Navigating Service Fees and Client Rights in the Beauty Industry

In this episode, we delve into the nuances of service fees and client rights within the beauty industry. The Jane’s discuss scenarios like additional charges for eyelash extensions and the ethical implications behind them. They differentiate between acceptable additional fees for services, such as removing poor-quality gel nails from other salons, and unjustified penalty fees. Additionally, the episode covers a case involving a client unable to retrieve her purchased hair extensions from a salon, emphasizing the importance of transparency and fairness in client-provider interactions. The hosts end with advice for service providers to welcome new clients and maintain professionalism.

In This Episode, You’ll Learn:

• Fee or Foul?: Jane and Jane break down the difference between fair service charges and questionable penalty fees in the beauty world.
• Ethics at the Chair: A real-talk conversation on transparency, client rights, and what ethical service really looks like.
• The Extension Dilemma: A cautionary tale about withheld hair extensions—and why clear policies matter.
• Professionalism is the Standard: Advice for welcoming new clients, maintaining trust, and keeping your business practices polished.

Join the Conversation:

If this episode moved you, share it with a friend, leave us a review, and remember to lead with kindness—both in and out of the salon.

Support the Podcast:

• Subscribe & leave a review on Apple Podcasts, Spotify, or wherever you listen!
• Share this episode with a fellow stylist!
• Follow me on Instagram

Links & Resources:

Visit The Blog | Book Your Chair at Mane Janes Salon | E-mail Us at hello@manejanes.com

In this episode, Jane and her friend Jane, from Mane Jane Salon, discuss various aspects of the beauty industry, covering topics such as salon amenities, chair rental vs. commission, and industry ego. They highlight the innovative approach of Mane Jane Salon, including flexible shift rentals and a fully stocked color bar. They also touch on the importance of keeping salon facilities updated and the benefits of coaching and education for independent stylists. The episode promises entertaining and candid conversations filled with humor and honesty.

In This Episode, You’ll Learn:

• Salon Real Talk: Jane and Jane break down the pros and cons of chair rental vs. commission—and everything in between.
• The Mane Jane Method: A look at the salon’s innovative shift rental model, fully stocked color bar, and why flexibility matters.
• Ego vs. Evolution: A candid conversation about industry ego, growth, and what it really takes to build a thriving salon culture.
• Style, Stock, and Support: From updated amenities to coaching for independents—how education and environment empower stylists.

Join the Conversation:

If this episode moved you, share it with a friend, leave us a review, and remember to lead with kindness—both in and out of the salon.

Support the Podcast:

• Subscribe & leave a review on Apple Podcasts, Spotify, or wherever you listen!
• Share this episode with a fellow stylist!
• Follow me on Instagram

Links & Resources:

Visit The Blog | Book Your Chair at Mane Janes Salon | E-mail Us at hello@manejanes.com

In this episode of 'Beauty Meets Brains', join Jane and Jane from Mane Jane Salon as they dive into the intersection of beauty, tech, and fashion while sharing candid and humorous stories. They reflect on their tough experiences with a previous boss, Beverly, who failed to support and show kindness to her team. The Janes emphasize the importance of genuine care, support, and communication in leadership. They also recount an encounter with a struggling business owner and the significance of aligning words with actions. Tune in for insightful advice, laughter, and lessons on fostering a positive work environment.

In This Episode, You’ll Learn:

• Behind the Chair & Beyond: Jane and Jane unpack the dynamic blend of beauty, tech, and fashion—with plenty of laughs along the way.
• When Leadership Misses the Mark: A candid reflection on working under an unsupportive boss and the lessons learned about what leadership shouldn’t look like.
• Walking the Talk: A powerful story about integrity, accountability, and why actions need to match your message—especially in business.
• Creating Culture with Care: Insightful advice on building a team culture rooted in kindness, communication, and real support.

Join the Conversation:

If this episode moved you, share it with a friend, leave us a review, and remember to lead with kindness—both in and out of the salon.

Support the Podcast:

• Subscribe & leave a review on Apple Podcasts, Spotify, or wherever you listen!
• Share this episode with a fellow stylist!
• Follow me on Instagram

Links & Resources:

Visit The Blog | Book Your Chair at Mane Janes Salon | E-mail Us at hello@manejanes.com