Ep 587 features Shana, a 911 Professional out of Massachusetts.

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Episode topics –

• Transitioning from a towing company dispatcher to 911 dispatcher

• Facing the emotional challenges and responsibilities of the job

• Handling a traumatic personal experience while on duty

• The significance of mental health and self-care in high-stress professions

• The role of community and support in overcoming personal and professional hurdles

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Ep 586 features Jenny, an Operations Manager, Nashoba Valley Regional Dispatch, Massachusetts .

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Episode topics –

• Jenny’s journey from being an EMT to a 911 dispatcher

• Navigating the challenges of training and early calls

• The impact of the COVID-19 pandemic on her dispatch work

• Dealing with intense and emotional 911 calls

• Her transformative experience at a professional development ranch

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Ep 585 features Donna, a 911 Professional at Travis County Sheriff's Office out of Austin, TX.

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Episode topics –

• Challenges and surprises of starting in public safety

• Donna's transformative experience at a unique leadership training event

• Early career stories, including memorable calls and interactions

• The impact and bond of working in a small county sheriff's office

• Reflections and advice for those starting their journey in public safety

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.