Episodios

  • If It Sucks On Mobile, Forget It | Chris Malta's EBiz Insider Podcast
    Jul 6 2025

    If your store is a nightmare on a phone, you’re not just missing sales. You’re practically handing them to someone else. Bad mobile experience? That's the fastest way to lose buyers before they even see what you're selling. And if you’re running a home-based business, every single lost click hurts.

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    6 m
  • How To Use Competitor Research | Chris Malta's EBiz Insider Podcast
    Jul 6 2025

    Running your online store without checking out the competition is like playing darts blindfolded in a wind tunnel. Sure, you might hit something, but odds are you’ll just put a hole in your drywall and call it “data.” Competitor research isn’t about copying what everyone else is doing. It’s about seeing what actually works, figuring out what doesn’t, and using that intel to stop wasting your time on products only your mom would buy.

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    5 m
  • Customer Service IS Marketing | Chris Malta's EBiz Insider Podcast
    Jul 6 2025

    If you think customer service is something you have to do after the sale, you're already missing the whole point. For a small online business, good service is your marketing. It’s your reputation. It’s the difference between being remembered and being refunded.

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    5 m
  • Building a Loyal Customer Base | Chris Malta's EBiz Insider Podcast
    Jul 6 2025

    If your online store treats customers like one-night stands, you’re not running a business. You’re running a revolving door to nowhere. Loyalty isn’t some feel-good bonus. It’s your freaking profit engine. Especially when you’re selling from your kitchen table, loyalty is what keeps your business breathing without giving you a stress ulcer.

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    6 m
  • The Psychology of Scarcity | Chris Malta's EBiz Insider Podcast
    Jul 5 2025

    If you’re not using scarcity tactics in your online store, you’re basically handing money back to the internet. Scarcity isn’t sleazy. It’s not about being that guy screaming “LAST CHANCE!” in neon. It’s about lighting a fire under people’s butts so they actually click “Buy Now” instead of wandering off to look at cat videos.

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    5 m
  • Why Your Checkout Loses Money | Chris Malta's EBiz Insider Podcast
    Jun 28 2025

    If your checkout process is clunkier than a busted shopping cart, you’re flushing sales whether you know it or not. A bad checkout doesn’t just hurt your conversion rate. It breaks trust, frustrates buyers, and kills momentum right at the point where people are ready to give you money. For a home-based ecommerce store, this is the last place you want to screw up.

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    6 m
  • Social Proof Boosts Sales | Chris Malta's EBiz Insider Podcast
    Jun 28 2025

    If your store doesn’t have a single customer review, you’re basically telling shoppers, “Trust me, I swear.” Spoiler: they won’t. Social proof isn’t optional. It’s one of the fastest ways to build trust and actually get people to click the buy button. And if you’re running this thing from your living room, it’s how you compete with brands that have warehouse lighting and coffee budgets bigger than your monthly sales.

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    6 m
  • The Danger of Overpromising | Chris Malta's EBiz Insider Podcast
    Jun 28 2025

    If your marketing sounds like it belongs in a late-night infomercial, something’s off. Overpromising doesn’t make you look confident. It makes you look unreliable. When you say your pet beds last forever, ship tomorrow, and fix every problem your customer’s ever had, you’re not building trust. You’re setting yourself up for returns, refunds, and bad reviews.

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    6 m