The Urban Income Show

By: Urban Income
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  • Summary

  • Welcome to the Urban Income Show, a financial education podcast that highlights the accomplishments of minority leaders in various industries. Join us as we interview CEOs, CMOs, CTOs, founders, and other executives to discuss their journeys to success. In each episode of Urban Income, we delve into the personal stories and insights of our featured guests, exploring the strategies and tactics they have used to overcome obstacles and achieve their goals. We discuss their perspectives on topics such as entrepreneurship, leadership, personal finance, and career development, providing listeners with actionable advice and inspiration to fuel their own journeys. Through our conversations with these accomplished minority leaders, we aim to showcase the power of diversity in the business world, and demonstrate how anyone can leverage their unique perspectives and experiences to thrive in their chosen field. Whether you're an aspiring entrepreneur or an established professional, Urban Income is here to inspire, educate, and empower you to take control of your financial future.
    2023 Urban Income
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Economics Leadership Personal Finance
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Episodes
  • The Key to Continuous Growth and Success with Sales Sensei Marjorie Dudley

    The Key to Continuous Growth and Success with Sales Sensei Marjorie Dudley
    Oct 24 2023
    In this episode of The Urban Income Show, Marjorie Dudley, an elite sales performance coach, shares her journey from graphic design to sales, emphasizing the importance of continuous learning, growth, and a strong mindset in achieving sales success. She also discusses the significance of sales leadership and the value of coaching. The conversation also covers the challenges faced by women in sales, the power of radical candor, and the importance of mentorship for young individuals. Marjorie also shares a personal story about her daughter's entrepreneurial journey, highlighting the importance of teaching financial literacy to children.With 20 years of experience, Marjorie excels in sales and new business development. Her journey began by selling books for the Southwestern Company during college. Marjorie specializes in cold calling, networking, revenue growth, and effective referral solicitation. She's passionate about helping clients achieve their goals, using a proven five-step approach. Marjorie is dedicated to training sales professionals, managers, and entrepreneurs to boost their results systematically. Her clients range from multi-million dollar organizations to solo-preneurs, all striving to meet their strategic and revenue targets. She holds an MBA with honors from Willamette University and a BFA in Graphic Design from Western Michigan University. Here are a few of the topics we’ll discuss on this episode of The Urban Income Show:Importance of sales leaders being in the trenches with their teamContinuous learning and growth in salesMindset component in sales successSales skills applicable in various roles and industriesImportance of challenging oneself and seeking out difficult opportunitiesImportance of practice and improvement in salesHaving a clear vision and being obsessed with goalsSales leadership and managing a sales teamChallenges faced by women in sales and advice on navigating themImportance of mindset, growth, and seeking support in sales successRadical candor and reframing difficult situationsSurrounding oneself with positive influences and learning from others' storiesValue of being a lifelong learner and utilizing free resourcesImportance of focus and clarity in achieving successAdvice for young individuals, including seeking mentors and being entrepreneurialResources:Southwestern ConsultingUrban IncomeGrowth SkillsConnecting with Marjorie Dudley:LinkedInTwitterWebsiteConnecting with Lavall Chichester:LinkedInTwitterYouTubeQuotables:12:03 - Marjorie Dudley: “We don't grow when it's easy, right? So I would challenge everybody like, are you really doing the hard thing? There's a book called The Comfort Crisis. It kind of hit me like a ton of bricks. And he talked about how when things get easier and we've kind of got easy, most of us, I don't want to over generalize, but most of us kind of easy lives. We go to the grocery store for our food, we turn the temperature up or down in our house. We have a car that gets us anywhere. And so for most of us, we've got it pretty easy. And he said, when we get used to things being easy, it's not that we're able to do more hard things. Our bar for what's hard gets lower.”15:30 - Marjorie Dudley: “We have a saying in our culture, in our company that says you can't teach what you don't know and you can't lead where you won't go. So one of the best things a sales leader can do is really be willing to be in the trenches with their team. That might look a little bit different based on the structure of different organizations. But how are you leading either what you know or getting to know what you're leading? And how are you teaching from a place? Actually, you and I talked about this recently, like how are you teaching from a place of having actually done it and not just theory?”17:07 - Marjorie Dudley: “If leaders come humble, if leaders lead from a place of example and then also leaders have to be hungry, you know, leaders actually have to be the hungriest person in the room. We have another kind of cliche saying, but it comes out a lot of my coaching calls that your people will do half what you do right and twice what you do wrong. So, kind of kids, too, right? We both have kids like you got to lead your kids from example, right? Nothing will humble you like parenting either. But if we are not the hungriest people in the room, we can't expect our team to be hungrier than we are.”18:16 - Lavall Chichester: “I think your advice is priceless. It has been priceless to me because when I met you, I was taking on, you know, my dream job of being a chief marketing officer. I was like, Oh, you know what? I'm a marketing guy. I know that, but I probably need a Sales-Sensei. So I work with you. And then I was working on my contract at the time with them and I was like, Hey, And you're like, What else do you know? How about negotiation? And then, you know, you told me to really never split the difference. And then like, we practice our script...
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    57 mins
  • Unleashing Your Potential with Wonolo’s CEO Yong Kim

    Unleashing Your Potential with Wonolo’s CEO Yong Kim
    Sep 19 2023

    In this episode of The Urban Income Show, Yong Kim, the of CEO Wonolo, a company driving the future of work, shares his background, journey, and advice for job seekers. He discusses his unexpected path to entrepreneurship and the challenges he faced as a teenager trying to find work in a new country. Yong emphasizes the importance of mentorship and perseverance, highlighting the impact of a teacher who gave him a second chance. He offers advice for job seekers, stressing the need for effective self-presentation and research on companies and individuals. Yong also shares insights on job searching, fundraising, leadership, decision-making, sleep, and managing money.


    Yong Kim, the CEO of Wonolo, a company that is revolutionizing the way we work, shares his personal story, experiences, and valuable advice for those seeking employment. Kim is an immigrant from South Korea, who launched two companies before turning 40 and advises C7 Ventures and Sequoia Capital. He began his career at Analyst Group and later Deutsche Bank, holding degrees from the University of Chicago and Harvard Business School. Following success in investment banking, he joined Coca-Cola's Startup Accelerator in 2013, sparking his journey with Wonolo. Since its 2014 inception, Yong has served as CEO, and the company now boasts over 300 employees, one million workers, and thousands of partner companies. He's secured over $200M in venture capital for Wonolo's growth. At home, Yong finds humility, gratitude, and happiness, inspired by his wife and three daughters. Here are a few of the topics we’ll discuss on this episode of The Urban Income Show:

    • Yong Kim's background and journey as an accidental entrepreneur
    • Challenges faced by Yong Kim as a teenager trying to find work in a new country
    • The impact of mentorship and the importance of words and actions in shaping someone's life
    • Advice for job seekers, including effective self-presentation and research on companies and individuals
    • Advice on increasing success rates in job searching and fundraising, such as targeting specific companies and following up multiple times
    • The importance of persistence and follow-up in the sales process for entrepreneurs
    • What makes a good CEO and leader, including self-awareness, skills in managing teams and resolving conflicts, and personal style
    • Insights on decision-making and the importance of sleep
    • Regrets and lessons learned regarding money management
    • Advice for his younger self, including focusing on personal growth and challenging situations rather than money or prestige.


    Resources:

    • Wonolo
    • Urban Income
    • Growth Skills


    Connecting with Yong Kim:

    • LinkedIn
    • Twitter


    Connecting with Lavall Chichester:

    • LinkedIn
    • Twitter
    • YouTube
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    40 mins
  • From Immigrant to CEO: Zahir Khoja’s Journey with Wave

    From Immigrant to CEO: Zahir Khoja’s Journey with Wave
    Aug 11 2023
    Zahir Khoja, CEO of Wave, shares his inspiring journey and insights on The Urban Income Show. He discusses the importance of authenticity, investing in your field, and driving financial inclusion. Zahir highlights key qualities of successful CEOs, the benefits of Wave as a financial management solution for small businesses, and the impact of partnerships like the Shorty Awards and Elevate Creatives Fund. The conversation also delves into remote work, side hustles, wise money management, and the satisfaction of helping others succeed.Zahir Khoja, Chief Executive Officer of Wave, brings a wealth of experience to the podcast episode. With previous roles as General Manager at Afterpay and Executive Vice President at Mastercard, Zahir's career trajectory highlights his expertise in global merchant solutions, partnerships, and market development. Tune in to hear his insights on leadership, financial management, and driving innovation in the industry. Here are a few of the topics we’ll discuss on this episode of The Urban Income Show:Zahir’s background and family values shaped his career and success.Zahir encourages individuals to be themselves and embrace their uniqueness in business and life.Empathy for your team, career development, and a shared vision are essential for success as a CEO.Don't be afraid to charge premium prices if you offer premium services.Wave helps small businesses manage their cash flow and provide coaching and bookkeeping services.Thinking long-term rather than seeking quick gains can lead to significant financial growth.Having a financial plan and setting goals are important to achieve financial stability and prosperity.Resources:WaveUrban IncomeGrowth SkillsConnect with Zahir Khoja:LinkedInConnect with the host Lavall Chichester:LinkedInTwitterQuotables:24:30 - “And that would be my advice is, you know, whatever you're going to do, just be the best. Be the best. There is no role in this world that is to be ashamed of, every role is part of our ecosystem today. And I th ink you should be proud of it.”24:53 - “Small business entrepreneurs typically don't know how to price, right? How do I price my service? And there's also a mindset of, well, I'm a small business, I'm not the big guy, or I'm not a big corporate, I don't trade on a stock exchange or anything, so maybe I can't charge as much. Well that's not necessarily true. A majority of jobs and a majority of the GDP that's generated in this world today is from small business. So collectively, you are the biggest in the world collectively.”33:49 - “Look at Mr. Beast. Mr. Beast is like one of the like totally crazy money, but he's being himself, right? And you know, and it just literally goes back to the advice that you gave. He wasn't trying to be anyone else. And a lot of these creators that that's what they're going out and doing. They're being themselves. They have a very unique angle on what they're saying, whether it's an influencer and I think some people, you know, hate that word or, or they think bad, bad about it. But you even see it from a business standpoint, LinkedIn, there's a ton of people now out there that are growing their brand.”43:02 - “I wanna share this with you real quick because yeah, I think it's important, at Growth Skills, we believe in using our skills for good and, and building things that allow our team, our employees and staff to do that. So we built spreadlove.org, which is just a tool that allows people to spread hope and inspiration via anonymous email. So let's say, I know I have your email, I heard that, you know, God forbid someone in your family has cancer, I could send you just a little kind note and all it asks, and it's anonymous because when someone receives this type of email, they don't know who it's from.”34:44 - Lavall: “So let's talk about AI. How is any of this, are you using this to weaving in AI or anything like that to help small businesses within Wave?”.. Zahir: “Yeah, so I think, you know, there's, AI is obviously a hot topic this year. a lot of buzz around it. And I think it will have, it's going to have some positive impact for There's small businesses. It will help them create efficiencies to work smarter and spend more time really doing what they do best. And instead of, you know, some of the, the menial tasks that they don't like doing. Yeah. You know, as a company, we're always listening to our customers and figuring out the best way in which we can add value to what we offer to them.”
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    48 mins

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