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In this first episode of the Mojo Monday series, Carly explores why mental fitness is a more empowering, actionable way to approach personal wellbeing. This series will cover the pillars of mental fitness, providing tools and strategies you can implement into your life to move up the mental fitness continuum.

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Today I chat with Amy Jacobson, an expert on emotional intelligence and author of two insightful books. We delve into the depths of understanding emotional intelligence and its important impact on both personal and professional landscapes. Amy shares her practical framework, insights from her latest book, and explores the pivotal role emotional intelligence plays in shaping our lives.

What You'll Learn:

Own It, Face It, Feel It, Ask It, Drive It: Amy outlines her five-step framework for mastering emotional intelligence, guiding us through the process of self-awareness and empathy to achieving effective communication and action.

Personal Impact: Understand how emotional intelligence affects personal relationships and learn how improving these skills can lead to more meaningful and harmonious interactions with loved ones.

Professional Dynamics: Discover the influence of emotional intelligence within the workplace, both among colleagues and in leadership roles, and how it can enhance workplace culture and performance.

Overcoming Challenges: Amy provides strategies for navigating difficult conversations and interpersonal conflicts, emphasising the importance of empathy and understanding in resolving issues.

Decoding Emotional Triggers: Gain insight into how childhood experiences and neural pathways affect emotional responses and learn methods to manage and adjust these responses effectively.

Key Takeaways:

• Emotional Intelligence is a Skill: It can be developed and honed over time with practice and awareness.
• Understand Your Emotions: Acknowledge and process emotions rather than suppress them to avoid building stress and tension.
• Empathy is Key: Truly understanding and feeling the perspectives of others is fundamental in enhancing emotional intelligence.
• Communication is Critical: Effective communication requires understanding that it's about delivering a message that resonates with the listener, not just expressing your own thoughts.

Take Action:

Explore Amy Jacobson's books for more comprehensive insights:

Emotional Intelligence: A Simple and Actionable Guide to Increasing Performance, Engagement, and Ownership

The Emotional Intelligence Advantage: Mastering Change and Difficult Conversations

To learn more about Amy Jacobson, her insights, and how to engage her for speaking engagements, visit her website: Amy Jacobson.

Support and Share:

If you're ready to embark on a journey towards enhancing your emotional intelligence, take the steps today to "Own it, Face it, Feel it, Ask it, and Drive it." This framework is not just a guide but a pathway to personal and professional excellence.

01:25 The Journey of Writing and Emotional Intelligence

05:06 Defining Emotional Intelligence

06:29 Emotional Intelligence and Neurodiversity

10:59 Impact of Emotional Intelligence in Personal Life

17:42 Emotional Intelligence in the Workplace

21:18 Framework for Building Emotional Intelligence

24:34 Embracing Reality and Control

25:15 Facing Emotions Head-On

27:49 Empathy and Understanding Others

32:16 Effective Communication Strategies

37:04 Implementing Emotional Intelligence

38:32 Navigating Difficult Conversations

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In this insightful conversation, I sit down with Captain George Dom, a retired U.S. Navy officer, to explore the essence of high trust leadership and its pivotal role in building high-performance teams. Captain Dom shares his extensive experience from his distinguished military career, including leading the renowned Blue Angels and teaching at Top Gun. Together, they delve into the principles of trust and how these can be effectively applied both in the military and corporate environments.

What You'll Learn:

The Foundation of Trust in Leadership:

Captain Dom offers a compelling look into his philosophy of trust, outlining five levels of trust that are vital for leadership and team cohesion. He emphasises the need for leaders to earn unconditional trust through consistent behaviour and openness.

The Power of Effective Communication:

Discover how clear, concise, and consistent communication helps in building and maintaining trust within teams. Dom and I highlight the importance of mutual understanding, where leaders must ensure they are understood and also convey that they understand their team members.

The Importance of Debriefing:

Paul Taylor and Captain Dom discuss the sacred practice of debriefing in aviation and how this routine ensures continuous improvement. This practice, they argue, is crucial not just for safety in aviation but for success in any high-stakes environment.

Transitioning from Military to Civilian Life:

Learn about the challenges and opportunities involved in transitioning from a structured military environment to the civilian world, and how the principles of trust and leadership remain relevant across these domains.

Building High-Performance Teams:

Through examples from his military career, Captain Dom illustrates how trust is not just a nice-to-have but a strategic imperative for any high-performing team. Whether flying jets or managing corporate teams, the principles remain the same.

Key Takeaways:

• Trust is Earned: It's a continuous commitment and starts with leaders demonstrating integrity and reliability.
• Character and Commitment: These are at the core of trust. Leaders must show they are committed to their teams, especially when challenges arise.
• Communication is Key: Effective leaders ensure that they communicate clearly with their teams, and also actively seek feedback and understanding.
• Shared Sacrifice Bonds Teams: Experiencing challenges together can strengthen team bonds and trust.
• High Trust Leads to High Performance: Trust allows teams to operate more efficiently and effectively, leading to better outcomes.

Resources:

For those looking to delve deeper into the concept of high trust leadership or to apply these strategies in their own teams, consider exploring Captain George Dom’s book "High Trust Leadership: Building High-Performance Teams."

Support and Share:

Connect with George Dom:

Website: georgedom.com

Book: High Trust Leadership - Building High-Performance Teams -

Whether you're a current leader, an aspiring one, or simply interested in enhancing your team dynamics, this discussion offers invaluable insights into fostering trust and achieving high-performance in any field.

01:00 Early Inspirations and Naval ROTC

02:54 Naval Aviation Career Highlights

05:50 Top Gun Experience and Training

13:44 The Importance of Debriefing

24:39 Transition to Civilian Life

27:42 High Trust Leadership

35:45 The Gift of Trust

36:04 Five Key Elements of Trust

37:04 Character: Walking the Talk

37:45 Commitment: Showing Up in Storms

38:59 Competence: Being Good at What You Do

40:54 Connection: Understanding Your Team

42:46 Communication: Clarity and Consistency

50:54 Rebuilding Trust in Leadership

56:47 High Trust Leadership and Personal Relationships

58:18 Respect for Military Personnel

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