• Impact of the U.S. Executive Orders
    Feb 19 2025

    U.S. executive orders (EOs) are directives of the executive branch of government and signed by the president that carry the force of law and cannot be ignored. According to the Federal Register, U.S. President Trump has signed approximately 65 EOs since Inauguration Day on 20 January 2025, and there will likely be more to come.1,2 The scope, scale and velocity of the EOs signed thus far require organizations, including global organizations doing business in the U.S., to prepare by assessing their impact and proactively planning.

    In this episode of the TechWave Podcast, host Frances Karamouzis is joined by Gartner Senior Director Analyst, Lydia Clougherty Jones, to discuss the impact of the U.S. EOs, with a specific focus on how they affect businesses and global enterprises. Frances and Lydia’s conversation not only explores the broad range of topics the EOs cover, but also how organizations can ensure they are:

    • Identifying their action plan and choosing their time wisely to execute.
    • Enabling a fast cycle time to respond at a manageable cost.
    • Implementing effective communications.
    • Facilitating the ability and agility to take opportunities to accelerate value creation.
    • Staying ahead of the curve with trend spotting.

    The EOs from the new U.S. administration need to be well understood by several layers in your organization. This necessitates that your analysis is aligned with your company’s business strategy and operating model, which will require:

    • A “barometer” — A way to take in all available data and information, parse it quickly and provide human-driven teams ways to view and assess it. This entails machine-driven tools and technologies specific to C-suite demands, which the Gartner team has coined as “code in the C-suite.”
    • A “thermostat” — A metadata approach that is continually analyzing and making certain operational adjustments that are driven by both humans and machines.
    • An “execution engine” — An underlying approach to develop action plans using signals and data-driven evidence, including the use of bots within boards of directors (i.e., agentic AI in the form of devices or agents given authority to act on a user’s behalf).

    Disclaimer: Gartner does not provide legal advice or services, and its research should not be construed or used as such. While this podcast involves a discussion on a topic that has many legal issues, Gartner does not provide or apply any legal rules or terms to its clients’ or prospects’ specific business.

    Host Frances Karamouzis is joined by expert analyst Lydia Clougherty Jones. Lydia is a senior research director in Gartner’s Data and Analytics (D&A) group. She is part of the Analytics & AI team, where she covers D&A and AI strategy, AI value to risk analysis and among many other topics. Importantly, Jones practiced law for two decades — with a focus on emerging technologies and business transformation — before joining Gartner.

    1 2025 Donald J. Trump Executive Orders, FederalRegister.gov.

    2

    Presidential Actions

    , WhiteHouse.gov.

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    34 mins
  • Generative AI Business Case Challenges
    Aug 15 2024

    After all the hype of 2023, executives who funded several GenAI initiatives are impatient to see returns on investments, but organizations are struggling to prove and realize value. As the scope, scale and price of initiatives grow, aligning the economics (cost, risk and value) of GenAI is a top priority.

    Gartner predicts:

    At least 30% of GenAI projects will be abandoned after proof of concept by the end of 2025, due to poor data quality, inadequate risk controls, escalating costs or unclear business value.

    In this podcast, expert analysts discuss the “Peculiarly Challenging Business Case for GenAI,” for which the Gartner team focuses on measuring value and quantifying return on investment.

    About the Guest:

    Host Frances Karamouzis is joined by expert analyst Nate Suda. Nate covers digital strategy, execution and value creation with a focus on maximizing stakeholder value. Nate is in Gartner’s CIO practice on the FEVR team (finance, economics, value and risk team).

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    22 mins
  • Perils and Promises of Copilot for Microsoft 365
    Jul 11 2024

    Interest in Copilot for Microsoft 365 is surging. However, as more organizations experiment with and evaluate this generative AI offering, many questions are emerging about functionality, integration, cost, return on investment, risks, and approaches to deployment. In this podcast, Gartner experts discuss all of these areas and share current challenges, strategic recommendations and predictions for the future.

    About the Guest:

    Host Frances Karamouzis is joined by our expert analyst, Matthew Cain, who focuses on the intersection of technology, job skills and workforce culture. He is part of Gartner’s Digital Workplace research team, which advises executive leaders on planning and executing technology strategies that incorporate consumer, workforce and business trends.

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    31 mins
  • Demystifying AI and GenAI Infrastructure & Operations Realities
    Jun 13 2024

    As we think about the continued fervor over AI and generative AI (GenAI), 2024 is shaping up to be very different from 2023 in three specific ways:

    Urgency and action — First, what we are starting to see among our clients is a sense of urgency, where enterprises are shifting from exploration to action. Last year was all about ideation. This year seems to be a lot more about implementation.

    Technology stack — The technology stack continues to evolve across multiple layers. At the silicon layer, we are starting to see new AI supercomputing innovations and new technologies from cloud providers. In the application layers, we see application-specific integrated circuits (ASICs). There are also networking innovations as well as shifts at the model layer (from large language models to multimodal models).

    Emergence of agents — We are seeing the emergence of a new area of agents as well as “agent-to-agent” ecosystems focused on connecting and planning approaches to reasoning for purposes of taking action. All of this is being combined with context and memories integrated with our systems and software.

    In this podcast, our expert analyst Chirag Dekate shares his insight and recommended actions to help I&O leaders deal with the realities of AI and generative AI in all three of those dimensions.

    About the Guest:

    Host Frances Karamouzis is joined by our expert analyst, Chirag Dekate. Chirag’s research focuses on providing strategic advice on generative AI systems, engineering AI pilots into production across a hybrid and multicloud context with an emphasis on AI (generative AI) infrastructures, quantum technologies (quantum computing, quantum sensing, quantum networking), high-performance computing, and advanced analytics infrastructures (quantum computing, neuromorphic, GPUs and beyond).

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    23 mins
  • Privacy Imperatives in the New Age of Data Wealth
    May 9 2024

    The challenges of a modern, data-driven enterprise demand modern tools capable of dealing with the volume and, more importantly, the diverse uses of personal data. In addition, the pace at which modern privacy regulations are proposed and adopted has continued to accelerate. This has fueled adoption of privacy technology by organizations looking to standardize a global privacy approach for handling personal data. Privacy-driven trust can serve as a key differentiator when customers are looking for a reason to pick one brand over another in a homogeneous market.

    Strategic Planning Assumption

    By the end of 2024, three-quarters of the world’s population will have its personal data covered by modern privacy regulations.

    Executives seeking a positive balance between the organization’s overall success and corporate reputation should recognize that a mature privacy program is the entire organization’s responsibility. Privacy and data protection officers may take the lead, but CxOs have their respective responsibilities as well. In this podcast, we explore these issues and more.

    Host Frances Karamouzis is joined by our expert analyst, Bart Willemsen. Willemsen focuses on privacy-related challenges in an international context, as well as on ethics, digital society, and the intersection with modern technology, including AI.

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    36 mins
  • The Collision of Software Engineers and Data & Analytics Professionals
    Apr 16 2024

    For 2024 and likely the next decade, business value creation will not happen without the successful blending of data and analytics (D&A) and software engineering at the core. Technology can be a failure point when not handled correctly, but it is often not the biggest roadblock to progress. Digital business acceleration will depend equally, if not more, on how you organize the required roles, skills and culture to drive this transformation.

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    25 mins
  • Understanding and Assessing AI-Ready Data
    Mar 14 2024
    AI investment continues unabated, often with hundreds of proposed initiatives. Almost all initiatives demand data, which requires that cost, risk and time values are assigned to proposed use cases. In this podcast, we explore business and IT leaders’ quest to understand and assess AI-ready data.
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    26 mins
  • Digital Vanguard CxOs Team Up With CIOs to Achieve Value
    Feb 15 2024
    Information technology’s ubiquity and centrality to business performance have inspired the current generation of senior executives to unprecedented levels of digital ambition. Upward of 80% of CxOs outside IT feel responsible for leading digital transformation, building digital business strategies and fostering technology-enabled innovation. Yet, only about one in five CxOs leads digital initiatives in ways that have a high likelihood of hitting value targets.1It should come as no surprise then that two-thirds of CFOs report that their organizations’ returns from digital spending underperform expectations.2 Why is this? What accounts for the difference between CxOs that successfully drive business outcomes from digital initiatives and those who struggle? The answer has profound implications for boards of directors and CEOs whose digital ambitions are at all-time highs.Due to these findings, we focused our survey of CxOs on trying to understand what makes senior business executives successful at maximizing returns from digital. To that end, Gartner gathered data on CxOs’ track records with value delivery. We also collected a lot of other data about these CxOs on demographics, behaviors, resourcing and interactions with CIOs. One of the topline findings of this Gartner study was that only 20% of CxOs consistently meet or exceed their outcome targets for their digital initiatives. Only one in five is quite low. Gartner has coined a term for these CxOs — the Digital Vanguard. They are very successful at digital, but they also approach and resource digital initiatives very differently from other types of CxOs.CxOs in the Digital Vanguard are characterized by three key things:Co-lead digital delivery with IT.Engage frequently with their CIOs.Devote more staff and attention to tech work than the rest.Rather than sponsor IT projects, they co-lead digital delivery with their CIOs, and dedicate their own staff (not just IT’s) to building, implementing and managing their business areas’ tech stacks.Digital Vanguard CxOs are 1.5 to 2 times more likely to achieve their value targets from digital.The ubiquitous impact of digital technologies should be a wake-up call for CxOs reluctant to take ownership of digital initiatives. It will be up to CxOs themselves to put digital to work in their business areas. This is a significant departure from the traditional way of managing technology projects, where business leaders sponsor initiatives upfront, but IT functions handle all of the delivery and maintenance. It will require:More CxO time dedicated to digital initiatives end to end, from strategy to execution.More business area staff dedicated to building, implementing or managing technology.New teaming structures that foster collaboration with technologists within and beyond dedicated IT departments.Ultimately, new CxO mindsets and behaviors.The payoff is substantial: CxOs who take on end-to-end digital leadership responsibilities for their respective business areas are twice as likely to achieve outcomes from their investments in digital technologies compared with those who abdicate their digital leadership role.Evidence1 2023 Gartner Board of Directors Survey on Business Strategy in an Uncertain World. This survey was conducted to understand the new approaches adopted by nonexecutive boards of directors (BoDs) to drive growth in a rapidly changing business environment. The survey also sought to understand the BoDs’ focus on investments in digital acceleration; sustainability; and diversity, equity and inclusion. The survey was conducted online from June through July 2022 among 281 respondents from North America, Latin America, Europe and Asia/Pacific. Respondents came from all industries, except governments, nonprofits, charities and NGOs, and from organizations with $50 million or more in annual revenue. Respondents were required to be a board director or member of a corporate board of directors. If respondents served on multiple boards, they answered for the largest company, defined by its annual revenue, for which they were a board member. 2 2023 Gartner Strengthening CxO Digital Leadership Survey. This survey was conducted to investigate how CxOs outside IT take on digital leadership and execution responsibilities, the extent to which they resource digital initiatives, and how they and their teams collaborate with their CIOs and IT departments. The research was conducted online from 22 February through 28 April 2023. In total, 618 respondents were interviewed in their native language across North America (n = 303; the U.S. and Canada), Latin America (n = 68; Brazil and Mexico), Western Europe (n = 145; the U.K., Spain, Germany, France, the Netherlands, Portugal, Belgium, Denmark, Finland and Luxembourg) and Asia/Pacific (n = 102; Australia, New Zealand, China, Hong Kong, India, Taiwan and Singapore). Qualifying organizations reported enterprisewide annual revenue for fiscal 2022 of at least $50 ...
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    26 mins