Navigating Service Fees and Client Rights in the Beauty Industry

In this episode, we delve into the nuances of service fees and client rights within the beauty industry. The Jane’s discuss scenarios like additional charges for eyelash extensions and the ethical implications behind them. They differentiate between acceptable additional fees for services, such as removing poor-quality gel nails from other salons, and unjustified penalty fees. Additionally, the episode covers a case involving a client unable to retrieve her purchased hair extensions from a salon, emphasizing the importance of transparency and fairness in client-provider interactions. The hosts end with advice for service providers to welcome new clients and maintain professionalism.

In This Episode, You’ll Learn:

• Fee or Foul?: Jane and Jane break down the difference between fair service charges and questionable penalty fees in the beauty world.
• Ethics at the Chair: A real-talk conversation on transparency, client rights, and what ethical service really looks like.
• The Extension Dilemma: A cautionary tale about withheld hair extensions—and why clear policies matter.
• Professionalism is the Standard: Advice for welcoming new clients, maintaining trust, and keeping your business practices polished.

Join the Conversation:

If this episode moved you, share it with a friend, leave us a review, and remember to lead with kindness—both in and out of the salon.

Support the Podcast:

• Subscribe & leave a review on Apple Podcasts, Spotify, or wherever you listen!
• Share this episode with a fellow stylist!
• Follow me on Instagram

Links & Resources:

Visit The Blog | Book Your Chair at Mane Janes Salon | E-mail Us at hello@manejanes.com

In this episode, Jane and her friend Jane, from Mane Jane Salon, discuss various aspects of the beauty industry, covering topics such as salon amenities, chair rental vs. commission, and industry ego. They highlight the innovative approach of Mane Jane Salon, including flexible shift rentals and a fully stocked color bar. They also touch on the importance of keeping salon facilities updated and the benefits of coaching and education for independent stylists. The episode promises entertaining and candid conversations filled with humor and honesty.

In This Episode, You’ll Learn:

• Salon Real Talk: Jane and Jane break down the pros and cons of chair rental vs. commission—and everything in between.
• The Mane Jane Method: A look at the salon’s innovative shift rental model, fully stocked color bar, and why flexibility matters.
• Ego vs. Evolution: A candid conversation about industry ego, growth, and what it really takes to build a thriving salon culture.
• Style, Stock, and Support: From updated amenities to coaching for independents—how education and environment empower stylists.

Join the Conversation:

If this episode moved you, share it with a friend, leave us a review, and remember to lead with kindness—both in and out of the salon.

Support the Podcast:

• Subscribe & leave a review on Apple Podcasts, Spotify, or wherever you listen!
• Share this episode with a fellow stylist!
• Follow me on Instagram

Links & Resources:

Visit The Blog | Book Your Chair at Mane Janes Salon | E-mail Us at hello@manejanes.com

In this episode of 'Beauty Meets Brains', join Jane and Jane from Mane Jane Salon as they dive into the intersection of beauty, tech, and fashion while sharing candid and humorous stories. They reflect on their tough experiences with a previous boss, Beverly, who failed to support and show kindness to her team. The Janes emphasize the importance of genuine care, support, and communication in leadership. They also recount an encounter with a struggling business owner and the significance of aligning words with actions. Tune in for insightful advice, laughter, and lessons on fostering a positive work environment.

In This Episode, You’ll Learn:

• Behind the Chair & Beyond: Jane and Jane unpack the dynamic blend of beauty, tech, and fashion—with plenty of laughs along the way.
• When Leadership Misses the Mark: A candid reflection on working under an unsupportive boss and the lessons learned about what leadership shouldn’t look like.
• Walking the Talk: A powerful story about integrity, accountability, and why actions need to match your message—especially in business.
• Creating Culture with Care: Insightful advice on building a team culture rooted in kindness, communication, and real support.

Join the Conversation:

If this episode moved you, share it with a friend, leave us a review, and remember to lead with kindness—both in and out of the salon.

Support the Podcast:

• Subscribe & leave a review on Apple Podcasts, Spotify, or wherever you listen!
• Share this episode with a fellow stylist!
• Follow me on Instagram

Links & Resources:

Visit The Blog | Book Your Chair at Mane Janes Salon | E-mail Us at hello@manejanes.com

Join Jane and Jane, the fabulous duo from Mane Jane Salon, as they explore the intersection of beauty, industry, tech, and fashion. In this heartfelt episode, they discuss building meaningful, lasting relationships with salon clients and emphasize the importance of kindness. Jane shares an emotional and inspiring story about her client Melanie, a successful entrepreneur whose grace and generosity left a lasting impact. The episode underscores the value of staying committed to your professional shift, caring for clients deeply, and always keeping kindness at the forefront. Tune in for candid conversations, insightful advice, and a touching homage to a remarkable woman.

In This Episode, You’ll Learn:

• Kindness at the Core: Jane and Jane dive into why kindness is a cornerstone of lasting client relationships in the beauty industry.
• A Client’s Legacy: Hear the touching story of Melanie, a beloved client whose grace and generosity continue to inspire.
• Beauty Meets Purpose: Discover how tech, fashion, and heart-centered service intersect at Mane Jane Salon.
• Shifting with Intention: Insightful advice on staying grounded, showing up fully for your clients, and leading with love.

Join the Conversation:

If this episode moved you, share it with a friend, leave us a review, and remember to lead with kindness—both in and out of the salon.

Support the Podcast:

• Subscribe & leave a review on Apple Podcasts, Spotify, or wherever you listen!
• Share this episode with a fellow stylist!
• Follow me on Instagram

Links & Resources:

Visit The Blog | Book Your Chair at Mane Janes Salon | E-mail Us at hello@manejanes.com

In this episode, Jane and her friend Jane from Mane Jane Salon discuss the delicate dynamics between beauty professionals and their clients. They delve into the importance of honest communication and setting boundaries, sharing a personal story about Jane's longtime client, Betty, who abruptly switched to a different stylist without notice. Through this narrative, they highlight the emotional impact of such transitions and offer advice on how both beauty professionals and clients can handle similar situations with kindness and clarity. This episode is filled with heartfelt anecdotes, insightful advice, and a touch of humor, making it a must-listen for those in the beauty industry and beyond.

In this Episode, You’ll Learn:

• Boundaries = Balance: Why setting professional limits is essential for beauty pros
• When Loyalty Shifts: How to handle changes in long-term client relationships
• Talk It Out: The role of honest communication in maintaining healthy stylist-client dynamics
• A Graceful Goodbye: Tips for clients transitioning to a new stylist with respect
• The Emotional Side: Understanding and managing the feelings tied to client-stylist connections

Join the Conversation:

If this episode moved you, share it with a friend, leave us a review, and remember to lead with kindness—both in and out of the salon.

Support the Podcast:

• Subscribe & leave a review on Apple Podcasts, Spotify, or wherever you listen!
• Share this episode with a fellow stylist!
• Follow me on Instagram

Links & Resources:

Visit The Blog | Book Your Chair at Mane Janes Salon | E-mail Us at hello@manejanes.com

Exploring Beauty and Brains with the Fabulous Janes

Join Jane and her friend Jane, from Main Jane Salon, as they delve into the realms of beauty, tech, fashion, and industry insights. This episode promises open and honest discussions, packed with hilarious stories, valuable advice, and a touch of quirky humor. Tune in for a fun and informative experience where beauty meets brains.