Francis Baldo
-
42 Rules for Sourcing and Manufacturing in China
- A Practical Handbook for Doing Business in China, Special Economic Zones, Factory Tours and Manufacturing Quality (2nd Edition)
- By: Rosemary Coates
- Narrated by: Rosemary Coates, Tex Texin
- Length: 3 hrs and 37 mins
- Unabridged
-
Overall
-
Performance
-
Story
Doing business in China is tougher than you think. Not only is the culture vastly different, but China's experience in manufacturing is still developing. It will be a few years before the majority of manufacturers are up to world standards. In the meantime, quality, contract laws, schedules and logistics must be closely monitored. As a result, the things Westerners must do to be successful are far different from dealing with American or European manufacturers.
-
-
Great introductory for me
- By G. johnson on 02-23-17
By: Rosemary Coates
-
Working Backwards
- Insights, Stories, and Secrets from Inside Amazon
- By: Colin Bryar, Bill Carr
- Narrated by: Bill Carr, Colin Bryar, Robert Petkoff
- Length: 10 hrs and 41 mins
- Unabridged
-
Overall
-
Performance
-
Story
Working Backwards is a practical guidebook and a corporate narrative, filled with the authors’ in-the-room recollections of what “Being Amazonian” is like and how it has affected their personal and professional lives. They demonstrate that success on Amazon’s scale is not achieved by the genius of any single leader, but rather through commitment to and execution of a set of well-defined, rigorously executed principles and practices - shared here for the very first time.
-
-
Look elsewhere to learn about Amazon.
- By JPLFC2002 on 03-19-21
By: Colin Bryar, and others
-
Work Rules!
- Insights from Inside Google That Will Transform How You Live and Lead
- By: Laszlo Bock
- Narrated by: Laszlo Bock
- Length: 11 hrs and 26 mins
- Unabridged
-
Overall
-
Performance
-
Story
From the visionary head of Google's innovative People Operations comes a groundbreaking inquiry into the philosophy of work - and a blueprint for attracting the most spectacular talent to your business and ensuring that they succeed. "We spend more time working than doing anything else in life. It's not right that the experience of work should be so demotivating and dehumanizing". So says Laszlo Bock, former head of People Operations at the company that transformed how the world interacts with knowledge.
-
-
Multifaceted
- By jeremiah on 04-07-15
By: Laszlo Bock
-
Great at Work
- How Top Performers Work Less and Achieve More
- By: Morten Hansen
- Narrated by: Robert Petkoff
- Length: 7 hrs and 33 mins
- Unabridged
-
Overall
-
Performance
-
Story
Why do some people perform better at work than others? This deceptively simple question continues to confound professionals in all sectors of the workforce. Now, after a unique, five-year study of more than 5,000 managers and employees, Morten Hansen reveals the answers in his "Seven Work Smarter Practices" that can be applied by anyone looking to maximize their time and performance. Each of Hansen's seven practices is highlighted by inspiring stories from individuals in his comprehensive study.
-
-
Do less but obsess
- By A. Yoshida on 10-24-18
By: Morten Hansen
-
High Output Management
- By: Andrew S. Grove
- Narrated by: Marc Cashman
- Length: 8 hrs and 2 mins
- Unabridged
-
Overall
-
Performance
-
Story
The essential skill of creating and maintaining new businesses - the art of the entrepreneur - can be summed up in a single word: managing. In High Output Management, Andrew S. Grove, former chairman and CEO (and employee number three) of Intel, shares his perspective on how to build and run a company. Born of Grove’s experiences at one of America’s leading technology companies, this legendary management book is a Silicon Valley staple, equally appropriate for sales managers, accountants, consultants, and teachers, as well as CEOs and start-up founders.
-
-
All nuts and bolts
- By Rancher on 05-22-21
By: Andrew S. Grove
-
The Job Interview
- How to Have a Winning Approach to Interview, Avoid Mistakes and Reach Your Goal
- By: Robert Reynolds
- Narrated by: Connor Chaney
- Length: 5 hrs and 1 min
- Unabridged
-
Overall
-
Performance
-
Story
In this book, the author teaches you everything you need to know to prepare the perfect interview. If you want to know how to improve your communication skills and start achieving your objective then The Job Interview is the perfect book for you.
-
-
Terrible audio narration
- By DS on 02-23-20
By: Robert Reynolds
-
The Secrets of an Interviewer
- Everything You Need to Know
- By: Armando Lebon
- Narrated by: Martin Maddison
- Length: 5 hrs and 1 min
- Unabridged
-
Overall
-
Performance
-
Story
In this audiobook, the author teaches you everything you need to know to prepare the perfect interview. If you want to know how to improve your communication skills and start achieving your objective, then The Secrets of an Interviewer is the perfect book for you.
By: Armando Lebon
-
The Great CEO Within
- The Tactical Guide to Company Building
- By: Matt Mochary, Alex MacCaw, Misha Talavera
- Narrated by: Joe Scalora
- Length: 5 hrs
- Unabridged
-
Overall
-
Performance
-
Story
Matt Mochary coaches the CEOs of many of the fastest-scaling technology companies in Silicon Valley. With The Great CEO Within, he shares his highly effective leadership and business-operating tools with any CEO or manager in the world. Learn how to efficiently scale your business from startup to corporation by implementing a system of accountability, effective problem-solving, and transparent feedback.
-
-
Best for "touchy-feely" startups in the US
- By Matt J on 12-14-21
By: Matt Mochary, and others
-
Mastering the Rockefeller Habits
- What You Must Do to Increase the Value of Your Growing Firm
- By: Verne Harnish
- Narrated by: Verne Harnish
- Length: 4 hrs and 2 mins
- Unabridged
-
Overall
-
Performance
-
Story
What are the underlying handful of fundamentals that haven't changed for over a hundred years? From Harnish's famous "One-Page Strategic Plan" to his concise outline of eight practical actions you can take to strengthen your culture, this book is a compilation of best practices adapted from some of the best-run firms on the planet. Included is an instructive chapter co-authored by Rich Russakoff, revealing winning tactics to get banks to finance your business.
-
-
The single best book I have read on business
- By Mike on 07-13-17
By: Verne Harnish
-
Selling Energy
- Inspiring Ideas That Get More Projects Approved!
- By: Mark T. Jewell, Rachel A. Christenson
- Narrated by: Mark Jewell
- Length: 3 hrs and 21 mins
- Unabridged
-
Overall
-
Performance
-
Story
Based on 20 years of experience influencing efficiency decision making in more than three billion square feet of properties, this author concludes that many more projects would be approved if energy professionals were actually trained to sell rather than simply promote efficiency.
-
-
Excellent Resources
- By Adrian Altine on 03-22-16
By: Mark T. Jewell, and others
-
The Sales Development Playbook
- Build Repeatable Pipeline and Accelerate Growth with Inside Sales
- By: Trish Bertuzzi
- Narrated by: Gary Tiedemann
- Length: 5 hrs and 58 mins
- Unabridged
-
Overall
-
Performance
-
Story
This book is about not just growth, but high-growth, explosive-growth, the kind of growth that weather satellites can see from space. The success of any business-to-business company is directly linked to how effectively they acquire new pipeline. To skyrocket growth, sales development is the answer.
-
-
Amazing tips for new SDR Managers and Sales Exec
- By Amazon Customer on 12-21-18
By: Trish Bertuzzi
-
Double Your Profits
- In Six Months or Less
- By: Bob Fifer
- Narrated by: Bob Fifer
- Length: 2 hrs and 4 mins
- Abridged
-
Overall
-
Performance
-
Story
One of the nations' foremost financial consultants shares 78 proven ways to cut costs dramatically, send productivity through the roof, and, in just six months, double profits.
-
-
Hypocrisy
- By T on 12-02-23
By: Bob Fifer
-
Pinnacle
- Five Principles that Take Your Business to the Top of the Mountain
- By: Steve Preda, Gregory Cleary
- Narrated by: Derek Botten
- Length: 5 hrs and 14 mins
- Unabridged
-
Overall
-
Performance
-
Story
Inside Pinnacle, best-selling author, entrepreneur, and leadership team coach Steve Preda, and Pinnacle Business Guides founder Gregory Cleary, will walk you through these principles. Filled with real-life anecdotes and practical approaches, you'll learn how to grow your business, make your team more efficient and productive, and free some time from your schedule.
-
-
This book is a hidden gem
- By Jordan N. on 12-07-23
By: Steve Preda, and others
-
The Crux
- How Leaders Become Strategists
- By: Richard P. Rumelt
- Narrated by: Richard P. Rumelt, Charles Constant
- Length: 10 hrs and 53 mins
- Unabridged
-
Overall
-
Performance
-
Story
What passes for strategy in too many businesses, government agencies, and military operations is a toxic mix of wishful thinking and a jumble of incoherent policies. Richard P. Rumelt’s breakthrough concept is that leaders become effective strategists when they focus on challenges rather than goals, pinpointing the crux of their pivotal challenge—the aspect that is both surmountable and promises the greatest progress—and taking decisive, coherent action to overcome it.
-
-
Excellent
- By Brad on 05-29-22
-
Networking with Millionaires...and Their Advisors
- By: Thomas J. Stanley Ph.D.
- Narrated by: Thomas J. Stanley Ph.D.
- Length: 4 hrs and 34 mins
- Unabridged
-
Overall
-
Performance
-
Story
In The Millionaire Next Door, best selling author Thomas Stanley identified the millionaires around you. In The Millionaire Mind, he told you how they think. Now, he tells you how to get their business.
-
-
Well Read, With Practical and Insightful Guidance
- By Keyvan on 01-18-04
-
McKinsey Mind
- By: Paul N. Friga, Ethan M. Rasiel
- Narrated by: Marc Cashman
- Length: 5 hrs and 13 mins
- Unabridged
-
Overall
-
Performance
-
Story
McKinsey & Company is the most respected and most secretive consulting firm in the world, and business readers just can't seem to get enough of all things McKinsey. Now, hot on the heels of his acclaimed international best seller The McKinsey Way, Ethan Rasiel brings listeners a powerful new guide to putting McKinsey concepts and skills into action: The McKinsey Mind. It explains, step-by-step, how to use McKinsey tools, techniques, and strategies to solve an array of core business problems and to make any business venture more successful.
-
-
just freaking great.
- By Jayson on 06-25-22
By: Paul N. Friga, and others
-
Sales Differentiation
- 19 Powerful Strategies to Win More Deals at the Prices You Want
- By: Lee B. Salz
- Narrated by: Van Tracy
- Length: 5 hrs and 21 mins
- Unabridged
-
Overall
-
Performance
-
Story
To win deals at the prices you want, the needed strategy is differentiation. Most executives think marketing is the sole source of differentiation, but sales differentiation presents an untapped opportunity to create meaningful value and stand out from the competition. Sales Differentiation presents 19 easy-to-implement concepts to help salespeople win deals while protecting margin. These concepts are applicable to any salesperson in any industry and are based on the foundation that how you sell, not just what you sell, differentiates you.
-
-
Very Targeted Message- Excellent
- By JSizzle on 02-22-19
By: Lee B. Salz
Related to this topic
-
Under New Management
- How Leading Organizations Are Upending Business as Usual
- By: David Burkus
- Narrated by: Rich Orlow
- Length: 6 hrs and 31 mins
- Unabridged
-
Overall
-
Performance
-
Story
A provocative work that challenges the traditional and widely accepted principles of business management - and proves that they are outdated, outmoded, or simply don't work. Do open floor plans really work? Are there companies that put their employees' welfare first, and their clients second? Are annual performance reviews necessary? Dr. David Burkus is a highly regarded and increasingly influential business school professor who challenges many of the established principles of business management.
-
-
information age work assembly line management
- By A. Davis on 04-15-16
By: David Burkus
-
Winning with Data
- Transform Your Culture, Empower Your People, and Shape the Future
- By: Tomasz Tunguz, Frank Bien
- Narrated by: James Patrick Cronin
- Length: 5 hrs and 37 mins
- Unabridged
-
Overall
-
Performance
-
Story
Winning with Data explores the cultural changes big data brings to business, and shows you how to adapt your organization to leverage data to maximum effect. Authors Tomasz Tunguz and Frank Bien draw on extensive background in big data, business intelligence, and business strategy to provide a blueprint for companies looking to move head-on into the data wave. Instrumentation is discussed in detail, but the core of the change is in the culture.
-
-
Content marketing
- By Adam Winn on 12-22-16
By: Tomasz Tunguz, and others
-
The Outstanding Organization
- Generate Business Results by Eliminating Chaos and Building the Foundation for Everyday Excellence
- By: Karen Martin
- Narrated by: Karen Martin
- Length: 6 hrs and 5 mins
- Unabridged
-
Overall
-
Performance
-
Story
After two decades in the trenches of helping companies design and build better, more efficient operations, Karen Martin has pinpointed why performance improvement programs usually fail: Chaos, the sneaky but powerful force that frustrates customers, keeps business leaders awake at night, and saps company morale. In The Outstanding Organization, Karen offers a toolbox for combating chaos by creating the organizational conditions that will allow your improvement efforts to return greater gains.
-
-
Good breadth, shallow depth
- By aochoa19 on 02-09-21
By: Karen Martin
-
Scale
- Seven Proven Principles to Grow Your Business and Get Your Life Back
- By: Jeff Hoffman, David Finkel
- Narrated by: David Finkel
- Length: 7 hrs and 14 mins
- Unabridged
-
Overall
-
Performance
-
Story
Business owners want growth but fear it will take over their lives. Surprisingly, the only way to truly grow your company is to reduce its reliance on you - to scale. Jeff Hoffman and David Finkel offer a blueprint to rapidly grow your business while also gaining more freedom. Based on their own experiences starting, scaling, and effectively exiting from multiple successful companies, they provide seven clear principles that will help you determine the best strategy for growth in your company.
-
-
All stuff no fluff
- By Jonathan Bonanno on 05-25-21
By: Jeff Hoffman, and others
-
Exceptional Service, Exceptional Profit
- The Secrets of Building a Five-Star Customer Service Organization
- By: Leonardo Inghilleri, Micah Solomon
- Narrated by: Sean Pratt
- Length: 5 hrs and 39 mins
- Unabridged
-
Overall
-
Performance
-
Story
In a tight market, your most powerful growth engine - and your best protection from competitive inroads - is this: Put everything you can into cultivating true customer loyalty. Loyal customers are less sensitive to price competition, more forgiving of small glitches, and, ultimately, become "walking billboards" who will happily promote your brand.
In Exceptional Service, Exceptional Profit, insiders Leonardo Inghilleri and Micah Solomon reveal the secrets of providing online and offline customer service so superior it nearly guarantees loyalty.
-
-
Great book, recommended!
- By KLD on 07-03-15
By: Leonardo Inghilleri, and others
-
Clarity First
- How Smart Leaders and Organizations Achieve Outstanding Performance
- By: Karen Martin
- Narrated by: Karen Martin
- Length: 8 hrs and 25 mins
- Unabridged
-
Overall
-
Performance
-
Story
Through her global consulting projects, keynote speeches, and work with thousands of leaders, Karen has seen first-hand how a pervasive lack of clarity strangles business performance and erodes employee engagement. Ambiguity is the corporate default state, a condition so prevalent that “tolerance for ambiguity” has become a clichéd job requirement. It doesn’t have to be this way.
-
-
Not for me - dislike narrator's voice +
- By sharing1 on 10-11-19
By: Karen Martin
-
Under New Management
- How Leading Organizations Are Upending Business as Usual
- By: David Burkus
- Narrated by: Rich Orlow
- Length: 6 hrs and 31 mins
- Unabridged
-
Overall
-
Performance
-
Story
A provocative work that challenges the traditional and widely accepted principles of business management - and proves that they are outdated, outmoded, or simply don't work. Do open floor plans really work? Are there companies that put their employees' welfare first, and their clients second? Are annual performance reviews necessary? Dr. David Burkus is a highly regarded and increasingly influential business school professor who challenges many of the established principles of business management.
-
-
information age work assembly line management
- By A. Davis on 04-15-16
By: David Burkus
-
Winning with Data
- Transform Your Culture, Empower Your People, and Shape the Future
- By: Tomasz Tunguz, Frank Bien
- Narrated by: James Patrick Cronin
- Length: 5 hrs and 37 mins
- Unabridged
-
Overall
-
Performance
-
Story
Winning with Data explores the cultural changes big data brings to business, and shows you how to adapt your organization to leverage data to maximum effect. Authors Tomasz Tunguz and Frank Bien draw on extensive background in big data, business intelligence, and business strategy to provide a blueprint for companies looking to move head-on into the data wave. Instrumentation is discussed in detail, but the core of the change is in the culture.
-
-
Content marketing
- By Adam Winn on 12-22-16
By: Tomasz Tunguz, and others
-
The Outstanding Organization
- Generate Business Results by Eliminating Chaos and Building the Foundation for Everyday Excellence
- By: Karen Martin
- Narrated by: Karen Martin
- Length: 6 hrs and 5 mins
- Unabridged
-
Overall
-
Performance
-
Story
After two decades in the trenches of helping companies design and build better, more efficient operations, Karen Martin has pinpointed why performance improvement programs usually fail: Chaos, the sneaky but powerful force that frustrates customers, keeps business leaders awake at night, and saps company morale. In The Outstanding Organization, Karen offers a toolbox for combating chaos by creating the organizational conditions that will allow your improvement efforts to return greater gains.
-
-
Good breadth, shallow depth
- By aochoa19 on 02-09-21
By: Karen Martin
-
Scale
- Seven Proven Principles to Grow Your Business and Get Your Life Back
- By: Jeff Hoffman, David Finkel
- Narrated by: David Finkel
- Length: 7 hrs and 14 mins
- Unabridged
-
Overall
-
Performance
-
Story
Business owners want growth but fear it will take over their lives. Surprisingly, the only way to truly grow your company is to reduce its reliance on you - to scale. Jeff Hoffman and David Finkel offer a blueprint to rapidly grow your business while also gaining more freedom. Based on their own experiences starting, scaling, and effectively exiting from multiple successful companies, they provide seven clear principles that will help you determine the best strategy for growth in your company.
-
-
All stuff no fluff
- By Jonathan Bonanno on 05-25-21
By: Jeff Hoffman, and others
-
Exceptional Service, Exceptional Profit
- The Secrets of Building a Five-Star Customer Service Organization
- By: Leonardo Inghilleri, Micah Solomon
- Narrated by: Sean Pratt
- Length: 5 hrs and 39 mins
- Unabridged
-
Overall
-
Performance
-
Story
In a tight market, your most powerful growth engine - and your best protection from competitive inroads - is this: Put everything you can into cultivating true customer loyalty. Loyal customers are less sensitive to price competition, more forgiving of small glitches, and, ultimately, become "walking billboards" who will happily promote your brand.
In Exceptional Service, Exceptional Profit, insiders Leonardo Inghilleri and Micah Solomon reveal the secrets of providing online and offline customer service so superior it nearly guarantees loyalty.
-
-
Great book, recommended!
- By KLD on 07-03-15
By: Leonardo Inghilleri, and others
-
Clarity First
- How Smart Leaders and Organizations Achieve Outstanding Performance
- By: Karen Martin
- Narrated by: Karen Martin
- Length: 8 hrs and 25 mins
- Unabridged
-
Overall
-
Performance
-
Story
Through her global consulting projects, keynote speeches, and work with thousands of leaders, Karen has seen first-hand how a pervasive lack of clarity strangles business performance and erodes employee engagement. Ambiguity is the corporate default state, a condition so prevalent that “tolerance for ambiguity” has become a clichéd job requirement. It doesn’t have to be this way.
-
-
Not for me - dislike narrator's voice +
- By sharing1 on 10-11-19
By: Karen Martin
-
The Stay Interview
- A Manager's Guide to Keeping the Best and Brightest
- By: Richard P. Finnegan
- Narrated by: Tim Andres Pabon
- Length: 3 hrs and 3 mins
- Unabridged
-
Overall
-
Performance
-
Story
This practical guide introduces managers to a powerful new engagement and retention tool: the stay interview. Smart companies have begun conducting these periodic reviews in order to discover why their important talent might leave and to solve any problems before they actually quit.
-
-
Great advice.
- By Kevin L. Jeter on 11-02-18
-
Snap Selling
- Speed Up Sales and Win More Business with Today's Frazzled Customers
- By: Jill Konrath
- Narrated by: Jill Konrath
- Length: 6 hrs and 15 mins
- Unabridged
-
Overall
-
Performance
-
Story
Selling is tougher than ever before. Potential customers are under extreme pressure to do more with less money, less time, and fewer resources, and they're wary of anyone who tries to get them to buy or change anything. Under such extreme conditions, yesterday's sales strategies no longer work. Sales strategist Jill Konrath tells you how to overcome obstacles, get more appointments, speed up decisions, and win sales with today's short-fused, frazzled customers.
-
-
OK sales book with some good take aways
- By Glenn on 05-22-11
By: Jill Konrath
-
Inside Drucker's Brain
- By: Jeffrey A. Krames
- Narrated by: Sean Pratt
- Length: 6 hrs and 55 mins
- Unabridged
-
Overall
-
Performance
-
Story
In late 2003, Peter Drucker invited Jeffrey Krames to his home in Claremont, California, for a rare interview. The 94-year-old Drucker who had amassed an unprecedented body of published work, comprised of many hundreds of thousands of pages, spent a full day sharing his insights from a lifetime of management consulting and writing. This resulting audiobook is a simple guide that distills the essential wisdom from Drucker's considerable body of work.
-
-
Learn From the Master
- By morton on 10-24-08
-
The Essential HR Handbook, 10th Anniversary Edition
- A Quick and Handy Resource for Any Manager or HR Professional
- By: Sharon Armstrong, Barbara Mitchell
- Narrated by: Robin Miles
- Length: 6 hrs and 8 mins
- Unabridged
-
Overall
-
Performance
-
Story
Whether you're a small business owner, a manager in a business without an HR department, or even a seasoned HR professional, The Essential HR Handbook will help you handle any personnel problem - from onboarding to outplacement - quickly and easily. This fully updated 10th anniversary edition is packed with information, tools, checklists, sample forms, and timely tips to guide you through the maze of personnel issues in today's complex business environment.
-
-
Good technical HR resource
- By Amazon Customer on 02-02-24
By: Sharon Armstrong, and others
-
I'm Afraid Debbie From Marketing Has Left for the Day
- How to Use Behavioural Design to Create Change in the Real World
- By: Morten Münster
- Narrated by: David Bateson
- Length: 9 hrs and 27 mins
- Unabridged
-
Overall
-
Performance
-
Story
With more than 50,000 copies sold in Denmark, this book has been on the bestseller list since its publication in 2017. Barack Obama used a secret competitive advantage to win two elections. Companies such as Google, Amazon and Novo Nordisk use the same insight to stir up innovation, increase compliance, improve the work environment and sell more products. And successful management groups in the C20 index have started using it as their preferred strategy. But what kind of insight are we talking about here? The answer is - behavioural design.
-
-
Great, practical summary of behaviour design
- By Elena on 06-01-21
By: Morten Münster
-
The Supply Chain Revolution
- Innovative Sourcing and Logistics for a Fiercely Competitive World
- By: Suman Sarkar
- Narrated by: Christopher Lane
- Length: 5 hrs and 32 mins
- Unabridged
-
Overall
-
Performance
-
Story
When CEOs think about the supply chain, it's usually to cut costs. But the smartest leaders see supply chain and sourcing for what they can be: hidden tools for outperforming the competition. Steve Jobs, upon returning to Apple in 1997, focused on transforming the supply chain. He hired Tim Cook - and the company sped up the development of new products, getting them into consumers' hands faster. The rest is history.
-
-
informative but dry
- By Justin on 01-01-18
By: Suman Sarkar
What listeners say about Writing: Applying Your Tools to Real-Life Examples, Part 1
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
-
Overall
-
Performance
-
Story
- pixledust
- 08-07-15
Improve Your Business Writing.
Any additional comments?
Listening to this on your morning commute is a great way to improve your business writing skills. This audio includes many examples illustrating how to be more concise in communicating. It helps the listener to think through their message and communicate it as clearly as possible.
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!
1 person found this helpful