Episodes

  • Is Hospitality Racist? | Lorraine Copes

    Is Hospitality Racist? | Lorraine Copes
    Jul 29 2023
    Is Hospitality Racist?

    In our season 3 finale, hosts Timothy R. Andrews & Sarah Kettel partner up with our third, special guest host Tracey Rashid.

    Together they take a deep dive into the 2023 Be Inclusive Hospitality report about equality, diversity & inclusion within the Hospitality industry.

    They are joined by CEO & Founder of Be Inclusive Hospitality, Lorraine Copes and her story, how Be Inclusive Hospitality came about and what is it.

    They discuss some surprising results from the report and what can be done to make the findings in the report become the catalyst for change

    There is still work to be done. This episode shares what you can do about it.

    ***
    More information on Lorraine Copes & Be Inclusive Hospitality can be found at:

    Lorraine Copes

    Be Inclusive Hospitality

    To Download The 2023 Report

    ***
    For more information on equality, diversity and inclusion (EDI) available visit:

    EDI Training & Courses


    ***

    Timothy put the Kettel on is Co-hosted by:

    Timothy R. Andrews
    Sarah Kettel
    Tracey Rashid


    ***
    Editing & Visuals by: Timothy R Andrews

    Theme Tune: "Mandarin & Chocolate" by Doriane Woo

    Feat voiceover artist, Lara Rathod

    Sound Effects by: Epidemic Sound

    Hosted on Acast. See acast.com/privacy for more information.
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    23 mins
  • Why The Old Ways Of Recruiting Don't Work & Some New Ways That Do | Nathan Craigie

    Why The Old Ways Of Recruiting Don't Work & Some New Ways That Do | Nathan Craigie
    Jul 19 2023
    Raffles is heading to London and is making a stir!

    Whether you like it shaken or stirred, Timothy R. Andrews and co-host Sarah Kettel look beyond the Singapore Sling with OWO's talented Nathan Craigie, who is heading up their recruitment drive.

    Whilst being a world-renowned name has no doubt helped the hotel in it's hiring, so has it's many innovative recruitment strategies, some of which Nathan shares in this episode.

    At the heart of it all, however, is that staff are treated well, fairly and have a chance to contribute to their own success as well as that of the hotel.

    Nathan reveals how treating employees as important as the guests is key to the success of the hotel and that the importance of team events.

    A fascinating conversation about a very traditional name has very modern and forward thinking ideas, showing why it is one of the top names in the Hotel industry.


    Unfortunately we would like to apologise for the audio issue affecting our guest and hope it doesn't hamper what is ultimately a very fascinating and insightful episode.

    ***
    More information on Nathan Craigie can be found at:

    Linkedin

    Raffles London at the OWO

    Jobs at Raffles


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    Timothy put the Kettel on is Co-hosted by:

    Timothy R. Andrews
    Sarah Kettel


    ***
    Editing & Visuals by: Timothy R Andrews

    Theme Tune: "Mandarin & Chocolate" by Doriane Woo

    Feat voiceover artist, Lara Rathod

    Sound Effects by: Epidemic Sound

    Hosted on Acast. See acast.com/privacy for more information.
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    22 mins
  • How To Tackle Alcohol In Hospitality | Michelle Righini

    How To Tackle Alcohol In Hospitality | Michelle Righini
    Jul 12 2023
    A heart on the sleeve, frank discussion about addiction to alcohol by We Recover Loudly podcaster and Burnt Chef ambassador, Michelle Righini.

    In this very special 30th episode we look at:
    • What Michelle's incredible journey has been
    • How to recognise if you might have a problem
    • What to do if someone at work is potentially suffering from addiction
    • and, how to lead by example
    And if that's not good enough we also put Michelle through Put The Cuppa Down Quick Fire round!



    Guest Tracey Rashid co-hosts with Timothy R. Andrews for this episode.

    ***
    More information on Michelle Righini can be found at:


    We Recover Loudly (website)

    We Recover Loudly podcast (Apple)

    We Recover Loudly podcast (Spotify)

    Linkedin

    ***
    If you need help please also check out:

    The Drinks Trust

    The Burnt Chef Project

    Choose Sunrise

    Hospitality Action

    ***

    To hear the episode from Lynn Maltmann about going alcohol free

    ***

    Timothy Put The Kettel on is Co-hosted by:


    Timothy R. Andrews
    Sarah Kettel
    Tracey Rashid


    ***
    Editing & Visuals by: Timothy R Andrews

    Theme Tune: "Mandarin & Chocolate" by Doriane Woo

    Feat voiceover artist, Lara Rathod

    Sound Effects by: Epidemic Sound

    Hosted on Acast. See acast.com/privacy for more information.
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    29 mins
  • Why Apprenticeships Are Essential For Addressing Hospitality's Recruitment Issues | Adele Oxberry

    Why Apprenticeships Are Essential For Addressing Hospitality's Recruitment Issues | Adele Oxberry
    Jul 5 2023
    Today, CEO and founder of award-winning Hospitality & professional training & apprenticeship provider Umbrella Training, Adele Oxberry joins hosts Timothy R Andrews & Sarah Kettel to talk about her journey into Hospitality and how she is on a mission to fix the industry!

    In this wonderfully interesting episode Adele shares
    • How an inspirational mother led her to where she is today
    • How Apprenticeships are a solution to the recruitment issues in Hospitality
    • How to get funding for Apprenticeships
    • How Hospitality needs to rebrand itself
    • and of course... The Quick Fire Round: Put The Cuppa Down Question Time!

    A fun, inspirational look at just one of the many journeys Hospitality can lead you to.


    ***
    More information on Adele Oxberry & Umbrella Training can be found at:

    Adele Oxberry (Linkedin)

    Umbrella Training


    ***

    Timothy put the Kettel on : Talking Hospitality is Co-hosted by:


    Timothy R. Andrews &
    Sarah Kettel

    ***
    Editing & Visuals by: Timothy R Andrews

    Theme Tune: "Mandarin & Chocolate" by Doriane Woo

    Feat voiceover artist, Lara Rathod

    Sound Effects by: Epidemic Sound

    "Jacob Allen Evil Laugh" by Deven Garber, Freesound.org

    Hosted on Acast. See acast.com/privacy for more information.
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    26 mins
  • Movies & Giving People A Reason To Get Up In The Morning | Mike Newman

    Movies & Giving People A Reason To Get Up In The Morning | Mike Newman
    Jun 28 2023
    This uplifting episode sees recruitment guru for Everyman Cinemas, Mike Newman join us for this extremely informative podcast.

    Many people don't think of Cinema as being part of Hospitality but Everyman Cinema turns this on it's head.

    Mike shares some of the struggles but reveals how he & Everyman have faced those struggles head on & how they continue to build solutions proactively.

    Mike reveals how employees and the community are key to the success of the business and that the work to improve their employee offer is ongoing.

    A fascinating insight into a world where film & Hospitality combine.

    We also find out more about the man behind the incredible Linkedin posts and what "C" word he doesn't want to use but very quickly does!

    Unfortunately there were a number of technical issues meaning that Sarah had to lead most of the show and we hope that some of the audio issues affecting our guest does not hamper the show.

    ***
    More information on Mike Newman can be found at:

    Linkedin

    Everyman Cinema Careers


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    For more information on EAP, please check out our previous episode with Hospitality Action

    ***

    For Equality & Diversity online training, visit:

    Equality & Diversity Training

    Free Trial

    or visit Hospitality Training Courses for the full catalogue


    ***

    Timothy put the Kettel on is Co-hosted by:

    Timothy R. Andrews
    Sarah Kettel


    ***
    Editing & Visuals by: Timothy R Andrews

    Theme Tune: "Mandarin & Chocolate" by Doriane Woo

    Feat voiceover artist, Lara Rathod

    Sound Effects by: Epidemic Sound

    Hosted on Acast. See acast.com/privacy for more information.
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    23 mins
  • Understanding Gender & Sexuality In Modern Times | Che Barnes

    Understanding Gender & Sexuality In Modern Times | Che Barnes
    Jun 21 2023
    We take a fascinating and educational look at gender with Diversity & Inclusion teacher and Gender activist Che Barnes.

    In this incredibly informative episode we look at
    • How the agricultural revolution influences gender til this day
    • How a "good Christian girl" became a gender activist
    • What's the difference between gender and sexuality?
    • How many intersex people are born a day in the UK (you'll be surprised!)
    • Advice for Hospitality people working with LGBTQ+ people; and
    • What to do if you misgender or mispronoun your colleague?

    If you don't know much about the conversations going on about gender, or don't really understand it
    then this episode is really worth a listen.

    Guest Tracey Rashid co-hosts with Timothy R. Andrews for this episode.

    ***
    More information on Che Barnes can be found at:

    Lets Talk Gender (Website)

    Linkedin

    If you wish to contact Che directly, please contact her at: hello@letstalkgender.co.uk

    ***

    For Equality & Diversity online training, visit:

    Equality & Diversity Training

    Free Trial

    or visit Hospitality Training Courses for the full catalogue

    ***

    BIIIIGGG thank you to this episodes' sponsor The Brighton Box Gallery, award winning art gallery in the heart of Brighton, for making this episode possible.


    ***

    Timothy Put The Kettel on is Co-hosted by:


    Timothy R. Andrews
    Sarah Kettel
    Tracey Rashid


    ***
    Editing & Visuals by: Timothy R Andrews

    Theme Tune: "Mandarin & Chocolate" by Doriane Woo

    Feat voiceover artist, Lara Rathod

    Sound Effects by: Epidemic Sound



































    Hosted on Acast. See acast.com/privacy for more information.
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    28 mins
  • The Pros & Cons of Being Self-Employed In Hospitality | Tracey Rashid

    The Pros & Cons of Being Self-Employed In Hospitality | Tracey Rashid
    Jun 14 2023
    Today, cake artist and entrepreneur Tracey Rashid joins host Timothy R Andrews to talk about her transition from training at a transport company to running her own business.

    In this delightfully uplifting episode Tracey shares
    • How a quote from Marco Pierre White cemented her career
    • The pros and cons of working for yourself
    • Why the term "Cake Artist" is so important
    • What it felt like representing her country for Europe on TV
    • Why going to schools is important for the future of Hospitality

    A fun, inspirational look at a single mums journey into becoming an entrepreneur.

    Unfortunately Sarah was unwell for this episode so the session is only hosted by Timothy R. Andrews. But she'll be back!

    ***
    More information on Tracey and Essence of Cake can be found at:

    Tracey Rashid

    Essence of Cake UK

    The Compass Cake


    ***

    Timothy Put The Kettel on is Co-hosted by:


    Timothy R. Andrews &
    Sarah Kettel

    ***
    Editing & Visuals by: Timothy R Andrews

    Theme Tune: "Mandarin & Chocolate" by Doriane Woo

    Feat voiceover artist, Lara Rathod

    Sound Effects by: Epidemic Sound


































    Hosted on Acast. See acast.com/privacy for more information.
    Show more Show less
    27 mins
  • Why Targeting The Under 30s Is Key To Solving Hospitality's Recruitment Issues | Mark McCulloch

    Why Targeting The Under 30s Is Key To Solving Hospitality's Recruitment Issues | Mark McCulloch
    Jun 7 2023
    Mark McCulloch from Hospitality Rising discusses with co-hosts Timothy R Andrews & Sarah Kettel the current recruitment crisis in Hospitality.

    He shares how Hospitality Rising was formed and how it tackled head on the poor reception Hospitality has an employer.

    In todays' episode find out how a ransom letter to a fishy company led Mark into Hospitality and how not being able to get a coffee in the morning led to a significant step to kick starting Hospitality Rising.

    Mark also shares why he hasn't been targeting schools and people over 55, but why targeting the under 30s is key to addressing the staffing shortage and poor perception of Hospitality.

    He reveals the brands that inspired Hospitality Rising, the power of Tik Tok and his confusion over Bratwursts.

    So go on - grab a cuppa and stick the Kettel on.

    Co-hosted by Timothy R. Andrews and Sarah Kettel.

    ***
    More information on Mark and Hospitallity Rising can be found at:

    Mark McCulloch

    Hospitality Rising


    ***

    Timothy Put The Kettel on is Co-hosted by:


    Timothy R. Andrews &
    Sarah Kettel

    ***
    Editing & Visuals by: Timothy R Andrews

    Theme Tune: "Mandarin & Chocolate" by Doriane Woo

    Feat voiceover artist, Lara Rathod

    Sound Effects by: Epidemic Sound

    Hosted on Acast. See acast.com/privacy for more information.
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    22 mins