Here's a short paragraph summary for the show notes:

In this episode, host Denise Heroux sits down with Cassondra, owner of Club Posh and known as "The Unlimited Groomer," to discuss effective communication and pricing strategies in the pet grooming industry. They explore how to remove emotion from business decisions while maintaining empathy with clients, the importance of giving clients options, and why transparent communication leads to better client relationships and higher revenue. The conversation covers how to properly raise prices, communicate value, and create specialized service offerings that align with both the groomer's expertise and client needs. Both experts share real-world examples of successful client interactions and pricing strategies that have helped their businesses thrive while maintaining strong client relationships.

🌟 Unleash the Power of Preparedness! 🌟

Join us for a riveting episode of The Ambitious Groomer Business Podcast as host Denise Heroux sits down with disaster planning expert Mary Oquendo. Dive into essential strategies for safeguarding your pet care facility against emergencies, emphasizing the importance of hands-on training and comprehensive disaster planning. From thrilling personal anecdotes to crucial industry insights, this conversation is packed with invaluable tips on evacuation drills, insurance intricacies, and employee preparedness.

Highlights Include: 🔹 The significance of live classes and on-demand options for emergency planning 🔹 Real-life stories illustrating the need for disaster readiness 🔹 Insider tips on navigating insurance coverage for natural disasters 🔹 Practical advice on maintaining secure, accessible documentation 🔹 The critical role of employee training in managing emergencies

Don't miss this episode packed with actionable advice to protect your business, your team, and the pets in your care. Listen now and ensure you're ready for any unexpected challenges!

Tune in and empower your pet care business with vital preparedness skills!

Welcome back to another episode of The Ambitious Groomer Business Podcast! Today, we're thrilled to have a special guest, Lisa Menze, the owner and founder of Internet Staffing Solutions, join our host Denise. Lisa brings a wealth of experience in the pet care industry and offers unique services through her company, which focuses on training virtual assistants (VAs) specifically for pet-related businesses.

In this episode, we dive deep into the misconceptions and benefits surrounding virtual assistants, especially how they can revolutionize small business operations by managing social media, enhancing brand identity, and even handling customer relations. Lisa shares insights on the importance of personal branding, the shift in consumer behavior post-Covid, and the introduction of innovative solutions like automated chatbots.

Furthermore, Lisa discusses her upcoming course on business credit and the value of understanding the distinct roles of personal and business credit. Denise highlights the efficiency, cost-effectiveness, and flexibility of using VAs, recounting personal experiences and success stories.

Whether you're looking to streamline your business operations, enhance your brand, or simply understand the evolving landscape of virtual assistance in the pet industry, this episode is packed with actionable insights. So plug in your earbuds and get ready to transform your business with the power of virtual assistants!