Andee Hart is an entrepreneur, sales strategist, mentor, and host of the podcast, She Sells Differently. While working as a sales executive for a Fortune 500 company, Andee started a passion project, Hart Design Co., of candle making in her own kitchen. What started out as a side hustle with her candles in a handful of local boutiques quickly blossomed into a wildly successful wholesale business and store front. Within a year, Andee was able to transition from her 17-year corporate sales career to full-time entrepreneurship, now also teaching women entrepreneurs how to master sales.

🔑Key Takeaways🔑

🤔 🚀 Turn Mistakes into Mastery: Why every mistake in sales became part of her learning journey. Nobody is born a master salesperson. The key? Treat sales as a muscle you build over time, learning from every challenge along the way.

🧠 🤟 Seek First to Understand: Rather than leaping to defend or solve, use thoughtful, open-ended questions to get to the heart of your customer’s true needs. Not only does this diffuse tension, but it creates space for collaboration—not confrontation.

✨ 💖 Sell with Integrity: Desperation never sells. Sometimes getting a “no” is the best answer. Andee shares how having the confidence to walk away from deals that aren’t the right fit builds long-term trust—and opens doors to better opportunities down the road.

💰🔥 10 Seconds of Courage: One of the top reasons entrepreneurs lose sales? Not actually asking for the sale! Muster “10 seconds of courage” and confidently assume the partnership. Follow up—most people never do, and you’ll stand out massively just by closing the loop.

🤝 🎯 It’s All About Fit—and Follow Up: Whether you’re selling products to boutiques or high-ticket B2B tech, the magic is in qualifying your clients up front—understanding decision makers, budget, and whether your product is truly the right solution. And if you don’t get a yes right away? Follow up! Often, your customer needs the nudge.

📈 ⚡Growth Means Letting Go of Perfection: Perfectionism is your enemy when it comes to sales, so learn to ask for help, be humble, curious and open to coaching.

🎙️Subscribe to Wings and get the full Show Notes at https://bit.ly/Wings923

Check out Andee’s Sales Tools for entrepreneurs. https://andeehart.com/salestools

Listen to her podcast, She Sells Differently

Michelle Gladieux is known as a human potential whisperer. She's written the award- winning book Communicate with Courage and she's President of Gladieux Consulting, a team of 7 teaching communication and leadership topics, offering executive coaching and strategic planning around the U.S. Michelle has 18 years collegiate teaching experience at three universities, accepting her first faculty position teaching organizational leadership at age 23. She's started her career as an HR and Training Director in the cold storage, robotics, and construction industries and visits conferences as a keynote speaker. Michelle has mentored thousands of people across companies, government, military and beyond, and her positive effect is evident after just one interaction.

🔑Key Takeaways🔑

💪 👩‍🔬 Optimism and Courage: Learn actionable insights on how to take smart risks to improve relationships and communication. From dealing with toxic individuals to understanding the impact of our upbringing, learn the psyche behind our communication patterns.

🔄 💡 The Feedback Challenge: Designed to collect constructive feedback from colleagues and customers, it’s a powerful tool that can help you identify areas for improvement and celebrate your successes, plus ‘pro moves’ to build respect.

💼 🤟 Leadership and Company Culture: How to foster a culture of innovation and trust, built on Michelle’s experiences as a corporate HR director, including navigating the complexities of maintaining effective communication and leadership in challenging environments.

🤝 🌱 Personal Growth and Self-Worth: Get valuable insights on self-perception, the importance of self-talk, and the art of practice over perfection, plus why entrepreneurship is a form of ‘therapy’, requiring continuous learning and adaptability.

🚀 💖 Women, Empowerment, and Emotional Labor: Understand the often-overlooked emotional labor that women bear in communication settings, and how to overcome societal conditioning and the "scarcity mindset" to encourage mutual support and empowerment among women.

💬 📝 Practical Communication Tips: From maintaining good communication habits both in person and during video meetings, to decreasing reliance on phones, get practical advice for effective and mindful interactions whether negotiating, asking for a sale, or resolving a conflict.

🎙️Subscribe to Wings and get the full Show Notes at https://bit.ly/Wings931

More about Michelle at Gladieux Consulting

Dr. Serena Huang is revolutionizing how organizations approach talent, well-being, and DEI through data and AI. The CEO and Founder of Data with Serena, she is also the author of the bestselling book The Inclusion Equation: Leveraging Data & AI For Organizational Diversity and Well-being. Serena is a sought-after international speaker and as an AI expert, people analytics executive and chief data officer, she’s spent more than a decade leading measurement and analytics strategy for DEI and ESG at iconic brands like GE, Kraft Heinz, PayPal and LinkedIn. Also a guest lecturer at top MBA programs, including Wharton, Haas, and Kellogg, Serena’s on a mission to help businesses worldwide actualize a new vision of work where employee well-being and belonging are prioritized alongside profits.

🔑Key Takeaways🔑

🤖 💖 Ask AI to be a Brainstorming Partner: AI must not become a replacement for human interaction or creativity. Learn how best to use it to foster collaboration, teamwork, mental health and wellbeing.

🔄❤️ Data Tells a Story; Empathy Drives Change: Why all-important data itself doesn’t change minds or behavior, but stories do. Learn how to combine data-driven insights with personal stories to foster true empathy and organizational buy-in.

🌈🤎 Inclusion Must Be Measured (and Actioned!): You can’t improve what you don’t measure. Simple pulse surveys, deeper data on collaboration patterns, and transparent follow-up are key to building a culture where every voice is valued—and action is just as important as collection.

✨🤖 AI is a Tool—It Needs Guardrails and Human Values: Learn how AI can uncover and help fix workplace bias, but responsible AI frameworks, clear opt-in autonomy, and the principle of "do no harm" are non-negotiable for building trust.

👥 🤟 Why Companies Can’t Ignore Inclusion: Gen Z, the most diverse generation yet—won’t work at companies lacking diversity in senior leadership. Learn why DEI drives better results, by any measure.

🎙️Subscribe to Wings and get the full Show Notes at https://bit.ly/wings930

More about Serena at Data With Serena

Get Serena’s book, The Inclusion Equation: Leveraging Data & AI For Organizational Diversity and Well-being