• Understanding the Differences between QA and QI in Human Services

  • Apr 4 2023
  • Length: 25 mins
  • Podcast
  • 5.0 out of 5 stars (1 rating)

Understanding the Differences between QA and QI in Human Services

  • Summary

  • For human services agencies Quality Assurance and Quality Improvement are entirely different activities with entirely different objectives. In this episode of Data Doesn't Equal Outcomes, Christa Foschio-Bebak explains how to separate them, and how to identify if your agency is missing the improvement part.

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