Welcome to another episode of Beyond the Desk, where we take a deep dive into the careers of influential leaders in technology, transformation, and operations within global insurance and insurtech.

This week, host Mark Thomas sits down with Sumesh Vijayakumar, Head of Claims Transformation at Beazley, to explore his journey to leading transformation initiatives in the insurance sector.

In this insightful conversation, Sumesh shares his unconventional entry into insurance, the evolution of his career through consulting and industry roles, and his views on the future of claims transformation. From the role of AI in claims to the importance of diverse industry experience, this episode is packed with valuable insights for anyone looking to advance in the insurance and transformation space.

What You'll Learn in This Episode:

• How Sumesh transitioned from pharmaceutical sciences to insurance and transformation roles.
• The differences between working in consulting versus in-house insurance transformation.
• Why claims transformation is now a priority and the key challenges the industry faces.
• How AI and technology are reshaping the role of claims adjusters and decision-making in insurance.
• The importance of cross-industry experience and why insurance should embrace external perspectives.
• Key career lessons, including the value of continuous learning, adaptability, and building strong networks.

Connect with Us:

• Mark Thomas on LinkedIn: Connect Here
• Sumesh on LinkedIn: Connect Here
• Follow Beyond the Desk on LinkedIn: Follow Here
• Watch Full-Length Video Episodes on YouTube Here

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Thanks for tuning in—see you next time on Beyond the Desk! 🎧

Sponsor Message:

This episode is brought to you by Invector Search, your go-to partner for building high-performing leadership teams in technology and transformation within insurance. Follow us on LinkedIn.