The Museum Doctor

By: Dr Paul Jennings
  • Summary

  • Welcome to the Museum Doctor Podcast! Our host, Dr. Paul Jennings has spent a career diagnosing and responding to performance related health issues in visitor attractions of different types and sizes in the UK and beyond. In this initial series Paul interviews senior leaders in the field to gain an understanding of how others have navigated market challenges of the last few years and remained commercially sustainable. Dundee City Council supported this project which is funded by the UK Government through the UK Shared Prosperity Fund.
    Dr Paul Jennings
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Episodes
  • The Museum Doctor | David Hamilton, CEO The Scottish Deer Centre
    Feb 13 2025

    Join us in this episode as we chat with David, an innovative entrepreneur who made the surprising leap from the world of video games to owning the Scottish Deer Centre.

    Discover how he brought his gaming expertise to revolutionise visitor attractions with a 'pay as you please' model, making the centre accessible to all.

    David shares his journey, from purchasing the centre to integrating a freemium model, and his ventures into e-sports, gluten-free brewing, and even a 21st-century ice cream van.

    Tune in for a fascinating discussion on entrepreneurship, innovation, and the intersection of technology and wildlife.

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    39 mins
  • The Museum Doctor | Leigh Stevenson, Cultural Enterprise Consultant
    Feb 6 2025

    In this episode, we explore the intricate world of retail in cultural institutions with retail expert Leigh.

    Discover the fine balance between commercial success and the mission-driven purpose of museums and galleries.

    Leigh shares insights on maintaining inclusivity, value, and sustainability in retail operations while staying true to the institution's vision.

    Listen in to learn about the evolving demands in the visitor attraction sector and the importance of attention to detail in retail success.

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    41 mins
  • The Museum Doctor | Gordon Morrison, CEO Association for Cultural Enterprises
    Jan 30 2025

    In this episode, Paul sits down with Gordon, the head of the Association of Cultural Enterprises, to discuss the evolving landscape of cultural funding and the strategies cultural organisations can use to become more financially self-sustaining.

    They delve into the impact of the cost of living crisis on audience numbers and spending, the importance of offering high-value experiences, and the role of technology in enhancing visitor engagement.

    Gordon shares insights from a recent benchmarking report, highlighting innovative practices in pricing and revenue generation, and the shift towards a more commercial mindset within cultural venues.

    Tune in to discover how cultural enterprises can thrive in challenging times.


    Get in touch with the Museum Doctor on Paul@xcentuategroup.com or visit us at ⁠XcentuateGroup.com

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    39 mins

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