Retail Success Series

By: Nicole Keleher
  • Summary

  • In April 2024 I waved goodbye to 17 years of glitter when I sold my seasonal retail business, and now I’m ready to connect with a twice weekly podcast packed with no-fluff ideas to help you maximise your retail business. Along with sharing my own experiences, I’ll be chatting with guests about the real ins and outs of business ownership, from the big wins to the tougher days, always aiming to provide insights to help you grow - both financially and personally as a business owner.

    © 2025 The Retail Marketers Hub
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Episodes
  • Enhance Your Retail Space with these Sensory Marketing Tips
    Feb 20 2025

    Sensory Marketing is all about creating an immersive, memorable experience for customers by engaging their senses—sight, sound, touch, smell, and even taste. Rather than relying solely on traditional advertising or visual merchandising, sensory marketing taps into how people feel in a space, influencing their emotions, behaviour, and ultimately, their buying decisions.

    A well-designed retail environment can evoke nostalgia, excitement, or comfort, encouraging shoppers to stay longer and connect more deeply with your brand. Whether it’s the warm glow of lighting, the inviting scent of fresh coffee, the texture of high-quality fabrics, or the perfect background music, every sensory detail plays a role in shaping customer perception and driving sales.

    In this episode, I’m diving deep into Sensory Marketing and how you can create an engaging, immersive shopping experience without blowing the budget. Last time, I explored the impact of scent on customer perception. Today, I’m widening the focus to include lighting, touch, and sound—three crucial elements that can enhance your space and encourage more sales.

    I’ll also be discussing the importance of making your store more inviting for neurodiverse customers, who make up a significant part of the community. Simple adjustments—like tweaking lighting levels, reducing background noise, or introducing quiet shopping hours—can go a long way in creating a more inclusive environment.

    From choosing the best lighting to showcase your products, to designing a more interactive shopping experience and curating the perfect store soundtrack, I’ll be sharing practical, cost-effective strategies you can implement straight away.

    If you're keen to enhance your customer experience, boost engagement, and turn your store into a place people love to visit, then this episode is packed with insights you won’t want to miss. So, grab a cuppa, settle in, and let’s explore how Sensory Marketing can take your retail business to the next level!

    Instagram: @theretailmarketers
    Website: theretailmarketers.com
    YouTube Channel: youtube.com/@theretailmarketers

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    16 mins
  • Easter Retail Success: Creative Strategies to Boost Sales & Customer Engagement
    Feb 17 2025

    Easter isn't just about chocolate eggs and festive decorations—it’s a prime opportunity to drive sales, engage customers, and create experiences that keep them coming back! In this episode, we dive into smart and practical ways retailers can take full advantage of the Easter shopping season.

    From eye-catching table displays and hands-on in-store demonstrations to social media campaigns and Easter-themed giveaways, we’ll explore unique tactics to capture your audience’s interest. Discover how partnerships with local businesses, downloadable Easter egg hunt guides, and thoughtful in-store experiences—like free treats and kid-friendly activities—can enhance customer loyalty and increase foot traffic.

    Whether you operate online or in a physical store, this episode is packed with actionable ideas to help you make the most of the Easter season. Don’t miss out on this opportunity to turn seasonal excitement into long-term business growth—tune in now!

    Instagram: @theretailmarketers
    Website: theretailmarketers.com
    YouTube Channel: youtube.com/@theretailmarketers

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    13 mins
  • Smell Sells: Creating an Unforgettable In-Store Experience
    Feb 13 2025

    Did you know that customers decide how they feel about your store before they even make a purchase? Sensory marketing isn't just for big brands—it’s a game changer for independent retailers too. And the best part? You don’t need a massive budget to create an unforgettable shopping experience.

    In this episode of our Keep It Simple series, we’re diving into the power of scent in retail. From fresh-baked cookies to carefully chosen candles and essential oils, scent can influence emotions, encourage customers to linger, and even boost sales. I’ll share practical, affordable ways to introduce scent into your store—without overpowering your space or breaking the bank.

    I'll also talk about what worked in my own retail store, including how we used the comforting smell of fresh-baked biscuits to create a warm, inviting shopping experience. Plus, I’ll share tips on how to choose the right scents based on your store’s atmosphere, the season, and your customer’s preferences.

    This is the first in a short series covering sensory marketing, so stay tuned for upcoming episodes where I’ll break down more ways to engage your customers through sight, sound, touch, and even taste.

    Instagram: @theretailmarketers
    Website: theretailmarketers.com
    YouTube Channel: youtube.com/@theretailmarketers

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    9 mins

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