"We have to scale." ~ Ben Baker

Ben and Syya dive deep into one of the most pressing questions in modern business: Can you automate without losing authenticity? 🤖❤️

Discover why people—not just processes—are the true X factor in business success. From AI-driven customer service to the danger of turning your brand into a faceless machine, this conversation unpacks how to scale without sacrificing soul.

#GnawOnThis:

✅ Are you really caring for your clients—or just saying you are?

✅ Is your automation actually hurting your customer experience?

✅ How can you use AI thoughtfully to boost retention and satisfaction?

Calling All: Startup founder, service provider, or marketing pro, this episode delivers bite-sized wisdom on building tech-enabled, human-centered businesses that stand out in a crowded marketplace.

👉 Listen now to learn how to strike the perfect balance between efficiency and empathy.

#CustomerExperience #BusinessAutomation #AIinBusiness #HumanTouch #CXStrategy #SmallBusinessTips #EntrepreneurPodcast #CustomerRetention #BusinessBites

"I solve problems." - Ben Baker

Ben and Syya dive into what it really takes to stand out in a saturated market. From knowing your unique value to solving your clients’ actual problems and explore how differentiation isn’t just a strategy: it’s a mindset.

#GnawOnThis hot take? Why your pricing should reflect your expertise, not just the going rate, and how changing the conversation around value can help you avoid being seen as a commodity. They also cover the power of finding your niche, understanding your audience, and saying no to clients who aren’t the right fit.

Whether you're a founder, consultant, or creative, this episode is your reminder that people are not just products!

#GnawOnThis:

* How to define and communicate your unique value

* Why solving problems beats selling features

* The truth about pricing and perceived value

* How to attract the right clients, not just any clients

* Ways to shift your positioning in a noisy marketplace

Join us for a candid, no-fluff conversation that will help you build a business that gets noticed—without shouting louder.

"The way we communicate varies." - Ben Baker

Ben and Syya dig into the real reason your message isn’t landing... and how to fix it. 🚀

From misunderstood memos to leadership blind spots, they unpack the human side of communication breakdowns with humor, heart, and hard-earned wisdom. It doesn't matter what level you're in, founder, manager, or just trying to get your team to respond to emails (we see you!), this episode is your cheat code for clear, compelling communication.

💡 Key Takeaways:

* People are the X-factor—master communication, master connection.

* Listening ≠ hearing. True understanding is the goal.

* The “billboard analogy” that makes your message stick.

* Leadership requires knowing why people act—not just what they do.

* If everything’s a priority… nothing really is.

* Learn the art of aligning goals for better collaboration and stronger teams.

* Speak in a way that others want to listen—it's all about relevance and resonance.

👂 Ready to stop talking into the void and start being heard? Hit play and let’s redefine what communication really means in business today!

🔔 Subscribe for more business smarts with bite-sized brilliance! It's FREE!

✨ Join us every Tuesday at 11:00am EST for our 15 minutes chats!

#Leadership #EmotionalIntelligence #BusinessCommunication #GnawOnThis

"Respect your emotions in high volatile moments." - Syya

Ben and Syya dive deep into the hidden forces that shape success: human behavior. From leading teams to managing personal reactions under pressure, they break down why mastering your mindset and emotions is the ultimate business advantage.

👥 Takeaways include:

* Emotional intelligence is your leadership superpower.

* Respecting emotions in real time leads to smarter decisions.

* Solutions or Complaints: Bring answers, not just problems.

* Communication isn't optional — it’s survival.

* Understanding where people come from creates better teams.

This episode is a fun one to challenge ourselves with the tools to navigate challenges, drive results, and build stronger relationships — professionally and personally.

✨ Join us every Tuesday for our 15 minutes chats!

#BusinessMindset #LeadershipDevelopment #EmotionalIntelligence

Ben and Syya are back in their pursuit to help others get the results they want in business communication and social media.

So, they're back for Part 2 on talking about the importance of GOOD AUDIO for podcasts, interviews and meetings. Yup, we said it: meetings.

💡 Key Takeaways:

* According to Syya - Please just get a cheap mic. It's better than the laptop.

This is not an episode to promote microphones, but if you want your message to be heard, minimizing distractions helps! Don't agree? Tell us what you think!

👉 Final thought from Syya - You'll make sound engineers and editors happier if your audio is good from the start.

#BusinessPodcast #audio #interview #communication

In this episode of Gnaw On This Business Bytes, Ben and Syya dive into the uncomfortable truth: change isn’t coming—it’s already here. From the psychology behind why humans resist change, to the real-world importance of adapting to new technologies, this episode is a must-watch for anyone wanting to stay relevant in business and in life.

💡 Key Takeaways:

* Why people are the ultimate X-factor in life and business

* How our habits hold us back from necessary growth

* Why tech isn't optional—it's the lifeline of modern relevance

* The hidden cost of waiting for a crisis to make a change

* How to build a culture of resilience, adaptability, and innovation

If you’ve ever felt overwhelmed by the pace of change, this conversation will inspire you to reframe your mindset, embrace continuous learning, and see adaptability as your biggest asset.

👉 Don’t just survive the change—lead it.

#BusinessPodcast #AdaptToChange #Innovation #Resilience #TechInBusiness #PersonalGrowth #FutureOfWork

"AI is going to happen no matter what." - Ben Baker

Let’s get real: the job hunt is no longer just about a polished resume and a firm handshake. In this episode, Ben and Syya dive headfirst into the messy, fascinating, and sometimes downright absurd world of hiring in the AI age.

✨ From why your social media might land you a job (or get you ghosted) to how referrals beat resumes, this episode dishes out the tea on everything from ageism in hiring to the rise of gig work.

💡 Spoiler alert: AI is everywhere, but humans are still the X factor.

What you’ll walk away with:

🚀 Why resumes are getting replaced by algorithms and attitude

📱 How your TikTok might matter more than your GPA

🤖 The good, the bad, and the cringey of AI in hiring

👵 The truth about age bias and second acts in your career

💼 Why gig and consulting work might just be your ticket to freedom

📣 And how companies need to stop hiring like it’s 1999

If you're a job seeker, career changer, or just wondering if your LinkedIn posts are helping or hurting, this one’s for you.

👉 Hit that play button. Your career might just thank you.

#HiringTrends #FutureOfWork #AIinHiring #JobSearchTips #CareerAdvice #SocialMediaMatters #ResumeTips #GigEconomy #Ageism #RecruitmentRevolution

"Ignorance is bliss." - Ben Baker

Is honesty always the best policy? In this thought-provoking episode of Gnaw On This Business Bites, hosts Ben and Syya dive into the complex world of deception in business and everyday life. 🤯

They tackle:

🔹 The ethical gray areas of lying

🔹 How honesty impacts relationships and trust

🔹 The fine line between protecting feelings and telling the truth

With humor and real-world examples, they explore whether deception can ever be justified. Don't miss this insightful discussion!

🔔 Subscribe for more bite-sized business wisdom!

🎧 Listen now: [Insert link]

#BusinessPodcast #Honesty #Ethics #Trust #Communication