Episodios

  • The Future of Hiring: AI Meets Human Expertise
    Jun 19 2025
    Recruiting is broken—but what if you could fix it in 72 hours? In this episode, we talk with Lauren Heffran from SeekOut about Spot, a managed recruiting solution blending AI and real hiring expertise. From streamlining the candidate slate to saving time for overwhelmed hiring managers, Spot is rewriting how hiring works for startups and enterprise alike. We talk about recruiting, AI, candidate slates, and why HR tech is finally solving hiring at scale. Key Takeaways ➡ Spot is a fully managed recruitment service built by the team at SeekOut. ➡ AI helps streamline and accelerate candidate evaluation—without replacing human judgment. ➡ Spot offers both an agency-style experience and a curated slate model. ➡ The first 72 hours of a search are mission-critical to hiring success. ➡ Flexible models are winning in a market where no one wants to sign 12-month contracts. ➡ Spot serves as both solution and education tool for companies new to modern recruitment. ➡ Hiring managers don’t want more dashboards—they want hires. ➡ Calibration isn’t just helpful—it’s essential to get alignment fast. ➡ Companies that delay hiring lose candidates—and momentum. ➡ Spot is where urgency, tech, and talent actually align. Chapters 00:00 What are we talking about? 01:18 Lauren Heffran's Background and Experience 02:50 Overview of SeekOut and the Spot Team 05:09 Understanding the SPOT Model and Its Benefits 07:17 The Spot Process: Streamlining Recruitment 08:59 Market Trends and the Shift to Managed Services 10:54 Engaging Hiring Managers with the New Model 13:25 Identifying Ideal Customers for Spot 15:28 Calibrating Candidate Selection 18:56 The Role of Technology in Hiring 22:57 The Importance of Urgency in Hiring 23:58 Transitioning from Spot to Internal Recruiting 24:30 Understanding Success Fees 25:22 Questions Buyers Should Ask 26:56 Future Vision for Spot 27:59 Defining Candidate Slates Guest Info Lauren Heffran: https://www.linkedin.com/in/laurenskuchasheffran/ Lauren leads the Spot team at SeekOut, where she blends AI innovation with real-world recruiting expertise. Connect with us William Tincup LinkedIn: ⁠https://www.linkedin.com/in/tincup/⁠ Ryan Leary LinkedIn: ⁠https://www.linkedin.com/in/ryanleary/⁠ Connect with WRKdefined on your favorite social network Site: ⁠http://www.wrkdefined.com⁠ TikTok: ⁠https://www.tiktok.com/@wrkdefined⁠ LinkedIn: ⁠https://www.linkedin.com/company/wrkdefined⁠ Facebook: ⁠https://www.facebook.com/WRKdefined/⁠ Twitter (X): ⁠https://twitter.com/WRKdefined⁠ Substack: ⁠https://wrkdefined.substack.com/⁠ Learn more about your ad choices. Visit megaphone.fm/adchoices
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    33 m
  • How FinFit Is Flipping the Script on Financial Wellness—And Why Employers Can’t Ignore It Anymore
    Apr 3 2025
    70% of working Americans live paycheck to paycheck. That stat alone should stop you in your tracks. We sat down with Michael Woodhead, CCO of FinFit, to explore how financial stress is quietly wrecking productivity, retention, and employee wellness. From free financial coaching to earned wage access, this conversation cuts through the noise and gets straight to the money. In this episode we look at FinFit, financial wellness, employee benefits, earned wage access, employer responsibilities, financial stress, technology in finance, credit score, workplace wellness, Michael Woodhead, financial literacy, employee experience, financial wellness, behavior change, personalized guidance, financial stress, budgeting, financial habits, employer questions, mission-driven. ➡️ 70% of Americans live paycheck to paycheck—solve that or lose talent. ➡️ Financial stress crushes productivity, loyalty, and mental health. ➡️ Coaching and earned wage access aren’t perks—they’re must-haves. ➡️ Tech should remove shame, build credit, and create real behavior change. ➡️ One-size-fits-all is dead—personalized financial guidance wins. ➡️ If your wellness program doesn’t show outcomes, it’s noise. ➡️ Mission-driven brands don’t just retain people—they create evangelists. Chapters 00:00 What are we talking about today? 04:46 Understanding FinFit's Mission 10:30 Employer Responsibilities in Financial Wellness 16:25 Technology and Borrowing Experience 22:00 Behavior Change and Financial Stress 29:01 Understanding the Market and Business Outcomes 34:51 Mission-Driven Approach to Financial Wellness Connect with us here: 🔗 Connect with Michael Woodhead: https://www.linkedin.com/in/michael-woodhead-4867051/ 🔗 Connect with William Tincup: https://www.linkedin.com/in/tincup/ 🔗 Connect with Ryan Leary: https://www.linkedin.com/in/ryanleary/ Connect with WRKdefined on your favorite social network Site: http://www.wrkdefined.com TikTok: https://www.tiktok.com/@wrkdefined LinkedIn: https://www.linkedin.com/company/wrkdefined Facebook: https://www.facebook.com/WRKdefined/ Twitter (X): https://twitter.com/WRKdefined Substack: https://wrkdefined.substack.com Learn more about your ad choices. Visit megaphone.fm/adchoices
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    41 m
  • Seamless Payroll Integrations: How Financial Wellness & Benefits Tech Are Transforming Workplaces
    Feb 13 2025
    Payroll and benefits management is a maze, and Doug Sabella, CEO of Payroll Integrations, is here to simplify it. He joins us to break down how integrating payroll software with benefits providers can eliminate inefficiencies, improve compliance, and enhance financial wellness for employees. From data security concerns to the evolving landscape of employee benefits, Doug shares insights from their Financial Wellness Report—including why Gen Z is outpacing previous generations in retirement contributions. We wrap up with real-world success stories from companies using Parallel Integrations to streamline operations, reduce headaches, and boost employee satisfaction. In this episode we look at Payroll Integrations, Financial Wellness, Employee Benefits, Data Security, Compliance, User Experience, Integration Solutions, HR Technology, Employee Experience, Business Efficiency and more. Key Takeaways ➡️ Parallel Integrations specializes in connecting payroll software with benefits providers. ➡️ Employers face significant challenges in managing payroll and benefits data. ➡️ Financial wellness is a key concern for employers and employees alike. ➡️ Data security is paramount when dealing with sensitive payroll information. ➡️ The integration platform simplifies the process for small and medium businesses. ➡️ Gen Z is contributing more to retirement plans than previous generations. ➡️ Employers need to communicate the total compensation package to employees effectively. ➡️ Success stories highlight the efficiency gained through integration solutions. ➡️ The platform is designed to be user-friendly and requires minimal maintenance. ➡️ Understanding the need for integration can save businesses time and money. 💬 What’s your take? Are seamless payroll integrations the key to financial wellness, or is there still a gap? Drop your thoughts in the comments! Connect with us here: 🔗 Connect with Doug Sabella: https://www.linkedin.com/in/doug-sabella/ or at https://www.payrollintegrations.com/ 🔗 Connect with William Tincup: https://www.linkedin.com/in/tincup/ 🔗 Connect with Ryan Leary: https://www.linkedin.com/in/ryanleary/ Connect with WRKdefined on your favorite social network 🔗 Site: http://www.wrkdefined.com 🎥 TikTok: https://www.tiktok.com/@wrkdefined 💼 LinkedIn: https://www.linkedin.com/company/wrkdefined 📘 Facebook: https://www.facebook.com/WRKdefined/ 🐦 Twitter (X): https://twitter.com/WRKdefined 📩 Substack: https://wrkdefined.substack.com Learn more about your ad choices. Visit megaphone.fm/adchoices
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    45 m
  • Revolutionizing High Volume Hiring with Fountain CEO Sean Behr
    Dec 12 2024
    Frontline workers drive industries, but high volume hiring isn’t your average recruitment game. Fountain’s Sean Behr joins us to unpack the tech, tools, and strategies that make hiring seamless—while keeping the human element intact. From hourly worker engagement to fixing recruitment response times, this episode digs into solutions that matter. In this episode, we look at frontline workers, high volume hiring, Fountain, technology, employee engagement, recruitment, hourly workers, hiring practices, job application process, workforce management, communication challenges, employer branding, human capital management, response times, and career advancement. Key Takeaways Frontline hiring demands innovative tech solutions to tackle unique challenges. Employee engagement plays a pivotal role in recruitment and retention. Referrals and targeted messaging boost application success rates. Realistic job previews set clear expectations for candidates. Employer branding should attract the right fit while filtering out mismatches. Timely response times are critical in maintaining applicant interest. Frontline workers need tools designed for communication challenges. High volume hiring thrives on human capital management done right. Career advancement pathways enhance retention and loyalty. Streamlining workforce systems improves efficiency for smaller companies. The ‘telephone game’ in communication can derail engagement—fix it. Frontline workers are more empowered than ever to demand better conditions. Chapters 00:00 Introduction to Frontline Workers and Fountain 02:52 The Human Element in High Volume Hiring 05:59 Transitioning from Passion to Software Development 09:10 Understanding the Differences in Hiring Practices 12:01 The Competitive Landscape for Frontline Workers 15:02 Enhancing the Application Process with Technology 17:55 The Importance of Employee Engagement and Referrals 21:09 Navigating Disparate Systems in Workforce Management 22:52 Communication Challenges for Frontline Workers 24:51 Engaging Employees with Targeted Messaging 26:44 Tracking Employee Engagement and Performance 27:50 The Importance of Realistic Job Previews 30:55 Attracting and Repelling Candidates through Employer Branding 32:42 Creating Pathways for Career Advancement 38:03 The Critical Role of Response Times in Recruitment 40:55 The Value of Frontline Human Capital Management You can learn more about Fountain at: https://www.fountain.com/ and you can connect with Sean Behr on LinkedIn at https://www.linkedin.com/in/seanbehr/ William Tincup LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/ Connect with WRKdefined on your favorite social network The Site | Substack | LinkedIn | Instagram | X | Facebook | TikTok Share your brand across the WRKdefined Podcast Network Learn more about your ad choices. Visit megaphone.fm/adchoices
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    44 m
  • Deepfakes Unmasked: Why Biometric Identity Verification Is Critical in the Age of AI with Andrew Bud, iProov
    Nov 21 2024
    Biometric identity verification is no longer optional—it's a necessity in a world dominated by remote interactions and generative AI advancements. Andrew Bud of iProov lays out the alarming reality of deepfakes and synthetic identities, warning that "you can't trust your eyes anymore." Organizations face mounting risks from this wave of technology, which enables impersonation and deception at unprecedented levels. Bud highlights the importance of proactive measures like identity verification, continuous monitoring, and robust threat analysis to combat this evolving threat. In this episode, we explore biometric identity verification, deepfake risks, synthetic identities, generative AI, and strategies for mitigating security threats. Andrew Bud shares insights on safeguarding enterprises, governments, and individuals from the growing misuse of AI technology, ensuring authentication processes remain accessible and effective. Key Takeaways Biometric identity verification is vital for remote-first interactions and reducing fraud. Deepfakes and synthetic identities are rising due to generative AI advancements. Awareness and preparedness in enterprises are lacking despite escalating risks. iProov offers accessible biometric authentication, ideal for governments and businesses. Deepfake threats impact workforce, contractors, and supply chains, requiring tailored solutions. Background checks, continuous monitoring, and proactive threat analysis can mitigate risks. Chapters 00:00 Introduction and Background 01:15 The Role of iProov in Biometric Identity Verification 02:16 The Shift to Remote Interactions 03:10 The Risks of Deepfakes and Synthetic Identities 06:04 The Accessibility of Deepfake Creation Tools 09:14 The Need for Awareness and Preparedness in Enterprises 20:51 The Rising Threat of Deepfake Technology 22:19 Implementing Identity Verification to Mitigate Deepfake Risks 23:14 iProov: Easy-to-Implement Biometric Authentication for Governments and Organizations 25:38 Securing Employees and Addressing Vulnerabilities in the Age of Deepfakes 30:30 Continuous Monitoring and Proactive Measures to Protect Against Deepfake Attacks Connect with Andrew Bud here: https://www.linkedin.com/in/andrewbud/ and learn more about iProov here https://www.iproov.com/ William Tincup LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/ Connect with WRKdefined on your favorite social network The Site | Substack | LinkedIn | Instagram | X | Facebook | TikTok Share your brand across the WRKdefined Podcast Network Learn more about your ad choices. Visit megaphone.fm/adchoices
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    47 m
  • The Future of Contingent Workforce Technology with Vidhya Srinivasan of Magnit
    Nov 7 2024
    Technology is reshaping the staffing industry, and we’re here to spotlight the innovation leading the way. Magnit’s AI-powered platform and their assistant, Maggi, are transforming workforce management for the modern age. We unpack the evolving landscape, challenges of outdated processes, and strategies to drive seamless integration. From understanding customer experience to tackling displacement challenges, the future of VMS and workforce management is here. In this episode, we look at Magnit, contingent workforce, technology, AI, workforce management, staffing industry, VMS, talent acquisition, gig economy, HR Tech, Change Management, Talent Strategy, Technology Integration, Customer Experience, Buying Questions, Displacement Challenges, Implementation Strategies. Takeaways Magnit's AI-driven platform is setting new standards in contingent workforce management. Maggi, Magnit's AI assistant, offers voice-command functionality for streamlined operations. Outdated processes in the staffing industry slow down efficiency and innovation. The gig economy is redefining workforce expectations and talent acquisition. Direct sourcing strategies are gaining traction for more personalized hiring. VMS solutions are evolving towards integrated, technology-enhanced frameworks. Effective change management is critical in adopting new HR Tech solutions. Understanding the ideal customer profile improves targeted tech adoption. Buyer engagement and key questions drive successful implementation. Candidate experience is essential for retaining and attracting top talent. Training and enablement support smooth transitions to new technologies. Chapters 00:00 Introduction to Magnit and Its Mission 02:59 Understanding Contingent Workforce Management 05:55 The Role of Technology in Workforce Management 08:53 Introducing Maggi: The AI Assistant 12:08 Challenges in the Staffing Industry 15:12 The Evolution of Workforce Dynamics 18:00 The Future of VMS and Technology Integration 21:02 Navigating the Changing Landscape of Workforce Management 27:37 Transitioning from SAS to HR Tech 28:52 Change Management in HR Tech 30:44 Understanding Talent Strategy 32:05 The Role of Technology in Talent Acquisition 34:15 Identifying the Perfect Customer 36:40 Integration with Existing Systems 38:01 Key Buying Questions for Prospects 41:30 Focusing on Candidate Experience 43:03 Addressing Displacement Challenges 47:08 Implementation Strategies for New Solutions Connect with Vidhya Srinivasan here: https://www.linkedin.com/in/vidhyasrinivasan/ William Tincup LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/ Connect with WRKdefined on your favorite social network The Site | Substack | LinkedIn | Instagram | X | Facebook | TikTok Share your brand across the WRKdefined Podcast Network Learn more about your ad choices. Visit megaphone.fm/adchoices
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    53 m
  • Revolutionizing Employee Workflows with AI: ServiceNow’s Blueprint for the Future of Work
    Oct 31 2024
    ServiceNow is leading the charge in HR tech, reimagining employee workflows with AI to simplify onboarding, enhance employee engagement, and promote continuous development. Gretchen Alarcon shares the vision behind ServiceNow's transformation, emphasizing AI’s role in delivering seamless experiences, streamlining workflows, and building trust in automated processes. In this episode, we look at employee workflows, onboarding, AI in HR, continuous engagement, employee experience, offboarding, and performance management as key elements driving ServiceNow's strategy. Gretchen explores how talent development, workflow automation, and re-recruiting contribute to a forward-thinking approach in the Future of Work. Key Takeaways ServiceNow has positioned itself as a leading AI platform for employee workflows. Advanced technology significantly enhances onboarding and engagement. Continuous engagement, including re-recruiting, boosts employee retention. Managers must be equipped to drive talent development with technology’s support. Offboarding impacts employer branding and alumni relations positively. ServiceNow’s focus on AI and innovation is reshaping HR technology standards. Chapters 00:00 Introduction to ServiceNow and Employee Workflows 03:40 Transforming Employee Onboarding Processes 09:37 The Role of AI in Enhancing Employee Experience 12:30 Continuous Engagement: The Concept of Re-Recruiting 15:05 The Manager's Role in Employee Development 17:16 Leveraging AI for Performance Reviews 18:34 The Importance of Skills in Talent Development 22:11 Addressing Employee Experience and Workflow Friction 24:23 The Role of Offboarding in Employer Branding 30:06 ServiceNow's Evolution and Future Directions 35:24 Innovations in Employee Workflows and AI Integration Connect with Gretchen Alarcon here: William Tincup LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/ Connect with WRKdefined on your favorite social network The Site | Substack | LinkedIn | Instagram | X | Facebook | TikTok Share your brand across the WRKdefined Podcast Network Learn more about your ad choices. Visit megaphone.fm/adchoices
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    40 m
  • How Brightside Helps Employees Beat Financial Stress and Boost Well-being
    Oct 24 2024
    Brightside is revolutionizing employee financial health by addressing financial stress with personalized coaching and innovative solutions. Focusing on enterprise companies and frontline workforces, their platform boosts well-being, reduces turnover, and aligns financial wellness with business goals—creating a healthier, more engaged workforce. In this episode, we look at financial health, employee well-being, financial stress, personalized assistance, financial wellness, productivity, and healthcare costs. These keywords are at the heart of how Brightside's platform supports companies and employees in improving their financial well-being and overall performance in the workplace. Key Takeaways: Brightside’s platform offers personalized financial coaching to reduce financial stress and improve employee well-being. The company addresses the financial needs of 70% of the population, focusing on financially unhealthy individuals. Brightside aligns financial wellness with business goals by reducing turnover and lowering healthcare costs. Financial literacy is a core component that helps employees make better financial decisions. Brightside works closely with enterprise companies and frontline workforces to deliver impactful solutions. The platform fosters a confidential and non-judgmental environment, promoting trust and employee engagement. Chapters 00:00 Introduction and Background 03:01 The Need for Financial Health Solutions 07:42 Addressing the Financially Sick 12:40 The Impact of Financial Stress on Health and Business 17:02 Promoting Financial Well-being and Behavior Change 19:51 The Problem of Financial Unhealthiness 21:27 Breaking Through Taboos and Building Trust 24:20 Making Financial Wellness Easier 26:34 Success Stories with Enterprise Companies 30:02 Life-Changing Impact on Individuals 31:48 Communicating and Intercepting at Choke Points 35:20 Aligning Employee Well-being with Company Goals 39:21 The Synergy Between Employee and Company Benefits Connect with Tom Span here: https://www.linkedin.com/in/tomspann/ Learn more about Brightside here: https://www.gobrightside.com/ William Tincup LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/ Connect with WRKdefined on your favorite social network The Site | Substack | LinkedIn | Instagram | X | Facebook | TikTok Share your brand across the WRKdefined Podcast Network Learn more about your ad choices. Visit megaphone.fm/adchoices
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    45 m