Today, we’re tackling one of leadership's hardest and most important moments: what to do when someone on your team drops the ball. You’ll learn a 4-step framework to handle missed goals with compassion and clarity—without shaming your team or lowering your standards. We’ll talk about the emotional tension between kindness and accountability, and how to navigate it with confidence.You'll walk away with:-A clear script for naming the miss without blame-Questions that invite reflection (not excuses)-Coaching strategies to move forward with structure-Ways to reinforce accountability while strengthening trustWhether you're a seasoned leader or new to management, this episode will help you handle hard conversations in a way that builds your culture—not breaks it.

[ FREE RESOURCES ]

👉 Watch my FREE TRAINING on how to empower your team to STOP needing you for every answer and directive: https://www.heykaralist.com/workshop

👉 Get a FREE guide to the BEST way to start your meetings: https://www.heykaralist.com/kickoff

👉 Subscribe to get new content, freebies, and tips directly in your inbox: https://www.heykaralist.com/newsletter[ WORK WITH ME ]

🔥 Want to build a happy and high performing team so you can go on a vacation? Join my signature program, Empowered Teams Academy at: https://www.heykaralist.com/eta

Want to build a stronger, more motivated team? Most leaders default to vague praise like “good job”—but that’s not enough. In this episode, leadership coach Kara List shares 3 practical coaching strategies that will completely shift how your team hears feedback and responds. You’ll learn how to train your brain to spot what’s going right, how to coach for connection, development, and culture, and how to use everyday moments to create real transformation.

🎯 Perfect for:

✔️ Managers and team leaders

✔️ Culture builders

✔️ Leaders who want to give better feedback

✔️ Anyone tired of feeling like praise falls flat

[ FREE RESOURCES ]

👉 Watch my FREE TRAINING on how to empower your team to STOP needing you for every answer and directive: https://www.heykaralist.com/workshop

👉 Get a FREE guide to the BEST way to start your meetings: https://www.heykaralist.com/kickoff

👉 Subscribe to get new content, freebies, and tips directly in your inbox: https://www.heykaralist.com/newsletter

[ WORK WITH ME ]

🔥 Want to build a happy and high performing team so you can go on a vacation? Join my signature program, Empowered Teams Academy at: https://www.heykaralist.com/eta

Your employee just got defensive—now what? In this episode, you'll learn exactly what to say and do when a team member shuts down, pushes back, or gets emotional during feedback conversations.If you've ever struggled with employees who take feedback personally or derail productive conversations, this is for you. Whether you're a new manager, experienced leader, or HR professional, these communication tips will help you stay calm, build trust, and give feedback that actually sticks. We'll walk through:

• • Why employees get defensive
• • What NOT to say
  • How to respond without escalating
• • The exact phrases to keep the conversation on track
• 
  

• [ FREE RESOURCES ]

  👉 Watch my FREE TRAINING on how to empower your team to STOP needing you for every answer and directive: https://www.heykaralist.com/workshop

  👉 Get a FREE guide to the BEST way to start your meetings: https://www.heykaralist.com/kickoff

  👉 Subscribe to get new content, freebies, and tips directly in your inbox: https://www.heykaralist.com/newsletter

  
  

  [ WORK WITH ME ]

  🔥 Want to build a happy and high performing team so you can go on a vacation? Join my signature program, Empowered Teams Academy at: https://www.heykaralist.com/eta

In today's episode, I'm sharing the real reason being a nice boss might be holding you — and your team — back.

We’ll discuss why “nice” leadership often leads to frustration, resentment, and underperformance and how to shift toward kind leadership that drives real growth, trust, and results.

You’ll learn:

✨ The difference between being nice and being kind

✨ How to handle missed deadlines or tough conversations without losing your compassion

✨ A simple 3-step framework (Notice, Name, Navigate) to lead with clarity and care

✨ Why your team deserves truth, direction, and real support — not just surface-level encouragement

If you're ready to stop people-pleasing and start leading with kindness, courage, and clarity, you're in the right place. Let's jump in!

[ FREE RESOURCES ]

👉 Watch my FREE TRAINING on how to empower your team to STOP needing you for every answer and directive: https://www.heykaralist.com/workshop

👉 Get a FREE guide to the BEST way to start your meetings: https://www.heykaralist.com/kickoff

👉 Subscribe to get new content, freebies, and tips directly in your inbox: https://www.heykaralist.com/newsletter

[ WORK WITH ME ]

🔥 Want to build a happy and high performing team so you can go on a vacation? Join my signature program, Empowered Teams Academy at: https://www.heykaralist.com/eta

Are you a small business owner or entrepreneur trying to grow your team—but you’re buried in tasks and have zero time to figure it all out?

This episode is your lifeline.In this powerful conversation, I sit down with Layla Pomper of ProcessDriven to talk about:

✅ How to delegate when you're overwhelmed

✅ What roles you should be wearing as a founder

✅ The first steps to building a team you trust

✅ How to create systems and SOPs that actually work

✅ Why documenting processes is the secret to freedom

✅ How to build a self-sufficient team (so you can finally take that vacation)

Suppose you’re trying to scale your small business without losing your mind. In that case, this episode is packed with practical tips, mindset shifts, and time-saving strategies that will help you systemize your business, build a strong team, and stop being the bottleneck. Whether you’re just starting to hire or looking to improve your delegation and operations, you’ll walk away with tools you can use today.

Resources mentioned in this episode:

GET YOUR 60 Minute FREE Master Class with Layla and Process Driven: https://www.processdriven.co/kara

CHECK OUT PROCESS DRIVEN ON YOUTUBE: https://www.youtube.com/@UCDr-9ViL8OpJsOXXrY1bbOw

CONNECT WITH LAYLA POMPER ON LINKED IN: https://www.linkedin.com/in/laylapomper/

[ FREE RESOURCES ]

👉 Watch my FREE TRAINING on how to empower your team to STOP needing you for every answer and directive: https://www.heykaralist.com/workshop

👉 Get a FREE guide to the BEST way to start your meetings: https://www.heykaralist.com/kickoff

👉 Subscribe to get new content, freebies, and tips directly in your inbox: https://www.heykaralist.com/newsletter

[ WORK WITH ME ]

🔥 Want to build a happy and high performing team so you can go on a vacation? Join my signature program, Empowered Teams Academy at: https://www.heykaralist.com/eta

What is momentum and how do we get it and keep it as business leaders? Today, John Meyer joins the Culture Keepers Podcast to give some actionable tips to help us figure out what is working and KEEP DOING IT!Videos & resources mentioned in this episode:🔗 John Meyer's "30 DAY MONTH OF LESS" CHALLENGE: https://leadmore.kit.com/less

🔗 Connect with John on Linked In: https://www.linkedin.com/in/johntmeyer/

🔗 Connect with John on Instagram: https://www.instagram.com/johntmeyer/

🔗 Connect with John on YouTube: https://www.youtube.com/@johntmeyer_ [ FREE RESOURCES ] 👉 Watch my FREE TRAINING on how to empower your team to STOP needing you for every answer and directive: https://www.heykaralist.com/workshop

👉 Get a FREE guide to the BEST way to start your meetings: https://www.heykaralist.com/kickoff

👉 Subscribe to get new content, freebies, and tips directly in your inbox: https://www.heykaralist.com/newsletter[ WORK WITH ME ] 🔥 Want to build a happy and high-performing team so you can go on a vacation? Join my signature program, Empowered Teams Academy at: https://www.heykaralist.com/eta

If you want a thriving workplace culture, the best way to get there is through simple, everyday habits of culture building. This episode walks you through how to consistently strengthen your workplace culture with small, manageable steps.

Learn how to break free from the all-or-nothing trap, overcome setbacks, and build habits that empower your team to thrive. You'll also get actionable tips on how to make culture-building easy, attractive, and satisfying, so you can stay motivated and see results.

Whether you're a seasoned leader or just starting out, these simple strategies will help you lead with confidence and build a team culture that lasts.

🚀 FREE GUIDE: Kickstart Connection in Your Staff Meetings Grab my Connected Meetings Kickoff Guide to instantly improve team culture! ⁠https://www.heykaralist.com/kickoff

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📌 Website: ⁠https://www.heykaralist.com⁠

📌 Podcast: The Culture Keepers Podcast 🎙️

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📌 LinkedIn: https://www.linkedin.com/in/heykaralist/

Hey there and welcome to the Culture Keepers podcast. I’m Kara List, your leadership coach, and this podcast is your go-to place for real, practical strategies to build empowered, high-performing teams so you can step out of the weeds, and lead with more confidence, less chaos, and a clearer vision.

There is A LOT of leadership advice out there—some really good, and some I am glad I passed on. Not all advice works in real life, and as leaders, it’s crucial to filter out what truly helps you and your team. Today I share 5 pieces of bad leadership advice that I’m glad I didn’t listen to—and I’m excited to share why these leadership tips can actually make leadership harder, not easier!

📧 Join my Leadership Link Email Club: For GOOD ADVICE filled with actionable leadership tips every week, sign up for my free Leadership Tips newsletter at https://www.heykaralist.com/newsletter

🚨 Challenge of the Week: Think about which of these 5 pieces of advice you’ve been following. Is it working for you? Drop a comment or message me on Instagram or LinkedIn—I’d love to hear your thoughts and connect!

🔑 Related Videos:

How To Give Helpful Critique Without Sugarcoating It: https://www.youtube.com/watch?v=DC8mmSIzfNg&t=1s

Find me on Instagram: / heykaralist

Let's Connect: https://www.heykaralist.com/connect

Hey there and welcome to the Culture Keepers podcast. I’m Kara List, your leadership coach, and this podcast is your go-to place for real, practical strategies to build empowered, high-performing teams so you can step out of the weeds, and lead with more confidence, less chaos, and a clearer vision.