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This episode focuses on enhancing property management capacity while maintaining high service levels. It examines the relationship between capacity, service quality, and the impact of outsourcing support to successfully manage more properties.

• Revisiting property management capacity ratios and their implications
• Discussing misconceptions about service quality and property volume
• Sharing insights from a property manager with an effective lower capacity
• Emphasizing the importance of constant communication with clients
• Providing examples of effective systems and processes
• The role of virtual assistants in boosting team efficiency
• Highlighting the importance of annual audits for client retention
• Offering strategies for maintaining service quality amidst growth

Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support.

Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit.

www.myconnect.com.au

This weeks sponsor is On Tap Plumbing & Gas - 24/7 Plumbing servicing all of Perth from Mandurah to Two Rocks.

www.ontapplumbinggas.com.au

6206 6888

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This episode was inspired by some fan mail I received about the vital concept of capacity management in property management, emphasizing its impact on profitability and team culture. We unpack the myths about property manager ratios, the importance of tech stacks, and the balance between workload and job satisfaction.

• Understanding capacity as a key to better financials
• Importance of financial structuring in property management
• Assessing current team capacity through open communication
• Streamlining tech stacks for enhanced efficiency
• Role of policies and procedures in workload management
• Regularly evaluating the fee schedule for profitability
• Balancing culture with financial goals in the workplace
• Preparing for the next steps in capacity management discussion

Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support.

Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit.

www.myconnect.com.au

This weeks sponsor is On Tap Plumbing & Gas - 24/7 Plumbing servicing all of Perth from Mandurah to Two Rocks.

www.ontapplumbinggas.com.au

6206 6888

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Join us for a great conversation with Pat Mears from Rubix Realty Property Management, who shares his remarkable journey from a high school graduate to a property management expert. Discover how Pat's commitment to his values and interests led him to resist the allure of sales and instead embrace a career offering stability and routine, ultimately leading to long-term success.

Starting from humble beginnings in a home office to establishing Rubix Realty, hecandidly discusses the challenges of balancing work and family life, especially during the pandemic years, and how it led him to rediscover his passion through social media and video content and ultimately getting back to basics.

Pat guides us through how he has structured his business, what the next growth plan is and his favourite tech stack to use.

Hope you enjoy the listen as much as I did the conversation!

Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support.

Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit.

www.myconnect.com.au

The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

Head over to www.theassociatesco.com

This weeks sponsor is On Tap Plumbing & Gas - 24/7 Plumbing servicing all of Perth from Mandurah to Two Rocks.

www.ontapplumbinggas.com.au

6206 6888

Support the show

Send us a text

Philanthropic investing is reshaping the property landscape by creating opportunities for both investors and families in need. The conversation highlights the role of property managers in fostering connections while challenging stereotypes of investors.

• Exploring the true meaning of philanthropic investing
• Understanding investors' motivations and perspectives
• The crucial role of property managers in connecting families and properties
• Real stories illuminating the impact on women and families
• Navigating challenges in implementing philanthropic programs
• Addressing common misconceptions about investors
• Encouraging open conversations within the community
• The call to action for more impact agents to join the cause
• Creative business solutions to foster philanthropic investments
• Celebrating successful partnerships and positive outcomes

Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support.

Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit.

www.myconnect.com.au

The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

Head over to www.theassociatesco.com

This weeks sponsor is On Tap Plumbing & Gas - 24/7 Plumbing servicing all of Perth from Mandurah to Two Rocks.

www.ontapplumbinggas.com.au

6206 6888

Support the show

Send us a text

• Challenges faced by families affected by domestic violence in the rental market.
• The role and concept of impact agents in supporting these families.
• Misconceptions property managers have about renting to families with a history of domestic violence.
• The importance of human connection and understanding in property management.
• Education and training provided to families to help them navigate housing applications and responsibilities.
• The significance of trauma-informed care in assisting families during their transition to stable housing.
• The need for feedback and continuous improvement in the housing process for affected families.
• Community involvement and philanthropic opportunities for real estate professionals.
• The impact of sharing positive stories and experiences related to families overcoming domestic violence.
• Encouragement for property managers and investors to collaborate and support families in need

Become an Impact Agent for $2600 per year with Orana House: Become an Impact Agent - Orana House

Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support.

Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit.

www.myconnect.com.au

The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

Head over to www.theassociatesco.com

This weeks sponsor is On Tap Plumbing & Gas - 24/7 Plumbing servicing all of Perth from Mandurah to Two Rocks.

www.ontapplumbinggas.com.au

6206 6888

Support the show

Send us a text

In this episode, the host and Leigh Sinclair, from Imagine Futures, explore the vital role property managers play in supporting their communities, especially tenants facing financial difficulties. The discussion centers on "working with purpose," highlighting proactive measures and community engagement.

Key takeaways include:

• Community Resources: Adding financial counseling links to email signatures to raise awareness.
• Communication: Providing resource information throughout the tenancy to foster comfort in seeking help.
• Education: Property managers familiarizing themselves with local support services.
• Cost of Living Crisis: Recognizing and empathizing with tenants' struggles.
• Cost-Effective Solutions: Implementing supportive strategies with minimal effort.
• Resource Availability: Utilizing statewide resources for financial, tenancy, and mental health support.
• Encouragement for Action: Making small, impactful changes to support tenants.

This episode underscores the importance of early intervention, open communication, and leveraging available resources to create a supportive community environment.

Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support.

Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit.

www.myconnect.com.au

The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

Head over to www.theassociatesco.com

This weeks sponsor is On Tap Plumbing & Gas - 24/7 Plumbing servicing all of Perth from Mandurah to Two Rocks.

www.ontapplumbinggas.com.au

6206 6888

Support the show

Send us a text

• Importance of goal setting and actionable steps in property management
• Challenges of setting goals without a clear plan
• Need for continuous learning and professional development
• Value of diverse resources like podcasts and books for inspiration
• Intentional networking and building industry connections
• Addressing mindset challenges such as procrastination and fear of failure
• Establishing systems and habits to support goal achievement
• Breaking down larger goals into manageable actions
• Reflecting on past goal-setting experiences to identify necessary changes

Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support.

Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit.

www.myconnect.com.au

This weeks sponsor is On Tap Plumbing & Gas - 24/7 Plumbing servicing all of Perth from Mandurah to Two Rocks.

www.ontapplumbinggas.com.au

6206 6888

Support the show

Send us a text

• Strategies for business owners in the property management sector to differentiate themselves in 2025.
• Importance of standing out in a saturated market.
• Rethinking traditional fee schedules to enhance value propositions.
• Utilizing less saturated social media platforms for marketing.
• Creating a webinar series to establish thought leadership.
• Collaborating with industry experts to enhance lead generation.
• Focusing on community impact and philanthropy to attract clients.
• Emphasizing innovative approaches over competing on quality or price.

Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support.

Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit.

www.myconnect.com.au

This weeks sponsor is On Tap Plumbing & Gas - 24/7 Plumbing servicing all of Perth from Mandurah to Two Rocks.

www.ontapplumbinggas.com.au

6206 6888

Support the show