Winning Management

The single most effective step any real estate agent can take to raise his or her business to higher levels is to work from an effective business plan. Whether new to the business or already a top producer, every agent can benefit from the three parts of an effective plan - establishment of meaningful goals, determination of effective methods, and a means for staying on track. In this book by longtime real estate broker, trainer, mentor, and coach Matt Williams, you will learn why working from a detailed plan is critical to your success.

In Leading Winning Teams, veteran Major League Baseball coach and internationally recognized speaker Trent Clark delivers an inspirational and exciting new discussion of how to build and lead a winning organization. You'll dive deep into insightful lessons on leadership, teamwork, motivation, strategy, and more as you explore how to overcome the challenges and adversity that lie on the road to ultimate victory and success.

The principles you will discover within this audiobook work. In every walk of life, if you don't think right you don't perform to the best of your ability - regardless of your knowledge and skill level. The sports arena has spent millions of dollars and decades of research getting to the bottom of this fact - now you and your team can benefit without reinventing the wheel.

When the world was flipped on its head in early 2020, Medix went into crisis mode with everyone else. Business came to a halt. Clients and competitors alike were shutting their doors at record pace. Major cities were turning to ghost towns and the idea of normal life as we knew it was being questioned. As COVID-19 attempted to pull Medix into the depths, the leadership team struggled. They sought new and innovative ways to keep revenue coming in the door and employee paychecks clearing. They swam hard to the surface as COVID-19 continued to pull.

From generating traffic to getting the customers' first purchases and then turning them into advocates, Customer Manipulation is the bible for putting the customer at the heart of your business. In Customer Manipulation, Chloë Thomas, author, podcast host, and founder of eCommerce MasterPlan, provides an easy-to-follow system for growing your sales.

The role of call center leaders in motivating their team is pivotal for driving overall performance and achieving business goals. By fostering a positive work environment, recognizing individual and team achievements, and providing opportunities for growth, leaders can boost morale and inspire agents to perform at their best. Motivated employees are more engaged, efficient, and committed to delivering high-quality customer service, directly impacting key performance indicators (KPI's) such as customer satisfaction and first call resolution rates.

What are the ingredients that make a team productive, profitable, and want to work together long-term? Coach Culture breaks down what it takes to build a leadership team that collaborates together and works towards the highest result - all while increasing profits, productivity, and employee retention.

From the Inspired Protagonist and Chairman of Seventh Generation, the country's leading brand of household products and a pioneering "good company", comes a one-of-a-kind book for leaders, entrepreneurs, and change agents everywhere. The Responsibility Revolution reveals the smartest ways for companies to build a better future - and hold themselves accountable for the results. Thousands of companies have pledged to act responsibly; very few have proven that they know how. This book will guide them.

For decades, the Customer Driven Leadership (CDL) method has been hailed as one of the most effective ways to revitalize and scale organizations. It has turned million-dollar companies into billion-dollar earners. By focusing on what really matters most—your customers—and by nurturing a culture of servant leadership, CDL becomes the root of exponential growth and success.

This look at CSR (Corporate Social Responsibility) - where it began, where it is today, and where it is headed, told chronologically and through Toby Usnik’s 25 years of brand stewarding at celebrated multinational and start-up firms - is a primer for leaders in small- and medium-sized businesses that are figuring out how to manage their triple bottom line (people, profit, and planet). This book is a primer for any leader developing or expanding their CSR efforts.

Lenny Labinsky is a bowling pro shop owner and coach who has a love/hate relationship with the word “average". While he enjoys helping bowlers improve their averages, people who settle for average frustrate him. Lenny has a magical ability to subtly teach life and business lessons through his coaching sessions. Sam Jenkins, a college senior about to graduate, personifies average. Despite having the ability to achieve more, he lacks drive and motivation.

Today, the pace of change is so great that no company can afford to wait to respond to new developments. You need nimble and creative problem solving, and the most intelligent and efficient decision-making doesn't come from the top - it comes from your employees on the frontlines who interact with customers and have the ability to see and respond to the shifting landscape before anyone else.

More than ever before business success depends on standing out from the crowd and delivering authentic experiences that turn your customers into advocates for your business. Bold tells the stories of 14 companies that prove that brand building is now about completely rethinking the customer experience and redefining the relationship you have with your customers. Each inspiring story is told by the executives involved who were brave enough to pursue audacious goals, challenge industry norms and win.

Meet your secret weapon for a better career. You can advance at work only as far as clients and stakeholders are willing to act on your knowledge and recommendations. If you want decision makers to give you the green light, make the decisions you want, hire, or champion the success of your projects, you must learn the art of talking with your stakeholders. Alexandra Mack understands the impact you want to make and the challenges standing in your way. In Talking to Stakeholders, she presents actionable, proven strategies to communicate and connect with anyone wielding the power to help or ...

The ups and downs of negotiating can be challenging. Changes in the international scene—such as multi-cultural work teams and foreign outsourcing—place negotiating skills in high demand. Expert negotiator Herb Cohen views the world as a huge negotiating table, describing the art of compromise not as a competition but rather as the art of offering choices.

Michelle Moore is a powerful voice championing a unique brand of unapologetic, yet compassionate activism for positive change in race, gender and social bias found in business, sport, government and education. In Real Wins, she uses her own experience in sport and leadership, as well as interviews with world-class athletes and leaders, to challenge stereotypes and tired assumptions and show anyone who feels held back by the colour of their skin, the shape of their body or their social background, how to create their own winning formula and to succeed on their own terms.

WINNING is more than just raw talent. Jeff Harrison observed that every winner shared three principles; now, he's on a mission to share this knowledge. While racing provided the backdrop for developing the WINNING FORMULA, its power is universal. WINNING FORMULA unlocks the secrets behind why some people continuously succeed, whether in sports, business, or entertainment. The same three principles drive all winners; this book will reveal them to you. You'll discover how to focus your energy to Power Up these principles and learn from those who’ve mastered the WINNING FORMULA.

In The Invisible Game: The Secrets and the Science of Winning Minds and Winning Deals, neuroscientist Kai-Markus Mueller and sales professional Gabriele Rehbock deliver a hands-on guide to the hidden dynamics that influence the outcomes of most business deals. In plain English, the book unpacks recently discovered insights from psychology, behavioral economics, and neuroscience, and explains how to apply them to your advantage in real-life business situations.

Inside this ultimate business guide, you’ll join international best-selling author and sought-after leadership consultant Irma Parone as she reveals a proven action plan for leveling up your organization and applying WINX to your business challenges.

Proven techniques for resolving workplace conflicts. After years of seeing clients struggling and their businesses suffering with destructive conflicts, Diane Katz developed the Working Circle, a step-by-step process that helps everyone in business resolve conflict in a nonconfrontational, creative, collaborative way. Win at Work! provides you with a no-nonsense guide based on real-life examples of people at pivotal points in their careers. Filled with practical wisdom, it reveals how you can move around the roadblocks that, if left unattended, can stop you in your tracks.