
Selling Luxury
Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale
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Narrado por:
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Jo Anna Perrin
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Connect with affluent customers, create unique experiences through impeccable service, and close the sale.
What does it take to sell high-end luxury creations to the richest clients in the world?
In Selling Luxury, Robin Lent and Genevieve Tour, with 30 years of combined experience, share their savoir faire. You'll also pick up tips from multimillion-dollar luxury sales professionals who will help you understand the complexities of the universe of luxury. Selling Luxury will show you how a salesperson can acquire sales ambassador status by offering the impeccable service associated with the world's most prestigious brands.
©2009 Robin Lent and Geneviève Tour (P)2012 Audible, Inc.Los oyentes también disfrutaron...
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Affluent buyers and sellers play by a different set of rules. If you're treating them like any other client, you're missing out on high-end listings, premium commissions, and a level of success most agents only dream about. The Luxury Agent Playbook gives you the insider strategies you need to elevate your brand, command attention, and win the trust of elite clients.
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The book includes stories of the people and workings of luxury fashion, from New York, London, Paris, Milan—and in the rapidly growing markets of China.
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-
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Fine if your clients are over 80
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De: Matt Oechsli
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Once luxury was available only to the rarefied and aristocratic world of old money and royalty. It offered a history of tradition, superior quality, and a pampered buying experience. Today, however, luxury is simply a product packaged and sold by multibillion-dollar global corporations focused on growth, visibility, brand awareness, advertising, and, above all, profits. Award-winning journalist Dana Thomas digs deep into the dark side of the luxury industry to uncover all the secrets that Prada, Gucci, and Burberry don’t want us to know.
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Narración:
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Historia
Affluent buyers and sellers play by a different set of rules. If you're treating them like any other client, you're missing out on high-end listings, premium commissions, and a level of success most agents only dream about. The Luxury Agent Playbook gives you the insider strategies you need to elevate your brand, command attention, and win the trust of elite clients.
De: Mark Satterfield
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- Millennials, a Pandemic and the Multiverse
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Narración:
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Historia
The book includes stories of the people and workings of luxury fashion, from New York, London, Paris, Milan—and in the rapidly growing markets of China.
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What a poorly written book
- De Mystery reader en 02-08-25
De: Don Thompson
I’m Sandler trained & sell like a friend and this book teaches the same effective techniques.
4 stars since book is a bit repetitive by way of the stories since it was often about tangible items like jewelry. I had to listen over weeks to get through it…but that may just be me.
Helps you drive value
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The chapters are succinct, thought provoking, I recommend giving this a read or a listen if you are in any kind of sales or customer service.
Great foundation for anyone working in retail sales, or customer service, not only high end...
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Great for any business not just luxury
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Great book
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the 90% of what people don't do
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One example was when it was mentioned Luxury retailers might be competing against a travel agent. As a travel consultant focused on premium and luxury products, I found this to come across as a bit demeaning towards the agent.
Yes, luxury retailers may very well be competing with me for a guest's time, attention, loyalty, and financial investment in my product and service. I offer more than just another item that takes up space and may or may not be a timeless classic or just a fad. I offer my clients the ability to collect unforgettable and unique experiences and memories with family and friends while giving them the personalized attention and luxury service they deserve.
Focused Too Much On Items & Not Enough On Services
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Crash Course in Luxury Sales
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Great book for anyone in retail sales or hospitality
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I needed this in my life
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Selling customer services
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