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Traditional customer feedback methods ignore two essential sources of insight: context and behavior. These reveal the why behind the what, eliminating the ambiguity of open-ended customer feedback—and this requires a different approach. In What to Ask, author Andrea Belk Olson, CEO of applied behavioral science consulting firm Pragmadik, and head of the University of Iowa JPEC startup incubator, delivers a unique, cognitive method for discovering hidden customer needs, converting them quickly into differentiators, and avoiding the pitfalls of traditional research.

The ability to write well is a key part of your professional success. From reports and presentations to e-mails and Facebook posts, whether you're a marketer, customer service rep, or manager, being able to write clearly and for the right audience is critical to moving your business forward. The techniques covered in this book will arm you with the skills you need to write better business communications. Inside you'll find: planning each communication; editing and fine-tuning your copy; building your personal brand with communications; writing bids, proposals, and reports; and more.

Book 1: Etsy Selling Secrets Revealed: 40 Creative Ways To Build A Successful Etsy Business And Make Huge Profits Fast Here Is A Preview Of What You'll Learn... What Exactly is Etsy? How Do I Advertise My Goods? Who Shops on Etsy? Creative Ways to List Your Goods on Etsy The Trick to Making Your Product Stand Out on Etsy How to Use Keywords to Draw People in Building Your Reputation on Etsy Much, much more! Book 2: Turning Thrift Store Oddities And Rarities Into Cool Cash: 50 Off The Wall Items You Can Buy Cheap At Thrift Stores And Resell On eBay And Amazon For Huge Profit In This Book You...

Teaching by Heart summarizes the author's key insights gained from more than 40 years of teaching and managing. It illustrates how teachers can both lift people up and let them down. It proposes that the best teachers are also leaders, and the best leaders are also teachers. In examining how to lead and teach, renowned Harvard Business School professor Thomas J. DeLong takes the listener inside his own head and heart. He notes that, as teachers, we often focus more on our inadequacies and missteps than on our strengths and unique talents.

What if I told you that it was actually quite easy to learn how to get free real estate leads? Your YouTube channel isn’t just for branding anymore! If you want to learn how to get real estate clients easily and without dropping a bundle of money on ads, then YouTube for Real Estate Agents is for you! On YouTube, you get to promote your personality and your expertise, not just your listings, in a way that makes prospects excited and eager to work with exclusively with you.

Your Excuses End TODAY We're all guilty of it. We say we're going to do something and then we don't. We promise friends, family members, coworkers--anybody and everybody--that we're going to get sh*t done. But in the end, our money ain't where our mouth is. But why? Why do so many people continue to procrastinate? Why sabotage ourselves when we could be moving ahead, unlocking new opportunities and climbing to new heights? Truth be told, the world if filled with losers. Too many people make excuses for why they put things off, why they delay on work, struggle for success, struggle to manage...

Mindshift reveals how we can overcome stereotypes and preconceived ideas about what is possible for us to learn and become. At a time when we are constantly being asked to retrain and reinvent ourselves to adapt to new technologies and changing industries, this book shows us how we can uncover and develop talents we didn't realize we had - no matter what our age or background.

Last year, US companies spent over $165 billon on training; while many training programs themselves provide valuable skills and concepts, even the best-designed programs are ineffective because the learned behaviors are not reinforced. Without reinforcement, learned information gets shuffled to the back of the mind in the "nice to know" file, never again to see the light of day. This book bridges the canyon between learning and doing by providing solid reinforcement strategies.

The future may still be unpredictable, but nowadays, disasters are not. We live in a time of constant, consistent catastrophe, where things more often go wrong than they go right. So why do we still fumble when disaster hits? Why are we always one step behind? In The Devil Never Sleeps, Juliette Kayyem lays the groundwork for a new approach to dealing with disasters.

Are you interested in finding out strategies to become a successful trader buying and selling options? If yes, keep reading. An option is a contract that allows the holder to either buy or sell an asset at a predetermined price on or before a specific date. With futures, you have to buy that date on the contract. With an option, you have a choice. If the underlying asset doesn't do what you would like it to, you can walk away without purchasing or selling. You will lose the premium you paid at the beginning, but this can be a lot less expensive than exercising the whole contract. The buyer ...

After an astonishing career-first in Scotland, and then over 27 years with Manchester United Football Club - Sir Alex Ferguson delivers Leading, in which the greatest soccer coach of all time will analyze the pivotal leadership decisions of his 38 years as a manager and, with his friend and collaborator Sir Michael Moritz, draw out lessons anyone can use in business and life to generate long-term transformational success.

Are you looking for ways to make money while working from the comfort of your home? Introducing "The Big Book of Making Money at Home" – your ultimate guide to unlocking a world of financial opportunities without stepping out of your living space. Whether you're a seasoned entrepreneur or someone just starting, this comprehensive book is your roadmap to navigating the digital landscape, embracing creativity, and turning your home into a hub of wealth creation. What sets this book apart from others in the market? "The Big Book of Making Money at Home" stands out for its practicality and ...

Many investors, including some with substantial portfolios, have only the sketchiest idea of how the stock market works. The reason, say Lynch and Rothchild, is that the basics of investing aren't taught in school. At a time when individuals have to make important decisions about saving for college and 401(k) retirement funds, this failure to provide a basic education in investing can have tragic consequences.

Over the last 40 years, the leadership industry has grown exponentially. Yet leadership education, training, and development still fall far short. Moreover, leaders are demeaned, degraded, and derided as they never were before. Why? The problem is that leadership has stayed stuck. It has remained an occupation instead of becoming a profession. Unlike medicine and law, leadership has no core curriculum that is considered essential. It has no widely agreed on metric, or criteria for qualification.

Over the past two decades, I've honed the craft of soapmaking. However, the pandemic's supply chain disruptions prompted me to explore healthier, natural methods for creating essential household products, including shampoo, conditioner, bubble bath, body and shower gels, laundry detergent, hand sanitizer, kitchen and bathroom cleaners, and even pet wash. A clean home is a healthy and happy home. With a large family, our demand for these products is substantial. Through diligent research and experimentation, I developed straightforward recipes utilizing natural, healing herbs and essential ...

Learning is the key to bettering your circumstances and becoming the person you want to be. Skills, information, and abilities will never come to you - it’s up to you to seek them out, and this audiobook shows you how to do so in the most effective and efficient manner.

Leaders already know that the classic approach to strategy - analyze, plan, execute - is losing relevance. But they don't yet know what replaces it. As everyone and everything becomes more interconnected and digitized, how do you operate, compete, and win? Ming Zeng, the former chief of staff and strategy adviser to Alibaba Group's founder, Jack Ma, explains how the latest technological developments, such as artificial intelligence, machine learning, the mobile internet, and cloud computing, are redefining how value is created.

Peter Senge's groundbreaking ideas on building organizations have made him a household name among corporate managers. His theories help businesses to clarify their goals, to defy the odds, to more clearly understand threats, and to recognize new opportunities. He introduces managers to a new source of competitive advantage, and offers a marvelously empowering approach to work.

Do you ever feel like you're too busy, too stressed, or just too distracted to concentrate and get work done? In Unlimited Memory you'll learn how the world's best memory masters get themselves to concentrate at will, anytime they want. When you can easily focus and concentrate on the task at hand and store and recall useful information, you can easily double your productivity and eliminate wasted time, stress, and mistakes at work. In this book you'll find all the tools, strategies, and techniques you need to improve your memory.

In "Be a Boss Like a Villain: How to Run a Good e-Commerce Business by Learning from the Bad Guys," traditional business wisdom is turned on its head. This groundbreaking guide offers a pathway to success that draws inspiration from dozens of the most complex and captivating villains in cinema and television. The lessons learned from these characters offer a fresh and invigorating perspective on business strategy, tailored explicitly for e-commerce and digital creators. From Freddy Krueger's mastery of fear to Hannibal Lecter's elegance in presentation, this book explores the strategies and...