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Join us on this episode of the Inspection Empire Builder Podcast as we dive into the world of inspection software with Jeff Jones, the founder and CEO of QuickInspect. Jeff shares his journey from a tech industry veteran to building a scalable, all-in-one platform designed to streamline and grow home inspection businesses. From intuitive report writing to robust support for solo and multi-inspector firms, QuickInspect is redefining efficiency in the industry. Whether you’re a solopreneur or managing a growing team, this episode explores how technology can enhance accuracy, speed, and business growth while keeping your operations seamless.

Discover how QuickInspect’s enterprise-grade foundation supports everything from same-day reporting to upcoming team management features, and learn why Jeff’s unique perspective as a technologist sets this platform apart. With a focus on user-friendly design, responsive customer support, and integrations like payment processing and e-signatures, QuickInspect is built to scale with your business. Tune in to hear actionable insights on leveraging technology to save time, boost profitability, and focus on what matters most—delivering exceptional service to your clients.

Main Points Featured in the Episode:

• Comprehensive Platform: QuickInspect offers an all-in-one solution with report writing, scheduling, invoicing, payment processing, and e-signature capabilities, customizable to fit your business needs.

• Scalable Technology: Built with an enterprise-grade foundation, QuickInspect supports growth from solo inspectors to multi-inspector firms, with upcoming team management features.

• User-Friendly Design: The platform’s intuitive UX/UI, likened to an “Apple experience,” allows inspectors to import templates and narratives easily, enabling same-day report delivery.

• Responsive Support: QuickInspect provides top-notch customer support, with responses often within minutes, ensuring inspectors’ needs are met promptly.

• Business Growth Focus: Beyond software, QuickInspect offers resources like seminars and one-on-one support to help inspectors build better businesses through digital strategies.

“Our differentiator is how we’re architected and our ability to build better technology. We focus on supporting the customer and driving the product in the direction they want, ensuring it grows with them.” - Jeff Jones

Watch on YouTube: https://youtu.be/l0gctoXdRlg⁠

To connect with IEB using the following links:

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Email: support@iebcoaching

To connect with Matt Williams use the following links:

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Email: matt@dciabq.com

Scaling Your Inspection Business with QuickInspect: A Game-Changing Platform

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In this episode, Matt Williams interviews Jamie Ward from Simple Solutions Call Center, discussing the intricacies of sales, customer service, and the evolution of the call center industry. Jamie shares her journey from a sales position in the home inspection industry to founding her own call center, highlighting the importance of identifying market gaps and providing tailored solutions. The conversation delves into the significance of follow-up strategies, automated upselling, and the necessity of educating staff to enhance client interactions. Additionally, they explore the impact of technology on communication and the advantages of remote work in expanding talent acquisition. In this conversation, Jamie Ward discusses the transition to remote work, the hiring and training processes for remote teams, and the importance of creating a positive work environment. She emphasizes the need for effective communication and customer service in the home inspection industry, highlighting the balance between employee satisfaction and performance. Jamie also shares insights on building trust with clients and the comprehensive role of call centers in supporting businesses.

Watch on YouTube: https://youtu.be/l0gctoXdRlg

Contact IEB -
- web: www.iebcoaching.com
- email: support@iebcoaching
- social: @iebcoaching


Contact Matt -
- email: matt@dciabq.com
- IG: @the.matthew.williams

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In this episode of the Empire State of Mind podcast, host Matt Williams engages with Kyle Jensen and Carl Mayer, two home inspectors navigating the challenges of scaling their businesses. They discuss the importance of accountability, the decision to hire, and the significance of soft skills in the hiring process. The conversation also touches on the dynamics of involving family in the business and personal journeys from corporate America to entrepreneurship in the home inspection industry. In this engaging conversation, Matthew Williams shares his journey into the home inspection industry, discussing her experiences, challenges, and strategies for success. The dialogue explores the importance of networking, the significance of mindset and personal growth, and the lessons learned about work-life balance. The speakers emphasize the value of creating a strong company culture and the need for consistent effort in business development. They also reflect on the importance of prioritizing relationships and maintaining a healthy work-life balance while navigating the complexities of entrepreneurship.

Contact IEB -
- web: www.iebcoaching.com
- email: support@iebcoaching
- social: @iebcoaching


Contact Matt -
- email: matt@dciabq.com
- IG: @the.matthew.williams