Business Communications Management

Ask for It explains why it's essential to ask (men do it all the time) and teaches you how to ask effectively, in ways that feel comfortable to you as a woman. Whether you currently avoid negotiating like the plague or consider yourself hard-charging and fearless, Babcock and Laschever's compelling stories of real women will help you recognize how much more you deserve.

Hailed by PMA, the Independent Book Publisher's Association, as a "business breakthrough" and "one of the 30 best business books of the year" by Soundview, the first edition of Working Relationships set the standard for managing conflict and developing teamwork while learning to get along with friends and foes at work. Now author Bob Wall is back with the latest research and field-tested knowledge about the critical role emotional intelligence (EQ) plays in achieving workplace and career success.

It takes time to become a leader. While some people appear to be born leaders, the ability to lead is actually a collection of skills, nearly all of which can be learned and improved upon. Based on his New York Times best seller, The 21 Irrefutable Laws of Leadership, Dr. John C. Maxwell presents a daily plan to help you grow as a leader in your personal, professional, and spiritual life.

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.

When your biggest superpower is also your most critical weakness, it helps to have a manual on how to control it. Entrepreneurs are creative, bold thinkers and risk-takers capable of great accomplishments. At the same time, for every success story, there is a counter story of an epic collapse caused by a lack of a moral compass, values, or proper guidance. Jeff Hays knows the highs and the lows having ridden that rollercoaster many times in his life and career and provides a much-needed user’s manual for entrepreneurs everywhere and the people in their work and personal lives.

Globalization means that we need to be prepared to interact with people from a wide range of cultures. But it's impossible to learn the particular customs and traits of every culture you might regularly come into contact with. Cultural Intelligence teaches techniques that will allow you to function effectively in any culture. Instead of providing a laundry list of culturally specific dos and don'ts, Thomas and Inkson show how to pay attention in a mindful and creative way to cues in cross-cultural situations.

Amidst the deluge of advice for businesspeople, there lies an overlooked tool, a key to thriving in today's fast-paced, unpredictable environment: improvisation. In Getting to "Yes And" veteran improv performer, university professor, CEO, and consultant Bob Kulhan unpacks a form of mental agility with powers far beyond the entertainment value of comedy troupes.

You're always negotiating. Whether making a business deal, talking to friends or booking a holiday, negotiation is going on. And most of us are terrible at it. Experts tell us to negotiate as if we live in a rational world. But people can be angry, fearful and irrational. To achieve your goals you have to be able to deal with the unpredictable. In Getting More, negotiation expert Stuart Diamond reveals the real secrets behind getting more in any negotiation - whatever more means to you. Getting More is accessible, jargon-free, innovative...and it works.

Have you ever felt you're not getting through to the person you're talking to, or not coming across the way you intend? You're not alone. Most of us assume that other people see us as we see ourselves, and that they see us as we truly are. But neither is true. Our everyday interactions are colored by subtle biases that distort how others see us--and also shape our perceptions of them.

Are you interested in 100 percent scientific and proven ways to make friends quickly, negotiate anything you want, turn enemies into friends, gain trust, and just be flat-out likable? How about step-by-step, methodical, literally foolproof approaches to make people want you around more? In The Science of Likability, that's exactly what you'll get. I've taken 16 of the most influential, famous, and effective psychological studies and broken them down to see exactly how you can use their findings to your advantage.

It can be easy to become task-oriented, focusing on the goals ahead of us and checking off our to-do lists rather than focusing on the people in our lives. Entrepreneur and business coach Brian Dixon set out to discover the secret to living a life that matters and finding work you love. In Start with Your People, Brian shares principles, tips, and personal stories to help you maximize the most important resource to succeed in both life and calling: relationships. Join Brian on a journey to discover the people-first mindset that changes everything.

Great leaders inspire action with their words. They spark enthusiasm and commitment. With a single conversation, they can change the direction of someone's life. Everyone wants to be the kind of leader who energizes and mobilizes others - yet too few are. Why is it so challenging to crack the code? studying exactly what inspiring leaders do differently. Informed by quantitative research and thousands of responses from leaders at all levels, she reveals that inspiring communication isn't about grand gestures.

In Dr. Diane Hamilton’s provocative new book, she uncovers what could foreseeably be the next movement to enhance human performance, a critical and direct link to improving motivation and communication-based issues that challenge organizations. Drawing on decades of research and incorporating interviews from some of the top leaders of our time, Hamilton examines the factors that influence curiosity including fear, assumptions, technology, and environment (FATE). Her ground-breaking research provides an action plan to transform individuals and organizations.

In this second edition of We Can't Talk about That at Work!, bestselling author Mary-Frances Winters and new coauthor Mareisha N. Reese of The Winters Group, Inc., provide fresh examples, updated research, and compelling insights. Featuring a new chapter on how two organizations have actualized the model for Bold, Inclusive Conversations as well as a discussion guide, this modern classic offers step-by-step guidance for conducting structured conversations around polarizing topics.

As the title suggests, Influential Internal Communication proves just how influential internal communications (IC) is, and the measurable impact it has on an organization's growth. For many organizations, IC often slips down the list of priorities when there are high pressure, high stakes business situations to cope with.

Great teams are built and maintained with great intention, though they can make it look deceptively easy. Too many teams engage in dysfunctional behaviors or fall into territorialism, apathy, and unproductive relationships. The result? An overwhelmed, unengaged, and stressed-out workforce that settles for average or poor performance.

Dr. Luntz offers more than 70 new “words that work” for private one-on-one meetings with your boss, for public presentations to hundreds of colleagues, or for television appearances that reach millions. There are more than three dozen specific lessons and recommendations—and each one directly illustrates the nine essential action-oriented principles of winning at every level: People-Centered, Paradigm-Breaking, Prioritizing, Perfection, Partnerships, Passion, Persuasion, Persistence, and Principles.

Vocal Leadership provides proven techniques and daily exercises to help you develop a commanding voice and presence and improve vocal quality, mental acuity, body language, and self-esteem to dramatically increase your influence.

You want to make better decisions. You want to be right more of the time professionally and personally. However, being more right consistently is a hard problem because the world is such a complex, evolving place. How do you navigate this complexity? Mental models are decision-making tools that guide our perception of the world and our behaviour in it. They help us understand life, make decisions and solve problems. The best models help us make intelligent investments, develop groundbreaking technologies and even travel to outer space.

Una nuova edizione aggiornata del classico della comunicazione e delle relazioni interpersonali! Un’affascinante versione audio di uno dei libri più venduti al mondo! Ti senti insicuro quando si tratta di un colloquio di lavoro o di una riunione? Sei timido quando capiti in una compagnia di persone che non conosci bene? Non riesci a comunicare con le persone in modo efficace? Questo audiolibro ti sarà d’aiuto! Dale Carnegie ci fornisce una serie di consigli pratici su come interagire con le persone in modo efficace e costruttivo e sviluppare relazioni positive e influenti.