Building Communication Skills

This book will guide you through all things relationships, from forming new ones to improving the ones you already have. It includes any and all types of relationships from work and professional relationships to romantic or sexual ones. This book includes an extensive section on how to communicate within these relationships most effectively and how to keep them going strong so that they can last forever!

In The Customer Connection: Life Lessons from Behind the Chair, you’ll embark on a transformative journey into the world of a seasoned “hairapist,” where the salon chair becomes a unique vantage point for understanding human nature.

Expert speaking coach Ian Nichol writes a thorough and authoritative guide to public speaking. Written in an engaging and informative style, with a great undercurrent of humour, Stand and Deliver! makes for a relaxing and highly enjoyable listen, which reinforces Ian’s no-nonsense message on how listeners can dramatically improve their speaking performances. Ian’s unfailing honesty when setting out his personal experiences of triumph and disaster will inspire listeners, teaching them that what works for one person may not work for another.