• EP5 - Caren Maio - Lucas Bourgeois - Fighting the F Word with 100: Fraud-proofing in Multifamily
    Jan 27 2025

    Join Jackie Ware in Episode 5 of 'On Air with Jackie Ware' as she sits down with Lucas Bourgeois and Caren Maio from 100. They dive deep into the multifamily industry's fraud crisis, discussing their personal journeys, the evolution of fraud, and cutting-edge solutions including their partnership with Clear. Hear about the growing prevalence of fraud, the importance of early detection, and how technology and innovative partnerships are transforming fraud prevention. This episode offers valuable insights for multifamily professionals navigating the complex landscape of fraud mitigation.

    00:00 Introduction and Guest Welcome

    00:45 Getting into the Multifamily Industry

    03:08 Career Beginnings and Mentorship

    05:25 Pivotal Moments in the Industry

    09:03 Fraud in the Multifamily Sector

    14:43 Impact of Technology on Fraud Detection

    17:49 Location-Based Fraud Myths

    18:10 Fraud in Class A Assets

    19:12 Innovative Fraud Mitigation Approaches

    21:10 Integration with Property Management Systems

    22:42 Staying Ahead of Emerging Fraud Techniques

    24:58 Customization and Customer Feedback

    30:35 Future Trends and Collaboration

    34:21 Advice for Multifamily Professionals

    36:13 Conclusion and Final Thoughts

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    37 mins
  • EP4 - Mike Ivey - Revolutionizing Resident Experiences: Insights with RealPage's General Manager of Leasing and Living
    Dec 16 2024

    In Episode 4 of On Air with Jackie Ware, Jackie is joined by Mike Ivey, GM of the Living and Loyalty division at RealPage, to discuss his unique career path, from co-founding Modern Message to its acquisition by RealPage. Mike shares how innovative technologies like AI, smart home devices, and subscription-based services are transforming resident experiences. He also offers insights on leveraging data analytics, enhancing sustainability, and managing fraud. Tune in for a forward-looking conversation on technology integration and the future of multifamily housing.

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    53 mins
  • EP3 - Dana Caudell - From Client to Collaborator: Strategic Insights from a Chief Strategy Officer’s Multifamily Journey
    Nov 13 2024

    Join Jackie Ware as she sits down with Dana Caudell, Chief Strategy Officer at Pegasus Residential, to explore Dana’s journey from the client side to industry leader. Discover how Dana’s focus on client-centric strategies, innovation, and tech integration is shaping the future of multifamily. Tune in for insights on leadership, mentorship, and what’s next in multifamily!

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    39 mins
  • EP2 - Debbie Phillips - Mastering Mentorship, Continued Education and Integrity in the Multifamily Industry
    Oct 14 2024

    In this episode of 'On Air with Jackie Ware,' Jackie Ware interviews Dr. Debbie Phillips about her journey into the multifamily industry, starting from her early career as a liaison at the Georgia State Capitol. Dr. Phillips discusses her foundational experiences, the importance of relationships, and introduces the concept of 'net weaving.' She highlights her educational background, her transformative experiences with mentors, and the core values that drive her company, The Quadrillion. The conversation touches on leadership, industry evolution, and the significance of continued education. Dr. Phillips shares the impact of her work on companies, her successful strategies in talent management and development, and the importance of integrating core values in business for sustained growth and impact. The episode concludes with insights on fostering innovation, the role of professional development, and mentoring in the industry.

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    1 hr and 11 mins
  • EP1 - Kurt Blanton - Long-Term Wins: The Perks of Employee Longevity from the Start
    Aug 29 2024

    In this first episode, we dive into the powerful benefits of employee longevity, exploring how having long-term team members can transform a company’s culture, stability, and success. We're thrilled to sit down with our very first employee, Kurt Blanton, who’s been with us since day one. Join us as we discuss his unique journey, the invaluable lessons learned over the years, and how his commitment has helped shape our company into what it is today. Discover why investing in your people from the start can lead to lasting rewards for both the individual and the organization.

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    44 mins