Performance Management Leadership

Guide your company’s leadership out of the Dark Ages! Set in the Middle Ages and told in ten captivating stories—with humor and wisdom—Shine the Light illustrates the principles of enlightened leadership and the way forward to success.

This new edition of this best-selling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites.

In this timely and essential guide, McKinsey alumni Gaurav Bhatnagar and Mark Minukas present a proven approach to workplace anxiety that reduces stress, boosts well-being, and overcomes blocks that get in the way of success. It begins with changing our relationship with fear and then developing strategies that improve outlook and performance, leading to greater profits, sustainable growth, and personal rewards. It’s only possible with a culture of unfear.

When Denver Mayor Michael Hancock took office in 2011, he inherited an $80 million budget shortfall and a government workforce that had been through multiple rounds of cuts and furloughs. Morale was low. He needed a way to drive greater efficiencies, cost savings, and improved performance - and he had to do it in-house, on a shoe-string budget. Enter Peak Academy, the coaching and innovation program Mayor Hancock created to teach frontline city employees how to tackle small problems and deliver big results.

Facing organizational silos or resistance to change? Stakeholders pulling in different directions? Can’t align, get real buy-in, or jumpstart implementation? The problem is traditional planning no longer guarantees success. Rapid change, uncertainty, new technologies, and a flatter world call for a new approach. The award-winning Strategy-In-Action tells how companies ended the long-standing divorce between planners and implementers.

As a leader, is it possible to be both successful and humble? Studies show that today's emerging leaders not only prioritize achievement over humility but also see the two as mutually exclusive. Does this signal an existential crisis for healthcare - an industry that, at its essence, is supposed to embody humility and compassion? Thankfully, no, according to Intangibles: The Unexpected Traits of High-Performing Healthcare Leaders, which demonstrates that you can embrace humility and still be excellent at your job.

Unlock the Three Responsibilities Every Leader Must Master Why do some leaders effortlessly inspire loyalty and drive performance while others leave their teams disengaged and adrift? In The Path, The Roadblocks, and The Spark: Three Responsibilities of a Leader, Alan R. Hoekman reveals a practical and deeply human framework for transforming the way you lead. Drawing on decades of real-world experience coaching executives and frontline managers, Hoekman introduces three core responsibilities every leader must embrace: Provide a Clear Path so your team understands where they’re headed and ...

Written for real estate agents, teams, brokerages, and franchise owners, The High-Performing Real Estate Team is an indispensable resource that will guide you toward growth while providing you with the resources to reach your goals faster.

“Nothing happens until somebody sells something.” This is a quote attributed to many successful leaders from Henry Ford to Peter Drucker; and it’s a quote that should drive the priorities of your business. This book was written for those personally leading sales teams and for every leader who has salespeople anywhere in their organizational chart. This includes owners, company presidents, vice presidents, general managers, and everyone else with “manager” in their title. Ridiculously Simple Sales Management lays out, in plain language, everything a sales leader needs to quickly ...

Are you caught in the Micromanagement Doom Loop, where your team's disengagement and your burnout are the inevitable outcomes? Conventional wisdom might tell you that micromanagers are simply power-hungry narcissists, but Chris Seifert offers a refreshing and insightful perspective in Enabling Empowerment: A Leadership Playbook for Ending Micromanagement and Empowering Decision-Makers.

Drawing on two decades of leadership and coaching research, Vallée and Bloom reveal the proven strategies behind the University of Windsor women’s basketball team’s transformation from last place to five-time national champions. Dare to Win bridges the gap between theory and practice, blending leadership insights, real-world examples, and Vallée’s experiences as both an academic researcher and a championship-winning coach. This invaluable resource is perfect for anyone seeking to build successful teams and elevate leadership, management, and coaching skills in sports and beyond.

In 12 Disciplines of Leadership Excellence, bestselling author and motivational expert Brian Tracy teams up with global learning expert Dr. Peter Chee to reveal simple, straightforward principles any business leader can use to make lasting positive changes in his or her organization.

The modern workplace isn’t actually a single place. Teams are spread around the globe and across generations—yet expected to work in unison despite the cultural and age distinctions that shape their worldviews and work views. Whether you lead a company or are part of a team, thriving in this complex matrix requires a unique ability to turn generational differences into seamless collaborative strengths.

The business world has become increasingly complex and volatile, and traditional key performance indicators (KPIs) are no longer sufficient to measure success. We need to adopt a more human-centric approach that considers underlying factors. This book explores why this shift is necessary and how it will impact the current status quo. Traditional KPIs are often focused on short-term results, rather than the long-term sustainability of an organisation. The new KPIs – keep people informed, involved, interested and inspired – take a broad and holistic view of the context in which your ...

Conducting performance reviews can be stressful. But these conversations are critical to your employees' development, allowing you to formally communicate with them about their accomplishments relative to their goals. Performance Reviews guides you through the basics.

"The Corporate Mentor's Toolkit: Techniques and Strategies for Success" is the ultimate guide for managers and leaders who want to build a successful mentoring program within their organization. This book provides a comprehensive overview of the mentoring process, including identifying mentees, matching them with mentors, and establishing clear goals and expectations. It also provides various tools and techniques for fostering effective communication and building trust between mentors and mentees. With practical advice and real-world examples, this book equips readers with the knowledge and...

Inspired Manufacturing Leadership answers the question of how to systematically incorporate Kaizen, metric management, problem solving, people development, culture change, and many more improvement efforts into one cohesive system of implementation. It reveals to leaders how to effectively and systematically challenge all processes having them to become predictable and repeatable. Once implemented, it facilitates the achievement of breakthrough results.

This book is a concise yet effective study guide designed to help candidates prepare for their human resources certification exams. It serves as a streamlined supplement to more comprehensive study materials, focusing on essential HR concepts, best practices, and compliance regulations. Rather than providing an exhaustive review of all exam topics, this guide is structured to help candidates identify key principles and areas that require further study. Readers will gain insights into critical HR functions such as workforce planning, talent acquisition, compensation and benefits, employee ...

Are you sick of feeling like the only one who really moves the needle forward in your business is you? Would your life change if you had A-Players showing up in your business every day, ready to solve problems, take work off your plate, and innovate? What would it mean to you if you had so much trust in your team members that you could actually work 40 hours a week and then be present at home (and finally take time for yourself, your family, and your LIFE)?

No single factor - not sales, marketing, finance, strategy, or operations - has more influence over the ultimate success of an organization than its culture. In the game-changing first edition of Culture by Design, David Friedman cut through the fog and provided a simple, clear, and practical road map that thousands of organizations have now used to build high-performing cultures. In this new updated edition, you'll learn how to take the strategies he originally taught and adapt them to meet the unique challenges presented by today's remote work environment.