Leadership Development

Joe Navarro spent a quarter century with the FBI, pursuing spies and other dangerous criminals across the globe. In his line of work, successful leadership was quite literally a matter of life or death. Now he brings his hard-earned lessons to you. Be Exceptional distills a lifetime of experience into five principles that outstanding individuals live by.

Skip the Overwhelm! Turn Your Passion into a Purpose-Driven Nonprofit – Quickly Starting a nonprofit is exciting, but it can also be overwhelming, complicated, confusing, and time-consuming. Nonprofit Setup Simplified takes the guesswork out of the process, walking you through every step with clarity and confidence. Award-winning author and experienced nonprofit founder Michele L. Whetzel shares the exact roadmap she uses to launch nonprofits quickly and effectively – without backtracking or costly mistakes. This book is designed for doers: people with big hearts and big ideas who are ...

A Golf Book for Personal Growth, Focus, and Lifelong Fulfillment Looking for a meaningful gift for the golfer in your life—or for yourself? Mastering Golf and Life: A Journey to Fulfillment, Success, and Beyond reveals how the timeless wisdom of the course can empower you to succeed far beyond the green. Imagine a book that bridges the serenity of golf with the chaos of daily life. One that helps you cultivate patience, focus, and inner strength to overcome setbacks, grow with purpose, and align your mindset for success. This is more than a book about golf—it’s a guide to mastering ...

Daniel Goleman's international best seller Emotional Intelligence forever changed our concept of "being smart," showing how emotional intelligence (EI) - how we handle ourselves and our relationships - can determine life success more than IQ. Now Goleman and company apply that knowledge to leadership in a must-hear presentation.

Do you think mainstream America needs to find its voice? If so, you’re not alone. The country is under attack by extremists at the fringes who put ideology before sanity and stoke division for their own gain. They are trying to rob America of its common sense and deny empirical truths, and we’re all suffering the consequences.

In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer. Today’s customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment - lashing out at those that don’t. Take heart: Old-fashioned customer service, fully retooled for today’s blistering pace and digitally connected reality, is what you need to build the kind of loyal customer base that allows you to survive - and thrive.

Conventional wisdom says most startups need to be in Silicon Valley, started by young engineers around a sexy new idea and backed by VC funding. But as Mikkel Svane reveals in Startupland, the story of founding Zendesk was anything but conventional. Founded in a Copenhagen loft by three 30-something friends looking to break free from corporate doldrums, Zendesk Inc. became one of the hottest enterprise software companies, rapidly growing with customers in 150 countries. But its success was anything but predestined.

Can you DOUBLE your salary in your 9-5 job? Yes, you can! This eBook offers proven strategies to double your salary and revitalize your entire professional outlook. Discover what you are capable of with actionable advice that catapults your career to new heights. What This Career Development eBook Offers: Salary Increase Tactics: Learn how I significantly increased my income and how you can do the same. Essential Career Skills: Master leadership, time management, interviewing, and resume writing. Productivity Boosters: Find out how to accomplish more in less time and maximize your workday ...

The New York Times bestseller, which for 10 years has been a must-have for women in business, is now completely revised and updated. In this new edition, internationally recognized executive coach Lois P. Frankel reveals a distinctive set of behaviors-over 130 in all-that women learn in girlhood that ultimately sabotage them as adults. She teaches you how to eliminate these unconscious mistakes that could be holding you back and offers invaluable coaching tips that can easily be incorporated into your social and business skills.

Visionaries have groundbreaking ideas. Integrators make those ideas realities. This explosive combination is the key to getting everything you want out of your business. It worked for Disney. It worked for McDonald's. It worked for Ford. It can work for you. From the author of the best-selling Traction, Rocket Fuel details the integral roles of the visionary and integrator and explains how an effective relationship between the two can help your business thrive.

The time-tested secrets taught in this book include Cicero's three-step strategy for moving an audience to action and Honest Abe's Shameless Trick for lowering an audience's expectations. And it's also replete with contemporary techniques such as politicians' use of code language to appeal to specific groups and an eye-opening assortment of persuasive tricks, including Stalin's Timing Secret and the Yoda Technique. Whether you're an inveterate lover of language books or just want to win a lot more anger-free arguments, this audiobook is for you.

Are you tired of feeling overwhelmed, stressed, and exhausted as a teacher? Are you sacrificing your well-being for your students, leaving you with nothing for yourself or your family? It's time to reclaim your time, reignite your passion, and show up as your most empowered self with The Empowered Teacher Toolkit by Grace Stevens. Imagine a teaching life where: ✅ Your workday ends when you decide it does. ✅ You say goodbye to teacher guilt and set boundaries that protect your energy without sacrificing your effectiveness. ✅ Leave work at school, both physically and mentally, and enjoy...

Dr. Danny Brassell, Co-Founder of ReadBETTERin67steps.com – the world’s leading online reading engagement program – shares inspiring actions he has observed in successful leaders – from the classroom to the boardroom – in his more than 25 years of experience as a celebrated coach and consultant. Leadership Begins with Motivation will empower you to become a potent and positive influence in the lives of those around you. In a style reminiscent of the late, great Paul Harvey, this book spells out 33 unique ways successful leaders think and act. Dr. Brassell shares inspirational, ...

Some people have it, and others don’t. Jeffrey Pfeffer explores why in Power. One of the greatest minds in management theory and author or co-author of thirteen books, including the seminal business-school text Managing With Power, Jeffrey Pfeffer shows listeners how to succeed and wield power in the real world.

Welcome to what may be the most important module in this course. I'll be talking about problem-solving and a way of visually representing problem-solving. You may have heard this referred to as "A3 reporting" or "A3 storytelling". I will be referring to it as "A3 thinking"; that is, it's a way of thinking rather than documenting problem-solving on a piece of paper.

This is the most important module because in the Toyota Way, problem-solving drives continuous improvement and showing respect for people. Problem-solving is the core skill of a lean leader and it is the skill most leaders lack.

If you find yourself in the blurred area between management and leadership, and would like to level up, then knowing the difference between the two can help you a lot. At some point in anyone’s career, a person faces a challenge to be better in what he is doing. Understanding that change is inevitable in work and life, in general, knowing what needs to be done can make the difference between coping and excelling.

Discover the ultimate roadmap to success with The Coaches Toolkit, an empowering collection of transformative tools and strategies from 13 internationally acclaimed coaches. Curated by Elsa Morgan, CEO of The Queenie Effect Pty Ltd, this book is your gateway to unlocking personal growth, entrepreneurial success, and impactful leadership. Inside, you’ll explore powerful stories and actionable frameworks that have helped thousands of women redefine their limits, build thriving businesses, and embrace their full potential. Each chapter delivers real-world advice on mindset mastery, personal ...

From two leaders in executive education at Harvard Business School, here are the mental habits and proven strategies you need to achieve outstanding results in any negotiation.

Transform Your Life and Leadership Applying the five transformative principles of the Human Operating System is so much more effective than hacking through the forest of leadership trade books, workshops, and management techniques. Many of these tools can be helpful, but they often function more like apps or accessories rather than a deeper operating system that can offer meaning, direction, and coherence to everything you might do as a leader. Jack Nicholson and Rob Murray have been developing the Human Operating System over many years of work with executive leaders, teams, and ...

National leader Stacey Abrams has written the guide to harnessing the strengths of being an outsider and succeeding anyway. Leadership is hard. Convincing others - and yourself - that you are capable of taking charge and achieving more requires insight and courage. Lead from the Outside is the handbook for outsiders, written with an eye toward the challenges that hinder women, people of color, the working class, members of the LGBTQ community, and millennials ready to make change.