Business Systems Managements

Passengers get bumped from flights. Phone menus disconnect. Automated financial trades produce market collapse. Of all the challenges in modern life, some of the most vexing come from our relationships with automation: a large system does us wrong, and there’s nothing we can do about it. The problem, economist Dan Davies shows, is accountability sinks: systems in which decisions are delegated to a complex rule book or set of standard procedures, making it impossible to identify the source of mistakes when they happen.

In this classic text, Taiichi Ohno—inventor of the Toyota Production System and Lean manufacturing—shares the genius that sets him apart as one of the most disciplined and creative thinkers of our time. Combining his candid insights with a rigorous analysis of Toyota's attempts at Lean production, Ohno's book explains how Lean principles can improve any production endeavor.

In this collection of essays and articles, key members of Google’s Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world. You’ll learn the principles and practices that enable Google engineers to make systems more scalable, reliable, and efficient - lessons directly applicable to your organization.

Jim Camp, the world’s number one negotiating coach, shows how to release the emotional pressure that’s part of any negotiation by using his proven system of safe, decision-based negotiation that enables you to meet all your objectives without needless, wasted compromises or giveaways. Saying no is not about being hard-nosed or intransigent. Rather, it stops everyone in their tracks, clears the air, and allows you to get at what the real issues are.

Holacracy distributes authority and decision-making throughout an organization and defines people not by hierarchy and titles but by roles. Holacracy creates organizations that are fast and agile and that succeed by pursuing their purpose, free from the tyranny of top-down planning that's instantly out of date. This isn't anarchy - it's quite the opposite.

Book Yourself Solid has been one of the most popular marketing guides in the world for service-based businesses since its initial release in 2006. This new third edition includes updated and expanded strategies, techniques, and skills to help you get more clients and increase your take-home profits.

Embark on a journey towards achieving operational stability with "Achieving Operational Stability: A Roadmap for ISO 22301 Implementation." This comprehensive guide offers a roadmap for building your Business Continuity Management System (BCMS) and implementing ISO 22301 standards effectively, ensuring resilience and continuity in the face of disruptions. Comprehensive Coverage: Dive into the intricacies of ISO 22301 and gain a comprehensive understanding of business continuity management systems (BCMS). From risk assessment to business impact analysis, this guide covers all aspects of ISO ...

In The Million-Dollar Financial Services Practice, author David J. Mullen, Jr., reveals how to become a top-producing financial advisor using the method he has taught at Merrill Lynch and is famous for in the industry. This comprehensive book combines marketing, prospecting, sales, and time-management techniques into a system that will help listeners build a successful and lucrative practice. Containing templates, scripts, letters, and 15 tried-and-true Market Action Plans, this indispensable guide shows listeners how to take their financial services practice to the million-dollar level and beyond.

Michael E. Gerber, the world's leading small business guru and best-selling author of the phenomenally successful The E-Myth Revisited, presents the next big step in entrepreneurial management and leadership with E-Myth Mastery. This audiobook presents a practical, real-world program that can be implemented in real-time in your business.

In The Chief Executive Operating System, veteran CEO Joel Trammell and executive coach Sherif Sakr present a concise, systematic guide to being a truly great chief executive. Filling a wide gap around CEO-specific guidance in the management literature, the authors draw on decades of leadership and client work to deliver a practical CEO operating system that works.

ATTENTION STUDENTS: If you need to write a paper on risk management, then this is the perfect reference. It's simple, easy to understand, and right to the point. Risk management is an appealing concept due to the uncertainty that exists in many organizations. It is more important today than it ever was in the past, and that importance appears to be growing. Based on its popularity, risk management is taking center stage in the thought processes of leaders all over the world. This book focuses on risk management in organizations. It introduces six basic steps for development and ...

Most think productivity is just about getting more done at a faster speed. But it's not. Productivity is about getting the right things done. New York Times best-selling author Michael Hyatt has created a total productivity system that's much more than endless box checking. Proven by more than 25,000 professionals, this system helps overwhelmed leaders achieve what matters most so they can succeed at both work and life.

As humans, what sets us apart is that we can achieve extraordinary goals when we focus, collaborate, and continuously check on our progress. However, even in large companies, only seven percent of the people know their company's top goals. OKRs, objectives, and key results, are what Google and many other top companies have been using deeply immersed into their culture from the very beginning.

Coauthored by Michael Port (mastermind behind the original Book Yourself Solid business techniques) and Matthew Kimberley (successful business consultant), Book Yourself Solid for Coaches and Consultants covers the issues unique to the world of coaching. By attracting clients who are in alignment with your vision, you can create a successful business that also helps you achieve your long-term goals.

Most books that teach you how to build and grow a business are organized around the functional areas of business, such as people, finance, operations, and marketing. Those things are important and necessary - no question - but what is missing is an overarching methodology that systematically reels in every aspect of building and growing a successful company and creates a repeatable process to execute on the activities that will lead to big growth in your company.

GUTS: Greatness Under Tremendous Stress is more than a motivation guide. It's a complete life-changing program full of powerful, transformational strategies straight from the Navy SEAL playbook. It's like a personal boot camp for retraining the brain, breaking bad habits and thought patterns, taking risks, and turning apathy into action.

The 4 Disciplines of Execution provides a simple, proven formula for achieving the goals that every individual or organization needs to reach. From Marriott to the U.S. Navy, Covey and his team have worked with more than 200,000 people in hundreds of organizations to improve performance, identifying and honing four secrets of perfect execution: Focus on the Wildly Important; Act on the Lead Measures; Keep a Compelling Scoreboard; and Create a Cadence of Accountability.

If you are a business owner, you just need to work on two key points to grow your company - Win more customers and do more business with your current customers. How you store and manage customer related data will determine as to how much do you understand your customers and how many leads do you eventually convert into customers for your business. HubSpot CRM is a robust and free product for storing and managing customer related data. HubSpot provides additional capabilities for customers with free and premium features in Marketing Hub, Sales Hub and Service Hub platforms. HubSpot can be ...

In Come Up for Air, you’ll discover the CPR® Business Efficiency Framework, a proven system for leaders, managers, and teams to maximize their performance and reduce overwhelm by using the right tools in the right way, at the right time. The end result? More output, less stress, happier employees, and the potential to gain an extra full day per week in productivity to use however you’d like.

Propertypreneur: Transforming Your Rental into a Thriving Business When Kim inherited a small four-unit apartment building, she imagined effortless passive income. Instead, she found herself tangled in constant repairs, tenant complaints, and financial stress. Countless sleepless nights spent dealing with dripping faucets, overdue rents, and vague lease agreements left her questioning if real estate investing was worth the headaches. Follow Kim’s authentic and relatable journey from overwhelmed landlord to confident entrepreneur. In this practical guide, you'll discover: How adopting a ...