Customer Service IS Marketing | Chris Malta's EBiz Insider Podcast Podcast Por  arte de portada

Customer Service IS Marketing | Chris Malta's EBiz Insider Podcast

Customer Service IS Marketing | Chris Malta's EBiz Insider Podcast

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If you think customer service is something you have to do after the sale, you're already missing the whole point. For a small online business, good service is your marketing. It’s your reputation. It’s the difference between being remembered and being refunded.

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