In this final episode, Shargiil discusses the chapters centred on communication, transparency, partnerships, and collaboration within ESG strategies. He emphasises the significance of clear, concise, and concrete communication.

The discussion highlights the value of sharing relatable stories about ESG metrics, such as converting tons of CO2 into understandable equivalents for stakeholders.

The conversation stresses the importance of companies being transparent about their assumptions and progress, drawing comparisons to financial reporting to prevent accusations of 'greenwashing.' They also cover the critical role of internal communication in embedding ESG culture within organisations.

Emphasising the role of employees, Shargiil advocates for ESG awareness and integrating sustainability into corporate culture.

The episode concludes with a focus on the necessity of partnerships and collaboration, stating that achieving sustainability goals is unfeasible without them. Finally, the hosts encourage listeners to engage with and explore ESG topics, highlighting the significance of commencing their sustainability journeys.

Shahjil Bashir, Chief Sustainability Officer of First Abu Dhabi Bank, discusses his newly published book 'From Vision to Impact,' which focuses on implementing sustainability in businesses.

This episode establishes that senior leadership commitment is the fundamental cornerstone of any successful sustainability initiative within organisations. Bashir highlights the differences between ESG factors, which serve as a tool for assessing the environmental, social, governance, and broader sustainability ethos, encompassing long-term viability and ethical business practices.

There are five critical roles that boards and senior management must fulfil: setting vision and strategy, ensuring accountability and oversight, managing risks as well as identifying opportunities, maintaining transparency in reporting, and cultivating cultural influence throughout the organisation. Companies such as Unilever, Tesla, and Patagonia are used as brilliant examples of how committed leadership drives meaningful sustainability transformations.

To secure leadership buy-in, Shargiil recommends linking sustainability to core business goals, providing comprehensive education, demonstrating both risks and opportunities, and showcasing immediate wins. The concept of "tone from the top" emerges as crucial; leaders must embody sustainability in their decisions and actions, not merely endorse it verbally.

The episode concludes with a stakeholder analysis that demonstrates how sustainability impacts employees, customers, shareholders, and regulators, reinforcing the importance of leadership commitment in navigating today's interconnected business environment. Without proper leadership commitment, sustainability remains merely aspirational rather than transformational, making this commitment essential for organisations seeking meaningful environmental and social impact.

Balancing ‘People, Planet, and Profit’ is difficult, but imperative for a long-lasting, sustainable business.

In this episode, Shargiil discusses Chapters 7 and 8 of his book, focusing on measurement, reporting, and continuous improvement in sustainability. He begins by stressing the fundamental importance of measurement in assessing whether an organisation is succeeding or failing in its sustainability journey.

Setting clear KPIs (Key Performance Indicators) is essential. They must be embedded within business objectives and broken down across departments to ensure collective progress.

Bashir argues that internal reporting must happen regularly, not just annually, as many firms currently do. This is to ensure that they are always on the right track, and to illustrate weaknesses, strengths and how to improve upon them.

The episode also highlights the importance of third-party assurance in validating ESG data, thereby enhancing credibility and reducing the risk of greenwashing. Shargiil differentiates between intentional greenwashing and honest mistakes resulting from immature data practices, advocating for a learning mindset over punitive responses.

With evolving global challenges, changing stakeholder expectations, and regulatory shifts, companies must be agile and adjust quickly and effectively. This emphasises the need for frequent performance checks within a business.

Shargiil emphasises that sustainability should not be viewed as a temporary project or trend, but rather as a core business discipline, integrated into annual planning cycles and aligned with broader business objectives. While new priorities, such as AI or geopolitical concerns, may dominate headlines, sustainability remains a long-term necessity.

This episode explores the importance of integrating sustainability into a company's core operations and products, using digitalisation as an analogous example. Shargiil emphasises that sustainability is not just about words or a standalone concept; it needs to be fully integrated and embedded into every aspect of operation, similarly to how digitalisation has.

They also talk about how businesses fell due to them not adapting to the market, with Blockbuster being a good example of this, offering a good reminder of what can happen if you fail to change. Bashir argues that this is also happening now, with companies like IKEA, which commit to using renewable resources and recycling, thriving. Companies that demonstrate higher sustainability tend to have higher returns. Sustainability is hugely attractive to not only investors but also consumers, especially in a more environmentally and socially aware world.

The important role of Chief Sustainability Officers (CSOs) is also discussed, as they help organisations strive towards sustainability. Their visionary leadership can help introduce and implement sustainable practices throughout an organisation, leading to long-term success and relevance. Sustainability, although it may incur initial costs, will ultimately yield long-term savings benefits. Shargiil states that sustainability should be so ingrained in a company and its people that, in the future, the job of a CSO should be completely different.

This episode examines the intricacies and significance of crafting a robust ESG (Environmental, Social, and Governance) strategy that harmonises with both internal objectives and external expectations. Despite its perceived complexity, an ESG strategy is no different from any other business strategy. Setting a clear roadmap, prioritising short-term, medium-term, and long-term goals, and making these goals quantifiable is the key to success.

L'Oreal and Unilever are mentioned to demonstrate the importance of integrating ESG principles, with Unilever's initiative encouraging its associates to help limit environmental damage, as well as through annual performance reviews. The UN’s sustainability goal also plays a significant role, becoming more relevant than ever due to factors such as climate change, social inequality, and environmental degradation, to set a blueprint for a better and more sustainable future.

Shargiil mentions the importance of linking ESG goals to core business functions such as finance, HR, procurement, and operations to ensure cross-functional buy-in, as well as advocates for embedding sustainability into corporate governance through dedicated committees or ESG departments. Strategies are dynamic and reviewed periodically to adapt to changes in regulations, market trends, and stakeholder expectations.

The conversation reinforces the idea that a clear, integrated, and well-communicated ESG strategy is crucial for long-term success and sustainability. By crafting thoughtful, data-driven strategies, companies can improve risk management, access capital, enhance brand loyalty, and future-proof their operations.

The vital role of Stakeholders cannot be overstated. This includes employees, customers, suppliers, investors, regulators, and communities, all of whom play a crucial role in building trust, gaining insights, and ensuring alignment with sustainability goals.

For customers, transparent communication about ethical sourcing, climate action, or social impact builds loyalty and trust. Modern consumers are increasingly conscious, often choosing brands that align with their values.

Investors are increasingly scrutinising ESG disclosures, expecting robust governance structures, effective climate risk management, and long-term value creation. Companies that engage proactively with investors on ESG topics often gain better access to capital and enjoy a stronger reputation.

The process begins with stakeholder mapping to identify who is affected by or can influence the organisation’s ESG performance. Prioritisation follows based on influence, interest, and relevance. Shargiil shares insights from companies like Unilever, their customer engagement; Patagonia, their employee advocacy; Ikea’s transparent communication; and Microsoft's Goal to achieve negative carbon emissions by partnering with their clients, which have successfully engaged stakeholders to implement sustainability practices.

Stakeholder engagement should be an ongoing process, integrated adequately into strategy development, performance reviews, and ESG reporting. Ultimately, true sustainability is co-created, and engaging stakeholders meaningfully ensures initiatives are grounded in reality and drive long-term impact.

Shargiil examines the risks of ignoring stakeholder concerns, including reputational damage, regulatory backlash, and missed opportunities, all of which could pose significant risks to your business.

This episode emphasises the importance of establishing clear, well-defined sustainability goals as the guiding force for organisations to ensure they are moving towards meaningful environmental and social change. Bashir advocates for the SMART framework (Specific, Measurable, Achievable, Relevant, and Time-Bound) to ensure goals are both effective and accountable.

There is a distinction between short-term goals (achievable within 12 months) that provide quick wins and build momentum, medium-term objectives (2-3 years) that enable systemic changes, and long-term ambitions (5+ years) that embody enduring sustainability commitments. Goals should not only have quantitative metrics but also qualitative objectives, with examples including fostering inclusivity and enhancing community engagement.

The benefits of SMART goals are clear, as they lead to improved focus and prioritisation, alignment with stakeholder expectations, and demonstrate tangible progress. It is also important to stress that goals must align with an organisation's vision, mission, and core values, whilst addressing material ESG impacts identified through comprehensive assessments.

It is important to establish yearly targets with Key Performance Indicators (KPIs) that can be integrated into management scorecards and potentially linked to executive remuneration.

Successful implementation requires clear ownership, adequate resource allocation, risk assessment, and robust monitoring processes.

Effective goal-setting transforms sustainability from aspiration into measurable, accountable action, positioning organisations as responsible players in the evolving sustainability landscape whilst ensuring continuous improvement and stakeholder trust.

This episode emphasises that assessing a company's current environmental, social, and economic impact serves as the foundational step towards embracing sustainability.

Without understanding the starting point, organisations risk navigating sustainability efforts completely blind, making it impossible to plan effectively for the future.
Comprehensive data collection approaches across three key areas. Environmental impact assessment utilises frameworks such as the GRI (Global Reporting Initiative) Standards and GHG (Greenhouse Gas) Protocol to measure energy consumption, carbon emissions across all three scopes, and resource usage. Social impact evaluation examines employee well-being, community engagement, and supplier relationships. Governance assessment analyses board composition, ethical practices, and shareholder rights.

A crucial component involves conducting a market analysis from an ESG perspective, including an evaluation of the competitive landscape, identification of sustainability trends, assessment of the regulatory environment, and a SWOT (Strengths, Weaknesses, Opportunities, and Threats) analysis. Shargiil advocates for materiality assessment, a process of stakeholder engagement that identifies and prioritises the most relevant ESG issues based on their impact and importance to both the organisation and its stakeholders.
Companies like Toyota, Apple, Nike, and Liberty Mutual exemplify successful current state assessments, demonstrating how comprehensive analysis enables informed decision-making, strategic goal setting, and enhanced transparency.

This assessment process transforms uncertainties into opportunities whilst establishing accountability baselines for continuous improvement. This isn’t just about identifying problems; it's about recognising strengths, setting benchmarks, and building a roadmap for improvement.